The hotel itself is fine, but the area is not. When we arrived, there was a group who had scattered their belongings all over the landscaping next to the hotel. We assumed they were homeless, though the desk clerk assured us they were not, were causing trouble, and she'd called the sheriff. It was nerve-wracking and we wanted a refund to go elsewhere, but they wouldn't give us one. Thankfully, we didn't have any problems and the sheriff took care of the situation.

Average hotel that needs updating. Check in was quick and easy. Alexander at the front desk was pleasant. Unfortunately on day 2 our cards stopped working, so that was frustrating since the lobby isn't attached to the hotel part and when you have your hands full and family in tow it is very inconvenient. The room was clean but very outdated with paint peeling off the shower walls, the couch had stains and the pull out bed was worn. The area is very busy which did mean options for dining close by but stressful when coming and going. Breakfast offered the typical options you hope for with free breakfast, eggs, meat, waffles etc

This hotel was good but not great. The parking lot & shrubs needed some maintenance cleaning. The hotel hallway that we were in on the 4th floor needed a better vacuuming. Our room was good and looked as if paint was applied recently to cover flaws in the walls of the room, bathroom, & shower area which was pealing off especially in the shower. The A/C-Heating unit had a rumbling come in through the ductwork in the bathroom that was annoyingly load. Our beds were comfortable and clean.

The room structure was a mazing best lsyput for a suite. But our check in expwas THE eorst front desk personel Alexander was hideous, their was no accommodating- people were not allowed to check in, door was locked, just in the 1hr 20min it took to get, someone was changing rooms due to a maintenance issue and older gentleman abd disabled wife frustrated because check in took over 40minutes and they were treated as s terrible inconvenience to the front desk staff. Everyone was spoken to rudely and eith disgruntled behavior, many were corrected on improper use of pronouns. Several trying to check in although having previous reservations were unable to use them due to various reasons presented to everyone as "policy". It was so exhausting and definitely the worst checkin experience we ve ever had.

Wi-fi!!

Comfortable bed, appreciated the quality of the wi-fi. Very clean. I needed quiet place to study and attend webinars for an upcoming certification. This was perfect. Also close to the Garden of the Gods park at which I spent about 3 hours. Restaurants were clise by and there were lots of delivery options.