酒店回复: What you have described is nowhere near a normal experience for us. Please know that our team strives to ensure that every guest has an amazing experience, so we're sorry to hear about the experience that you described. Your feedback regarding the cleanliness and upkeep of our accommodations, as well as the service that you received, will be discussed internally so that improvements can be made where necessary. Should you wish to discuss any aspect of your visit further, please do not hesitate to reach out to us offline so that we can better assist you. Thank you, and we hope you will give us another chance soon.
1.0分
商务出差
原文
翻译提供方：Google
肮脏、不安全、嘈杂且工作人员不友好。
酒店回复: thank you for your response we will work on it.
2.0分
其他
原文
翻译提供方：Google
坏的
酒店回复: Thanks we will definitely work on your review.
5.0分
商务出差
原文
翻译提供方：Google
关注好
酒店回复: thanks for your response.
5.0分
其他
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No chair in room, nowhere to sit but on the bed. Used washcloth hanging on shower rod. As soon as I arrived two people who apparently work here had a long LOUD conversation outside my door and when I got in late that night there was a lot of shouting but I did not look to see because this place does NOT feel safe. Will not return.
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酒店回复: Dear Guest,Thank you for your feedback. We’re very sorry—no chair, used washcloth, loud staff, and feeling unsafe are unacceptable.We’re fixing it right away: adding seating, retraining housekeeping, coaching staff, and increasing security.
1.0分
商务出差
Ac was good. Room was awful-patches on walls, dingy towels,bathroom moldy,no updated outlets, lamps not working.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad the AC worked well, but we’re truly sorry about the patched walls, dingy towels, moldy bathroom, outdated outlets, and broken lamps—none of this meets our standards.We’re taking action: deep-cleaning, replacing linens, fixing fixtures, and upgrading outlets and lighting.
1.0分
其他
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This property is not in good condition. My room was in rough shape, the sheets were stained, and the pool in the image is in fact a hole with sand in it (and looks like it has been for a long time). The only saving grace was the comparatively low price on a football weekend.
酒店回复: thank you for your response we will definitely work on it.
1.0分
情侣出游
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This motel is old and rickety. The bathroom was grimy. The towels were visibly dirty. There was floor board pulled back in the corner. The remote didn’t work and the tv would blip on lighting up the room all night until we unplugged it. We had multiple bugs. Inexpensive option for family weekend, but will never stay again.
酒店回复: thank you for your response we will definitely work on it.
3.0分
商务出差
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time for updates
helpful 24/7 front desk
average layout hot water multi channel tv a/c
staying price per night should be fixed $50 until renovations starts
just need a place to rest before continuing long trip
如果可以的话，我会给他们零颗星...这是一个低级的地方...肮脏的房间闻起来就像我睡在公共浴室里，与公共浴室一样的潮湿和污垢的味道，它给我的印象是这是无家可归者的卧室...互联网上显示的照片与该地方的实际情况无关，我附上被破坏的游泳池和脏水的照片...毛巾很脏，浴室里有蟑螂，我们甚至不能洗澡我们感到恶心，房间又暗又臭，有一盏发霉的灯...游泳池，水是巧克力色的并且被破坏了...我们在恐惧中入睡，因为楼梯上有陌生人，走廊有股臭味尿液，你甚至可以看到黄色的液体，我认为那是尿液。我支付了那个地方的费用，因为我去旅行送我女儿上大学，这是我们在一起的最后一晚，真是遗憾，这是一次可怕的经历。
糟糕的经历
房间很脏，床单很脏，到处都是头发，当我告诉经理时，他告诉我他们没有更多的房间了，他不想给我干净的床单，房间外面有鞋子和房间一样难闻，工作人员以一种糟糕的方式接待你，并且处于醉酒状态，这是我们在酒店经历过的最糟糕的经历，然后在晚上 12 点我们不得不去找另一个地方
肮脏、不安全、嘈杂且工作人员不友好。
坏的
关注好
No chair in room, nowhere to sit but on the bed. Used washcloth hanging on shower rod. As soon as I arrived two people who apparently work here had a long LOUD conversation outside my door and when I got in late that night there was a lot of shouting but I did not look to see because this place does NOT feel safe. Will not return.
Ac was good. Room was awful-patches on walls, dingy towels,bathroom moldy,no updated outlets, lamps not working.
This property is not in good condition. My room was in rough shape, the sheets were stained, and the pool in the image is in fact a hole with sand in it (and looks like it has been for a long time). The only saving grace was the comparatively low price on a football weekend.
This motel is old and rickety. The bathroom was grimy. The towels were visibly dirty. There was floor board pulled back in the corner. The remote didn’t work and the tv would blip on lighting up the room all night until we unplugged it. We had multiple bugs. Inexpensive option for family weekend, but will never stay again.
time for updates
helpful 24/7 front desk
average layout hot water multi channel tv a/c
staying price per night should be fixed $50 until renovations starts
just need a place to rest before continuing long trip