酒店回复: Hello Angel Rafael,Nos alegra saber que disfrutaste de la limpieza durante tu estancia. Nuestro equipo trabaja arduamente para mantener altos estándares y tu reconocimiento es muy apreciado. Esperamos que hayas tenido una experiencia agradable en otras áreas también. Gracias por compartir tu opinión y esperamos verte de nuevo en el futuro.
4.0分
情侣出游
原文
翻译提供方：Google
交通便利
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酒店回复: Hello Eric, Agradecemos que hayas destacado la accesibilidad de nuestro hotel. Nos alegra saber que este aspecto fue de tu agrado. Valoramos tus comentarios y siempre estamos buscando maneras de mejorar la experiencia de nuestros huéspedes en otros aspectos. Esperamos que tu próxima visita sea aún más satisfactoria.
4.0分
其他
原文
翻译提供方：Google
美好的
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酒店回复: Hello RAY,Thank you for sharing your thoughts with us. We appreciate your feedback as it helps us improve our services. If you have specific concerns you'd like to discuss further, we encourage you to reach out to management directly. Your experience is important to us, and we strive to ensure all guests have a pleasant stay. We hope you consider staying with us again in the future.
1.0分
其他
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The room itself was run down. Lamp shades were broken, also when we turned on the faucet and shower, the water came out brown. It was concerning, and we didn’t feel comfortable using it. Hopefully this has been addressed, but it did affect our stay. Won’t be back
5.0分
情侣出游
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No issues, quiet hotel. They have a 24 hr fitness room, guest laundry and an outside pool. Breakfast was fine (and free). They also have free coffee 24/7 in the lobby. The room environment was fine (it getts pretty humid in that area). Staff was helpfull and responsive. Our room had a mini fridge and mircowave.
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酒店回复: Hello william,Thank you for sharing your experience! We're glad to hear you enjoyed the amenities, including the fitness room and complimentary breakfast. It’s great that our staff made a positive impression on you. We appreciate your feedback about the room environment and will certainly use it to enhance guest comfort. We hope to welcome you back on your next visit!
1.0分
商务出差
The room was clean a/c was okay. Food was dehydrated reconstituted eggs and sausage which were dry and tasteless.
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酒店回复: Hello George, Thank you for your feedback regarding your stay. We’re pleased to hear that you found your room clean and comfortable. We appreciate your comments about our breakfast offerings, as guest preferences are important to us. Your insights will be shared with our culinary team for consideration. We hope to have the opportunity to welcome you back in the future.
3.0分
情侣出游
The refrigerator didn’t work and it smelled bad. I’m really disappointed
I book superior room so it cannot bad like that.
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酒店回复: Hello TRUC,Thank you for sharing your feedback with us. We understand how important a comfortable stay is and are sorry to hear about the issues you experienced with the refrigerator. Our team strives to maintain high standards, and your comments will help us address these concerns moving forward. We appreciate your input, as it allows us to enhance our guest experience in the future.
3.0分
家庭亲子
Lots of noisy people late at night and in the early morning. Hot water wasn’t very hot.
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酒店回复: Hello Jonathan,Thank you for sharing your feedback regarding your recent stay. We understand that disturbances can affect your experience, and we encourage guests to communicate any noise issues during their stay so adjustments can be made. Regarding the hot water, we appreciate your comments, as they’ll help us monitor our facilities. We value your input and hope you'll consider staying with us again in the future.
3.0分
商务出差
Great location.
Love the location. Hotel halls and elevator are very hot and not well ventilated. Rooms are good.
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酒店回复: Hello Mike,Thank you for your feedback regarding the hotel's location and the condition of the halls and elevator. We appreciate your compliments on the rooms and will take your comments into consideration as we continuously strive to improve our guest experience. Your insights are valuable to us, and we hope to welcome you back in the future for an even better stay.
很棒的住宿体验，需要完成升级和改造。
我喜欢干净的环境
交通便利
美好的
The room itself was run down. Lamp shades were broken, also when we turned on the faucet and shower, the water came out brown. It was concerning, and we didn’t feel comfortable using it. Hopefully this has been addressed, but it did affect our stay. Won’t be back
No issues, quiet hotel. They have a 24 hr fitness room, guest laundry and an outside pool. Breakfast was fine (and free). They also have free coffee 24/7 in the lobby. The room environment was fine (it getts pretty humid in that area). Staff was helpfull and responsive. Our room had a mini fridge and mircowave.
The room was clean a/c was okay. Food was dehydrated reconstituted eggs and sausage which were dry and tasteless.
The refrigerator didn’t work and it smelled bad. I’m really disappointed
I book superior room so it cannot bad like that.
Lots of noisy people late at night and in the early morning. Hot water wasn’t very hot.
Great location.
Love the location. Hotel halls and elevator are very hot and not well ventilated. Rooms are good.