酒店回复: Thank you for taking the time to complete our online survey. Your feedback is very important to us. We hope you enjoyed your stay. Have the best day!
5.0分
其他
Very nice, peaceful hotel with a wonderful staff and safe atmosphere! Very easy to navigate to nearby restaurants and businesses.
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酒店回复: We want to say thank you for staying with us. We are glad that you enjoyed your stay. We are located right off the interstate which is a convenient location, close to restaurants and shopping. We do have friendly and helpful staff and work hard on keeping the inside and outside of the hotel clean. We hope to see you again in the near future.
3.0分
家庭亲子
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The room had a continuous musty/mildew odor, had to buy a glade plug-in, which still didn't help. The window curtains had mold on them near the air conditioner. The bathroom shower curtain had not be changed, the toilet had not been cleaned and it had a permanent ring inside the toilet bowl. There was no shower bar to hold on to for my mother-in-law, she needed something to hold onto to prevent falling and a grip pad for shower floor to prevent slipping. The hook was broken of the bathroom door, therefore we couldn't hang anything up on the door while showering. Nevertheless, the front desk clerk J and Ann were amazingly helpful.
Please address issuses in room 310 before renting again.
5.0分
其他
Nice staff, clean room, decent breakfast with variety. Sha’ Kemmia at front desk was.nice.
酒店回复: Thanks for your nice kind words.
4.0分
其他
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The staff at the Comfort Inn & Suites were very professional and courteous, which I truly appreciated. However, the cleanliness of the room could be improved. There appeared to be a stain that resembled blood on the curtains, and the bathroom sink did not seem to be thoroughly cleaned inside and out. Additionally, the carpet would benefit from a deep cleaning rather than just vacuuming.
The breakfast selection was good overall, but the bacon served did not taste like real bacon. Offering real bacon would definitely improve the breakfast experience.
3.0分
家庭亲子
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No options for milk, only 2 percent. Boiled Eggs were very hard to get to.
Gym was too hot. No water or sanitizer. One treadmill didn’t work.
Drink machine usually sold out and no sign for price. Had to ask for fresh towels everyday of our 4 day stay and had to put garbage outside with no new liners provided.
Comforter had hole in it. Bathtub didn’t have a stopper. Door was extremely hard to open, especially for senior citizen. Refrigerator didn’t get very cold. Empty whiskey bottle behind bed which we did not touch or remove!
Quiet. Staff was friendly except receptionist.
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酒店回复: I'm sorry your stay was not what you expected, but thank you for all the input. I will make sure to address them with my staff.
5.0分
家庭亲子
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Safe parking around building and perimeter of the property. Room was clean and well supplied. Good variety of breakfast, as well as lemon water always available in the lobby.
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酒店回复: Thank you for your kind survey. We look forward to seeing you again soon.
5.0分
其他
Comfort Inn
The staff was very friendly and knowledgeable the rooms were clean and breakfast was delicious
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酒店回复: Thank you for your kind survey. We look forward to seeing you again soon.
1.0分
情侣出游
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The lady at the check in counter told us that there were no rooms available even though we had paid for one online. Told us that they were all dirty and had mold in them.
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酒店回复: Thank you for letting us know about your experience. Although we feel that we let you down, we do hope that you will give us another chance.
3.0分
其他
So overall appearance is nice ! Lobby area and food presentation was good , the room had an odor of dampness, stale.
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酒店回复: Thank you for your kind survey. We had some issues with some our A/Cs, but we believe we have the issue fixed. We hope that you will you give us another shot soon.
不
Very nice, peaceful hotel with a wonderful staff and safe atmosphere! Very easy to navigate to nearby restaurants and businesses.
The room had a continuous musty/mildew odor, had to buy a glade plug-in, which still didn't help. The window curtains had mold on them near the air conditioner. The bathroom shower curtain had not be changed, the toilet had not been cleaned and it had a permanent ring inside the toilet bowl. There was no shower bar to hold on to for my mother-in-law, she needed something to hold onto to prevent falling and a grip pad for shower floor to prevent slipping. The hook was broken of the bathroom door, therefore we couldn't hang anything up on the door while showering. Nevertheless, the front desk clerk J and Ann were amazingly helpful.
Please address issuses in room 310 before renting again.
Nice staff, clean room, decent breakfast with variety. Sha’ Kemmia at front desk was.nice.
The staff at the Comfort Inn & Suites were very professional and courteous, which I truly appreciated. However, the cleanliness of the room could be improved. There appeared to be a stain that resembled blood on the curtains, and the bathroom sink did not seem to be thoroughly cleaned inside and out. Additionally, the carpet would benefit from a deep cleaning rather than just vacuuming.
The breakfast selection was good overall, but the bacon served did not taste like real bacon. Offering real bacon would definitely improve the breakfast experience.
No options for milk, only 2 percent. Boiled Eggs were very hard to get to.
Gym was too hot. No water or sanitizer. One treadmill didn’t work.
Drink machine usually sold out and no sign for price. Had to ask for fresh towels everyday of our 4 day stay and had to put garbage outside with no new liners provided.
Comforter had hole in it. Bathtub didn’t have a stopper. Door was extremely hard to open, especially for senior citizen. Refrigerator didn’t get very cold. Empty whiskey bottle behind bed which we did not touch or remove!
Quiet. Staff was friendly except receptionist.
Safe parking around building and perimeter of the property. Room was clean and well supplied. Good variety of breakfast, as well as lemon water always available in the lobby.
Comfort Inn
The staff was very friendly and knowledgeable the rooms were clean and breakfast was delicious
The lady at the check in counter told us that there were no rooms available even though we had paid for one online. Told us that they were all dirty and had mold in them.
So overall appearance is nice ! Lobby area and food presentation was good , the room had an odor of dampness, stale.