酒店回复: Dear Michael,Thank you for taking the time to provide your constructive feedback. We're disappointed to read about your stay, and we're sorry for falling short of your expectations. Rest assured, we'll remedy your odor concern and work diligently to do better going forward. Our team is confident we can meet your high standards for our brand, and we hope to have the opportunity to earn your confidence. Sincerely,General Manager
酒店回复: Thank you for sharing your experience. We're deeply disappointed that the room issue and billing error affected your stay, and we understand your frustration. Your feedback will be shared with our team to ensure proper resolution and prevent future occurrences. If there is any chance to welcome you back and improve your perceptions, we'd be grateful for it.Sincerely,General Manager
酒店回复: Dear Ira,Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you had during your stay. It's disappointing that our team's service did not meet your expectations. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of hsoptaility and that any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.Sincerely,General Manager
2.0分
其他
原文
翻译提供方：Google
工作人员很友好，乐于助人。酒店不太干净，房间里有霉味。在我住过的酒店里，算是比较差的了。
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酒店回复: Dear Jeffrey,Thank you for your feedback. We’re pleased to hear that our staff was helpful and made a positive impression. However, we sincerely apologize that our cleanliness and the odor you described did not meet your expectations and our usual standards. Please know that we take these matters seriously and will address them with our team to ensure a more comfortable experience for future guests. We hope you’ll consider staying with us again, as we strive to provide a higher standard of service and comfort.Sincerely,General Manager
1.0分
其他
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翻译提供方：Google
房间缺少抹布和毛巾，淋浴排水不畅，马桶整晚都在漏水
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酒店回复: Dear Candice,Thank you for being our guest. Please accept our apologies for the issues with your room, as this is never the experience we want for our visitors. Rest assured, we'll address your bathroom concerns, and our housekeeping team will focus on keeping our accommodations well-equipped. Additionally, please don't hesitate to reach out to our front desk if there is anything we can do to make your stay better. We hope you will give us a second chance. Sincerely,General Manager
1.0分
其他
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翻译提供方：Google
电视坏了。房间里有蟑螂。**避免**
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酒店回复: Dear Nicholas,Thank you for your feedback. We sincerely apologize for the challenges you faced during your stay. Please rest assured that we've shared your comments with our maintenance and regularly scheduled pest control team. Your insights are greatly appreciated. We hope to welcome you back for a better stay in the future.Sincerely,General Manager
1.0分
家庭亲子
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翻译提供方：Google
工作人员非常粗鲁，一位名叫丹尼斯的女士很粗鲁，不推荐入住
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酒店回复: Dear Kerry,Thank you for taking the time to provide your feedback. Please accept our apologies for what you experienced. We strive to provide friendly service and will review your comments with our staff for immediate improvement. We would welcome the opportunity to provide you with a better stay in the future.Sincerely,General Manager
房间很干净整洁，我们对此很满意，值得推荐。价格也很合理。
干净
319号房间无论温度如何都非常潮湿，而且弥漫着浓重的氯气味。家具损坏严重，灯具也生锈了。
由于酒店可能“缺货”，我们每人只允许带一套毛巾，尽管整个周末酒店的入住率都没有超过70%。
他们用来供应早餐的那栋楼正在积极翻修（橱柜门被拆除，大桶油漆暴露在外，客人都能看到）。
这是一次非常令人失望的体验，尤其是对于贝蒙特酒店旗下的酒店来说。
非常失望
我们到达时，水槽下面的地板是湿的，没发现漏水，所以用毛巾擦干了。早上起来，水已经积成一滩。办公室给我们换了房间，重复收费。第二笔费用仍在等待退款。
不推荐 -10/10
不干净，什么都没更新。电脑桌不稳定。所有东西都生锈了。而且有一股怪味。
这次旅行我住过两家不同的 Baymount 酒店。两家都没有电，但另一家想办法让我开锁，而你们却不行。你们也想不出怎么用信用卡付款，所以坚持要现金。更糟糕的是，你们还要求我为一个几乎用不上的房间支付 50 美元的押金。你们的服务太差了。
工作人员很友好，乐于助人。酒店不太干净，房间里有霉味。在我住过的酒店里，算是比较差的了。
房间缺少抹布和毛巾，淋浴排水不畅，马桶整晚都在漏水
电视坏了。房间里有蟑螂。**避免**
工作人员非常粗鲁，一位名叫丹尼斯的女士很粗鲁，不推荐入住