You could not turn around in the bathroom. We were a family of four and needed the pullout sofa. There were no extra pillows or blankets for it and the staff told us they had none to give us. There was nothing at breakfast for my son who has a gluten allergy to eat and that is not what the pictures online show. It was a terrible experience all around. The staff was dismissive and rude. I was very allergic to something in the room. Despite taking an allergy medicine before bed I woke up with very red itchy eyes and I could feel them getting irritated before I fell asleep when I laid in the bed.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We understand how important comfort and hospitality are, especially when traveling with family. Your feedback about the bathroom space, bedding availability, and breakfast selections is valuable and will be reviewed with our management team to identify improvements. We are also taking note of your comments about room conditions and staff interactions to ensure better guest care. Your insights are appreciated as we continue working toward enhancing guest satisfaction.Sincerely, Hotel Management
1.0分
其他
The hotel falls far short of basic standards for accommodation, rendering it neither livable nor stayable for any guest.
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酒店回复: Dear Guest,Thank you for sharing your perspective. We understand your stay did not meet expectations and appreciate you taking the time to express your thoughts. Guest comfort and satisfaction remain our highest priorities, and your feedback highlights areas that need immediate improvement. Our team is reviewing maintenance, cleanliness, and overall quality standards to ensure a more consistent guest experience. We value your input as it helps us strengthen our commitment to providing a better stay in the future.Sincerely, Hotel Manager
2.0分
其他
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Horrible conditions!!!
Arrived to find exterior common area in horrible condition. Piles of trash at main entrance, bldg facade peeling and decaying. Grounds terribly overgrown with weeds and trash in beds. Lobby was bare and cold. Interior was horribly run down. Stains on carpets. Then our room, a “Business King”, had dirty floor, burn holes on bedding and broken tiles in bathroom. Coffee/breakfast station was EMPTY and filthy. Not attended or replenished!!!
Looked like renovations are being attempted but work is extremely slow and not very productive
* I was in hotel/hospitality for over 20 years. I am now in property management. This was the worst experience and would not recommend
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback and professional perspective. Your observations regarding the property’s upkeep, cleanliness, and maintenance have been carefully noted and shared with our management team for immediate review. We understand the importance of maintaining a welcoming and well-kept environment for all guests, especially those familiar with hospitality standards. Your comments will guide improvement efforts as we continue renovation work to restore quality and comfort throughout the property. We appreciate your valuable input.Sincerely, Hotel Manager
1.0分
其他
Stinky room
On arrival air conditioner was not on room had a terrible smell to it staff I guess was worried about energy cost and limited the set point
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酒店回复: Dear Bradly,Thank you for your feedback. We appreciate you letting us know about your experience with the room and air conditioning. Your comments about the smell and comfort are important, and we will review them with our team to ensure improvements are made. We aim to provide a fresh and welcoming environment, and we hope to better serve you on a future stay.Sincerely, Hotel Manager
1.0分
家庭亲子
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This property has bedbugs, specifically room 109
Dried up blood stains on the bed & box spring
Extremely unsanitary
Please be careful and refrain from booking from this hotel
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酒店回复: Dear Guest,Thank you for bringing this matter to our attention. Your comments regarding the condition of the room and cleanliness have been shared with our management and housekeeping teams for immediate inspection and corrective action. Guest health and safety are our highest priorities, and such concerns are taken very seriously. We truly appreciate your feedback, as it allows us to address the issue promptly and ensure a cleaner, more comfortable environment for all future guests.Sincerely, Hotel Manager
我喜欢这里的一切。
这个价位，还算可以吧，不过，要注意这个价位是在另一栋楼，只有吸烟房，如果加一些钱住在非吸烟房就更好了
很棒
酒店很棒，位置便利，性价比高。
这家酒店的员工根本不关心客人。他们提供早餐，然后就置之不理。退房几个小时后，他们又从我们的卡上扣了两次款，每次250美元。总共500美元，这还不包括我们已经支付的住宿费。打电话投诉时，他们说你必须稍后再打电话找经理。无论你一天打多少次电话，经理都不会出现。
You could not turn around in the bathroom. We were a family of four and needed the pullout sofa. There were no extra pillows or blankets for it and the staff told us they had none to give us. There was nothing at breakfast for my son who has a gluten allergy to eat and that is not what the pictures online show. It was a terrible experience all around. The staff was dismissive and rude. I was very allergic to something in the room. Despite taking an allergy medicine before bed I woke up with very red itchy eyes and I could feel them getting irritated before I fell asleep when I laid in the bed.
The hotel falls far short of basic standards for accommodation, rendering it neither livable nor stayable for any guest.
Horrible conditions!!!
Arrived to find exterior common area in horrible condition. Piles of trash at main entrance, bldg facade peeling and decaying. Grounds terribly overgrown with weeds and trash in beds. Lobby was bare and cold. Interior was horribly run down. Stains on carpets. Then our room, a “Business King”, had dirty floor, burn holes on bedding and broken tiles in bathroom. Coffee/breakfast station was EMPTY and filthy. Not attended or replenished!!!
Looked like renovations are being attempted but work is extremely slow and not very productive
* I was in hotel/hospitality for over 20 years. I am now in property management. This was the worst experience and would not recommend
Stinky room
On arrival air conditioner was not on room had a terrible smell to it staff I guess was worried about energy cost and limited the set point
This property has bedbugs, specifically room 109
Dried up blood stains on the bed & box spring
Extremely unsanitary
Please be careful and refrain from booking from this hotel