We booked the Spark on the way into town for a wedding. The location was great for the wedding in Evergreen. It was close enough for going out afterwards and far enough to be quiet for restful sleeping. The staff was helpful and friendly.
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酒店回复: Thank you for sharing your experience! We’re glad our location worked out perfectly for your wedding trip—close enough for the festivities but peaceful for a good night's rest. It’s great to hear our staff made a positive impression as well. We hope to welcome you back for another stay whenever you’re in town!
5.0分
商务出差
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I just started working in Lakewood and I found this hotel it’s so convenient, very clean, quick check in and staff was very nice. Will book here everytime I need to stay here.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that our hotel is convenient for your work in Lakewood and that you found everything clean with quick check-in and friendly staff. We look forward to welcoming you back anytime you need a stay, see you again soon!
3.0分
家庭亲子
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Staff was friendly, elevator stopped working for a little while and we had to take stairs. The tub creaked so loud, I actually thought I might fall through. Bed was average, breakfast was average.
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酒店回复: Thank you for your feedback! We're glad to hear our staff was friendly. We apologize for the inconvenience with the elevator and the creaky tub—that definitely isn’t the experience we want for our guests. We appreciate your honest comments about the bed and breakfast as well. We'll work on these areas to improve for future stays. We hope you'll give us another chance to provide a better experience!
3.0分
情侣出游
Bare minumum. No in room coffee. Mini fridge was on the floor and short of getting on your knees, pretty worthless. Will not stay at a spark again
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations, especially regarding the in-room amenities like the coffee and mini fridge placement. Your comments are important to us, and we’ll review these issues to improve for future guests. We appreciate you bringing this to our attention
3.0分
其他
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Check in was fine but associate announced my room number aloud(I was a single female). Room was on first floor. Super loud, couldn’t sleep—even just walking from above was so amplified. Breakfast was right behind my wall and was too loud to sleep past 6.
Would not stay here again.
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酒店回复: Thanks for staying with us and for your honest feedback! We're sorry to hear you experienced an issue with your stay We hope to see you again if your travels bring you back to the area!
4.0分
其他
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The lower rating on the property condition was because the elevator got stuck. Otherwise it was fine, and I really enjoyed the room cleaner who actually cleaned up after me and made my area neat.
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酒店回复: Thanks for staying with us and for your honest feedback! Our apologies for the issue with the elevator during your stay. We hope to see you again if your travels bring you back to the area!
5.0分
其他
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Great staff , the lady, I believe her name was Drea, who checked me in was very friendly and followed through to make sure my room was satisfactory Great stay
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酒店回复: Thanks for staying with us and for your honest feedback! We're thrilled to hear you enjoyed your time here and received exceptional service from our staff! We hope to see you again if your travels bring you back to the area!
5.0分
家庭亲子
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We liked the wood floors which made the room seem neat and tidy. It was very quiet and parking was convenient. Check in was very easy. We were very pleased and enjoyed our stay.
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酒店回复: Thanks for staying with us and for your honest feedback! We are thrilled to hear you enjoyed your stay with us! We hope to see you again if your travels bring you back to the area!
4.0分
其他
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Our room was clean and and the staff was friendly. There was not in room coffee. This is an older hotel that has been renovated poorly. It was nice to have several restaurants within walking distance. Overall our stay was okay and I expected more from a Hilton property.
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酒店回复: Thank you for your recent stay with us and for your honest feedback! We use feedback like yours to improve our guest experience. Unfortunately we do not have coffee makers in the room, but there is always fresh and hot coffee available in our lobby! We hope to see you again if your travels bring you back to the area!
4.0分
其他
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Overall good stay
Overall it was a good stay for what we needed. Do not book a first floor room, walls are paper thing and you can hear everything at the front desk and they are not quiet even over night. Other than that there was nothing to complain about.
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酒店回复: Thank you for your recent stay with us and for your honest feedback! We're sorry to hear you experienced an issue with noise during your stay. We hope to see you again if your travels bring you back to the area!
We booked the Spark on the way into town for a wedding. The location was great for the wedding in Evergreen. It was close enough for going out afterwards and far enough to be quiet for restful sleeping. The staff was helpful and friendly.
I just started working in Lakewood and I found this hotel it’s so convenient, very clean, quick check in and staff was very nice. Will book here everytime I need to stay here.
Staff was friendly, elevator stopped working for a little while and we had to take stairs. The tub creaked so loud, I actually thought I might fall through. Bed was average, breakfast was average.
Bare minumum. No in room coffee. Mini fridge was on the floor and short of getting on your knees, pretty worthless. Will not stay at a spark again
Check in was fine but associate announced my room number aloud(I was a single female). Room was on first floor. Super loud, couldn’t sleep—even just walking from above was so amplified. Breakfast was right behind my wall and was too loud to sleep past 6.
Would not stay here again.
The lower rating on the property condition was because the elevator got stuck. Otherwise it was fine, and I really enjoyed the room cleaner who actually cleaned up after me and made my area neat.
Great staff , the lady, I believe her name was Drea, who checked me in was very friendly and followed through to make sure my room was satisfactory Great stay
We liked the wood floors which made the room seem neat and tidy. It was very quiet and parking was convenient. Check in was very easy. We were very pleased and enjoyed our stay.
Our room was clean and and the staff was friendly. There was not in room coffee. This is an older hotel that has been renovated poorly. It was nice to have several restaurants within walking distance. Overall our stay was okay and I expected more from a Hilton property.
Overall good stay
Overall it was a good stay for what we needed. Do not book a first floor room, walls are paper thing and you can hear everything at the front desk and they are not quiet even over night. Other than that there was nothing to complain about.