酒店回复: Dear Jacquleen,Thank you for taking the time to share your valuable feedback regarding your recent say. On behalf of our management team, I want to extend my sincerest apologies for not delivering the personalized experience we strive for. Your insights are crucial, and I will actively work on the points you’ve raised with my maintenance and housekeeping team.I sincerely apologize for any inconvenience you experienced, and I hope to have the opportunity to welcome you back and provide you with a refreshed experience soon. Your engagement with us means a lot, and we are committed to making necessary improvements.Warm regards,Management
酒店回复: Dear Angela,Thank You for your review for your stay at our hotel. I sincerely apologize for any inconvenience you experienced. I will communicate to the housekeeping and maintenance team about the issues you’ve experienced to prevent similar occurrences in the future and we hope to have the opportunity to welcome you back and provide you with a refreshed experience soon. Your engagement with us means a lot, and we are committed to making necessary improvements.Sincerely,Christina Johnson, Management
酒店回复: Dear Samantha,Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights, as they help us improve our services. I want to sincerely apologize for not meeting your expectations during your stay.I will work closely with our housekeeping team to emphasize the importance of conducting thorough inspections of each room, ensuring we maintain our high standards of cleanliness. There are also smoking signs on the entry doors, and hotel guests read and sign the non-smoking policy during the e-registration process; however, some hotel guests do not adhere to their promise. I will communicate with my team so that we all participate in maintaining a smoke-free environment in the facility.Your experience is important to us, and we genuinely value the opportunity to learn and grow from it. We hope you will allow us the chance to exceed your expectations on your next visit.Sincerely,ThomasSales Manager
酒店回复: Dear Margarita,Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights, as they help us improve our services. I want to sincerely apologize for not meeting your expectations during your stay.I will work closely with my front desk team to ensure they greet all guests with warmth and friendliness at check-in. Additionally, I will emphasize with our housekeeping team the importance of conducting thorough inspections of each room to maintain our high standards of cleanliness.Your experience is important to us, and we truly value the opportunity to learn and grow from it. We hope you will allow us the chance to exceed your expectations on your next visit.Warm regards, Management
房间宽大舒适，干净整洁，所有物品都很新，服务态度友好
房间里有冰箱、微波炉和咖啡机——所有我们舒适入住所需的必需品都一应俱全 :) 员工非常友好。免费早餐也总是很划算！
早餐。希望菜单能更丰富多样。
高速边上交通方便去西雅图路过住一晚的汽车旅馆
因为转机在这里住了一晚。酒店设施齐全，前台员工非常有礼貌。早餐种类不多，只有华夫饼和吐司之类的，但我本来就预料到了，所以也没什么失望的。总的来说，这是一个干净舒适的酒店，适合转机或短住几晚。
还可以吧，比较安静，挨着5号公路，比较方便。卫生也比较干净，早饭还好。前台服务很不错。
我们的住宿还行。
客户服务不算好，但也不是最差的。
房间干净程度一般。床单很干净。窗帘掉下来了，里面有红色/棕色的污垢。窗户边缘长出了绿色的东西。淋浴喷头出水的地方有棕色的污垢，水旋钮周围也有污垢。空调效果很好。墙壁很薄，即使在角落的房间里，我们也能听到谈话声、家具移动声和人们走动声。
早餐种类很少。华夫饼、鸡蛋、香肠、酸奶、两种麦片和两种面包。华夫饼和麦片还不错。香肠不太好。
酒店似乎位于安全区域。我们入住期间，我们和我们的车辆都没有发生任何事故。
在我看来，酒店的价格与价值不符，但我们很安全，可以安然入睡。
只在万不得已的情况下才会入住。
位置很棒，停车场里还有一家很棒的咖啡馆。然而，酒店本身令人沮丧，走廊昏暗，设施破旧（我脑子里一直在播放“红朗姆酒，红朗姆酒”的歌）。墙壁很薄，所以你能听到所有的声音。我们听到隔壁邻居的声音是从浴室的通风口传出来的。我们没有沐浴皂，只有洗发水和薄毛巾。我们家的马桶上方天花板漏水，我们不敢上厕所，因为我们不想让可疑的水/污水滴到头上。床很不舒服。早餐不错，用餐区也很温馨。除非附近没有其他选择，否则我不推荐住在这里。
酒店各处和网站上都没有禁止吸烟的标志。我们一进房间就闻到一股烟味，而且设施非常陈旧。冰箱的冷冻室坏了，我们房间的套房区域空调没有送风。第二天晚上，晚饭后我们就能闻到烟味，感觉好像有人在我们房间里。如果关上浴室的门，等到晚些时候再打开的时候，里面的味道会非常难闻。退房时间是11点，但我们的房间钥匙在10:30之前就被关闭了，所以幸运的是，我们其中一个人在房间里取行李的时候还在房间里。因为有足球锦标赛，我们本来想多订一晚，但最后还是决定再订一晚。烟味实在让人无法忍受。退房时，我告诉了前台我们的问题，希望管理层能按照我的要求提供帮助。
客户服务很平庸，前台服务员似乎有更重要的事情要做，而不是帮助我。客房服务和负责处理混乱早餐的女士都对我笑了笑，而我几乎没看到他们。我们房间的浴室竟然没有洗手液？！垃圾篮里竟然没有袋子。我们在空调附近的地板上发现了一些玻璃杯，地毯看起来也需要彻底清洁。我们房间的门关不严，我们出去的时候必须用力拉把手，或者在里面用力推，直到听到门关上的声音。