酒店回复: Hello Mauro,Agradecemos por compartilhar sua experiência conosco. É ótimo saber que você achou o quarto confortável, mas lamentamos que o café da manhã e a localização não tenham atendido suas expectativas. As questões de ruído podem ser desafiadoras em áreas próximas a estradas. Seus comentários são valiosos e serão considerados em nossas discussões sobre melhorias na experiência dos hóspedes. Esperamos que você considere retornar no futuro e aproveite o que temos a oferecer.
1.0分
其他
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Omg , don’t waste your money if your so drunk you need to pull off this is perfect
Walls are thin you hear every domestic fight , lots of people that look homeless
Wasn’t sure where I booked that this is what I paid for. Tubs are nasty so don’t shower they don’t offer toothpaste.
Good luck
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酒店回复: Hello julie,Thank you for sharing your feedback. We appreciate your candid comments about your experience. Our aim is to provide a comfortable stay for all guests, and we are consistently working to improve our facilities. Your observations will be reviewed as part of our ongoing efforts to enhance the guest experience. We hope you find a hotel that better suits your needs in the future.
3.0分
情侣出游
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Our room wasn’t very clean, but the location is convenient. The staff was nice. It’s located in a good area and has plenty of restaurants and shopping options within a 10 minute drive.
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酒店回复: Hello Katherine,Thank you for your feedback about your recent stay. We're glad to hear you enjoyed our convenient location and found the staff to be nice. Cleanliness is a priority for us, and your comments will be shared with the team for further consideration. We hope you had a chance to explore the nearby dining and shopping options during your visit. Thank you for your insights.
1.0分
其他
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First night we were given a room that hadn’t been cleaned, notified the front desk and they moved us from a king room to a double room. The double room they moved us to had an active customer in it which made us uncomfortable about hotel policies. Front desk associate moved us to another double bed room, and told us the next day we would get a King. No discounts offered or apologies, will not stay here again.
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酒店回复: Hello Amber,Thank you for sharing your feedback. We understand the importance of cleanliness and guest comfort, and we regret that your experience did not meet your expectations. Your comments will be reviewed with our team to help improve our processes. We appreciate your insights and hope you may consider giving us another chance in the future to provide a better stay.
2.0分
其他
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1. Water wasn’t draining in the wash basin
2.Lift was stinking terribly
3.The hotel property wasn’t clean such as stairways, Lobby
4. Breakfast options were very limited
5.Water wasn’t flushing properly in the commode
1.0分
其他
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The first room was nevwr cleaned bedding strooned all over the room. Smelled like someone was currently smoking. Got a second room bathroom was gross with cigarette burns all over. Bed was uncomfortable. Someone was knocking on my door at 2:30 am and there were a lot of sketchy people outside. I could not sleep at all and ended up checking out early.
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酒店回复: Hello Kathryn,Thank you for sharing your feedback. We take all comments seriously, as they help us understand our guests' experiences. It's disappointing to hear that your stay did not meet expectations regarding cleanliness and comfort. We continuously strive to improve our services based on guest insights. Your concerns have been noted, and we appreciate your time in bringing these matters to our attention.
2.0分
其他
This was such a let down. The first room we had didn’t have a lock on the door. We moved to a new room and this one was flooded and smelled bad.
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酒店回复: Hello Marie Elizabeth,Thank you for sharing your feedback with us. We understand how important these aspects are to ensuring a comfortable stay. Your comments regarding room conditions have been shared with our team for review and improvement. We appreciate you bringing this to our attention, as it helps us to enhance our services for future guests. Thank you for your understanding and we hope your next experience with us is much better.
3.0分
商务出差
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Immediately noticed nasty stain on bed cover. Had them change entire linens. Inaccessible # of electrical outlets for seniors to reach for charging phone & hearing aids. 1 light was missing around bathroom mirror. The only comfortable place to watch tv was on the bed. Only 2 chairs. Both very uncomfortable. Floor needed mopping. I always wear white socks; now very dirty. Breakfast needs improvement. Only instant oatmeal or waffle for hot breakfast. Selection very limited. Wyndham needs to do better. La Quintas we've stay at previously were always very nice with full hot breakfadt (scrambled eggs, bacon, sausage, buscuits, etc.). We won't stay there again.
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酒店回复: Hello Kathy,Thank you for sharing your feedback regarding your recent stay. We take all comments seriously as they help us improve our services and facilities. Your observations about the cleanliness, accessibility, and breakfast options are noted, and we will ensure that this information is shared with the relevant teams for review. We appreciate your insights, as they help us strive for excellence and enhance the experience for future guests. We hope you will consider staying with us again in the future.
5.0分
商务出差
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The staff at La Quinta Inn were very helpful and positive, which made check-in a breeze. The property itself could use a little updating, and while the area felt a bit sketchy, I never saw anything concerning. The main issue was being woken up by the cleaning crew pushing their carts back and forth over and over—it was surprisingly loud and made it tough to rest. For a quick overnight stay, it works fine, but for more than one night, I’d hope for quieter mornings.
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酒店回复: Hello Jeffrey,Thank you for sharing your feedback about your recent stay. We're glad to hear that our staff made check-in enjoyable for you. We appreciate your comments regarding the property's condition and the noise from the cleaning crew, as they help us identify areas for improvement. Your insights are valuable, and we hope to provide an even more comfortable experience for future guests. We appreciate your understanding and hope to welcome you back for another visit.
马桶冲不下去，所以我们换了房间。新房间的微波炉很脏，都不想用。早餐种类也少。
房间很舒适，早餐很差劲……但关键的是位置靠近马路，晚上很吵
Omg , don’t waste your money if your so drunk you need to pull off this is perfect
Walls are thin you hear every domestic fight , lots of people that look homeless
Wasn’t sure where I booked that this is what I paid for. Tubs are nasty so don’t shower they don’t offer toothpaste.
Good luck
Our room wasn’t very clean, but the location is convenient. The staff was nice. It’s located in a good area and has plenty of restaurants and shopping options within a 10 minute drive.
First night we were given a room that hadn’t been cleaned, notified the front desk and they moved us from a king room to a double room. The double room they moved us to had an active customer in it which made us uncomfortable about hotel policies. Front desk associate moved us to another double bed room, and told us the next day we would get a King. No discounts offered or apologies, will not stay here again.
1. Water wasn’t draining in the wash basin
2.Lift was stinking terribly
3.The hotel property wasn’t clean such as stairways, Lobby
4. Breakfast options were very limited
5.Water wasn’t flushing properly in the commode
The first room was nevwr cleaned bedding strooned all over the room. Smelled like someone was currently smoking. Got a second room bathroom was gross with cigarette burns all over. Bed was uncomfortable. Someone was knocking on my door at 2:30 am and there were a lot of sketchy people outside. I could not sleep at all and ended up checking out early.
This was such a let down. The first room we had didn’t have a lock on the door. We moved to a new room and this one was flooded and smelled bad.
Immediately noticed nasty stain on bed cover. Had them change entire linens. Inaccessible # of electrical outlets for seniors to reach for charging phone & hearing aids. 1 light was missing around bathroom mirror. The only comfortable place to watch tv was on the bed. Only 2 chairs. Both very uncomfortable. Floor needed mopping. I always wear white socks; now very dirty. Breakfast needs improvement. Only instant oatmeal or waffle for hot breakfast. Selection very limited. Wyndham needs to do better. La Quintas we've stay at previously were always very nice with full hot breakfadt (scrambled eggs, bacon, sausage, buscuits, etc.). We won't stay there again.
The staff at La Quinta Inn were very helpful and positive, which made check-in a breeze. The property itself could use a little updating, and while the area felt a bit sketchy, I never saw anything concerning. The main issue was being woken up by the cleaning crew pushing their carts back and forth over and over—it was surprisingly loud and made it tough to rest. For a quick overnight stay, it works fine, but for more than one night, I’d hope for quieter mornings.