酒店回复: Thank you for taking the time to share your feedback. We're sorry to hear that you found parts of the hotel in need of maintenance. Your comments are important to us, and we’re already taking steps to improve our facilities. We hope to have the opportunity to welcome you back and provide a much better experience next time.
1.0分
其他
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upon entry into my room, I noticed the it looked like the bathroom area had not been swept. There was hair and paper on the floor. The tub was disgustingly dirty. I had to go to the front desk to ask for another room or to have someone clean the tub. There was paper peeling away from the tub shower area on the wall. There must’ve been a plumbing issue. The sink was stopped up. The tub was stopped up. You couldn’t take a shower without water backing up on your feet from somebody else I went to management they were supposed to send a maintenance. The maintenance person never arrived not good. I’m not sure what happened but this visit was terrible.
2.0分
朋友出游
The bathroom door fell off the hinges. There was a big bug (dead) behind that same broken door.
1.0分
朋友出游
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This place is to be avoided. Terrible smell, filthy room, broken appliances in room, just a total disaster. Random stains on the wall, filth in the corners of the bathroom, shower was gross.I travel a lot and I'm usually looking to save a few bucks with cheap accommodations, but this is seriously one of the worst rooms that I've stay d in in many years of this sort of travel.
1.0分
其他
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reserved a non smoking room.. both beds had cigarette burns in linens.. pillow cases were dirty. ash on floor.. went and told front desk and theu said they would be upnin 10 min.. i was there 4 nights and still waiting when i checked out.. hoise keeping was nowhere to be seen.. 4 nights and not one bed change or room refresh!!! i paid ritz Carlton money and got a crack motel!!!
1.0分
商务出差
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The hotel is very old and needs tp be upgraded. I would not take my wife or kids there. Breakfast consisted of milk, kid cereal, white bread and bananas -only. No protein meat products, or condements were available. Parking lot need to be cleaned daily.
I stayed there beacuse I had to be close to another hotel that was hosting the conference I was attending.
1.0分
商务出差
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1 Star
The Pictures of the lobby is accurate, but the room photos do not match the room I stayed in. I had one jankey lamp, and I am positive I heard gunshots.
4.0分
家庭亲子
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The refrigerator didnt work. No ashtray in smoking room. No cups provided for in room coffie maker. Someone was being verbally and physically abused for hours next door
1.0分
其他
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OVERALL EVERYTHING WAS AMAZING. HOWEVER FROM THE TIME I CHECKED IN UNTIL 2AM THERE WAS A MAN OUTSIDE YELLING. COPS GOT CALLED & HE STILL WOULDNT HUSH THAT CRUSTY LITTLE MOUTH OF HIS. I SHOULD HAVE ASKED TO BE PLACED ON THE OTHER SIDE..
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酒店回复: Thank you for your feedback, and we’re glad to hear that overall you enjoyed your stay. We sincerely apologize for the disturbance caused by the noise outside during the night. We understand how frustrating that must have been and appreciate you bringing it to our attention. We’re sorry the situation wasn’t resolved more quickly and that it impacted your experience. For future visits, please don’t hesitate to let us know if you’d prefer a quieter room location—we’re always happy to accommodate. We hope to have the opportunity to provide you with a much better stay next time.
极其糟糕的房间
需要维护
upon entry into my room, I noticed the it looked like the bathroom area had not been swept. There was hair and paper on the floor. The tub was disgustingly dirty. I had to go to the front desk to ask for another room or to have someone clean the tub. There was paper peeling away from the tub shower area on the wall. There must’ve been a plumbing issue. The sink was stopped up. The tub was stopped up. You couldn’t take a shower without water backing up on your feet from somebody else I went to management they were supposed to send a maintenance. The maintenance person never arrived not good. I’m not sure what happened but this visit was terrible.
The bathroom door fell off the hinges. There was a big bug (dead) behind that same broken door.
This place is to be avoided. Terrible smell, filthy room, broken appliances in room, just a total disaster. Random stains on the wall, filth in the corners of the bathroom, shower was gross.I travel a lot and I'm usually looking to save a few bucks with cheap accommodations, but this is seriously one of the worst rooms that I've stay d in in many years of this sort of travel.
reserved a non smoking room.. both beds had cigarette burns in linens.. pillow cases were dirty. ash on floor.. went and told front desk and theu said they would be upnin 10 min.. i was there 4 nights and still waiting when i checked out.. hoise keeping was nowhere to be seen.. 4 nights and not one bed change or room refresh!!! i paid ritz Carlton money and got a crack motel!!!
The hotel is very old and needs tp be upgraded. I would not take my wife or kids there. Breakfast consisted of milk, kid cereal, white bread and bananas -only. No protein meat products, or condements were available. Parking lot need to be cleaned daily.
I stayed there beacuse I had to be close to another hotel that was hosting the conference I was attending.
1 Star
The Pictures of the lobby is accurate, but the room photos do not match the room I stayed in. I had one jankey lamp, and I am positive I heard gunshots.
The refrigerator didnt work. No ashtray in smoking room. No cups provided for in room coffie maker. Someone was being verbally and physically abused for hours next door
OVERALL EVERYTHING WAS AMAZING. HOWEVER FROM THE TIME I CHECKED IN UNTIL 2AM THERE WAS A MAN OUTSIDE YELLING. COPS GOT CALLED & HE STILL WOULDNT HUSH THAT CRUSTY LITTLE MOUTH OF HIS. I SHOULD HAVE ASKED TO BE PLACED ON THE OTHER SIDE..