酒店回复: ¡Muchas gracias por tu increíble comentario! Nos alegra saber que disfrutaste de la limpieza, la atención y nuestras habitaciones. Tu satisfacción es nuestra mayor recompensa. ¡Esperamos darte la bienvenida nuevamente muy pronto!😊
5.0分
其他
原文
翻译提供方：Google
新装修的酒店。一切都是全新的并且工作得很好。
床和早餐也很好
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酒店回复: Muito obrigado por compartilhar sua experiência conosco! Ficamos muito felizes em saber que você apreciou nossas instalações recém-reformadas, bem como a qualidade da cama e do café da manhã.Nosso objetivo é proporcionar conforto e bem-estar a todos os nossos hóspedes, e é gratificante saber que atendemos às suas expectativas.Esperamos ter o prazer de recebê-lo(a) novamente em breve para mais uma estadia agradável. Se precisar de algo, estamos sempre à disposição!
5.0分
家庭亲子
原文
翻译提供方：Google
我真的很喜欢我推荐的地方
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酒店回复: ¡Muchas gracias por tu comentario! Nos alegra saber que te gustó el lugar y que lo recomiendas. Esperamos tener la oportunidad de recibirte nuevamente en el futuro.
5.0分
其他
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My second time staying at this hotel and it was adequate. Yasmin at the the front desk at check in was the highlight of the stay...very nice and friendly with easy and quick check in. She made the experience better since the room was not the cleanest.
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酒店回复: Thank you for returning to stay with us and for sharing your experience. We’re thrilled to hear that Yasmin made such a positive impression and helped make your check-in smooth and welcoming. We also appreciate your feedback regarding the cleanliness of your room, and we will address this with our team to ensure every stay meets our high standards. We hope to have the opportunity to provide you with an even better experience on your next visit.
5.0分
其他
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Elvis festival
Very clean, everyone was so nice & helpful, didn't have to ask for clean linens everyday love that the purple green & gold colors were great including the purple sofas love them , hot breakfast every morning was great as well , parking was great , we loved our stay , we were there for the Elvis tribute artist festival it was AWESOME!!! Can't wait to go back next year ...
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酒店回复: We’re thrilled to hear you enjoyed your stay and loved our colorful décor, comfortable rooms, and hot breakfast each morning. It’s great that Yasmin and our team made your experience even better with their friendliness and helpfulness. We’re so glad you had a fantastic time at the Elvis Tribute Artist Festival and can’t wait to welcome you back next year!
3.0分
情侣出游
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Both the Wyndham app. And the ******* app list the pet policy as 2 pets at 25 dollars per night. However, upon arrival I was told the app listings on their own site was not correct and that it is 25 dollars per animal. I felt like this was false advertising. I would not stay here again. This is the only La Quinta I have ever had a problem with over pet fees.
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酒店回复: Thank you for sharing your feedback. We’re very sorry for the confusion regarding our pet policy. We understand how frustrating it can be when online listings don’t match expectations. Our pet fee is currently $25 per pet, per night ( up to $75.00 per stay)and we are working with our partners to ensure this information is clearly reflected on all booking platforms. We appreciate you bringing this to our attention and regret that this affected your experience.
2.0分
商务出差
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Food was good, room was clean. Made reservations, when I arrived the elevator was out of order. Staff would not get me a room on the lower floor. I’m 67 with cancer and had to use the stairs to walk and carry my luggage to the 3rd floor. The next day elevator still not working had to carry luggage back down to check out.
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酒店回复: While we’re glad to hear you enjoyed the food and found your room clean, we are truly sorry for the difficulties you faced during your stay.We deeply regret the inconvenience caused by the out-of-service elevator, especially considering your health condition. It’s unacceptable that we were unable to provide you with a more accessible room or assistance with your luggage — and we sincerely apologize for the added stress this caused. Your comfort and well-being should have been a priority, and we clearly fell short in this instance.Please know that your feedback has been taken very seriously, and we are reviewing this situation with our team to ensure more compassionate and accommodating responses in the future.
5.0分
家庭亲子
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The accommodations were well-maintained, and we would certainly consider rebooking. Daily housekeeping services ensured a consistently clean environment. The breakfast offerings were satisfactory, and the atmosphere was conducive to a peaceful experience.
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酒店回复: Thank you for your kind words! We're so glad to hear that you found our accommodations well-maintained and enjoyed the peaceful atmosphere during your stay. It's great to know our housekeeping team helped keep your space consistently clean, and that breakfast met your expectations. We truly appreciate your feedback and would be delighted to welcome you back anytime!
4.0分
家庭亲子
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Some of the staff were extremely nice, but not all of them. The woman who runs the front desk in the evenings didn't like answering the phone; she preferred you use text and was quick to respond to texts, but sometimes a phone call is easier. Breakfast was good, and the pool was nice.
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酒店回复: Thank you for sharing your experience with us. We’re glad to hear you enjoyed the breakfast, the pool, and that some of our team members made a great impression. We appreciate your feedback regarding communication at the front desk. While we do offer text messaging for convenience, we understand that sometimes a phone call is preferred, and we’ll be sure to follow up with our team to ensure all guest needs are handled with care and professionalism. We hope to have the opportunity to welcome you back again soon!
2.0分
家庭亲子
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The staff was friendly. Besides that, it was a place to sleep. I understand it's pet friendly, but we don't have a pet and there were long white dog hairs all over the floor, in the bathroom, and on the comforter. The rest of the property appeared clean. The outside door slammed every time someone came in or out. The hallways were noisy and at one point a dog was barking outside our door. There was no deadbolt on our door. Around 8:30 am, I was in the shower and my husband said someone (not us) used a key to open our door even with the Do Not Disturb sign on the door. I guess they heard the shower and shut the door.
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酒店回复: Thank you for your feedback. We're glad to hear you found our staff to be friendly and the property overall to be clean. However, we're truly sorry that the rest of your experience did not meet expectations.We understand how frustrating it must have been to encounter pet hair in the room, especially as a non-pet guest. Cleanliness is very important to us, and your comments have been shared with our housekeeping team to ensure more thorough checks are done moving forward.We also sincerely apologize for the noise disturbances and the issue with the door. The situation you described regarding someone attempting to enter your room is very concerning, and we are looking into it immediately. Security and guest privacy are priorities for us, and we appreciate you bringing this to our attention.
我很喜欢这里的干净，服务和房间都超级干净，10/5
新装修的酒店。一切都是全新的并且工作得很好。
床和早餐也很好
我真的很喜欢我推荐的地方
My second time staying at this hotel and it was adequate. Yasmin at the the front desk at check in was the highlight of the stay...very nice and friendly with easy and quick check in. She made the experience better since the room was not the cleanest.
Elvis festival
Very clean, everyone was so nice & helpful, didn't have to ask for clean linens everyday love that the purple green & gold colors were great including the purple sofas love them , hot breakfast every morning was great as well , parking was great , we loved our stay , we were there for the Elvis tribute artist festival it was AWESOME!!! Can't wait to go back next year ...
Both the Wyndham app. And the ******* app list the pet policy as 2 pets at 25 dollars per night. However, upon arrival I was told the app listings on their own site was not correct and that it is 25 dollars per animal. I felt like this was false advertising. I would not stay here again. This is the only La Quinta I have ever had a problem with over pet fees.
Food was good, room was clean. Made reservations, when I arrived the elevator was out of order. Staff would not get me a room on the lower floor. I’m 67 with cancer and had to use the stairs to walk and carry my luggage to the 3rd floor. The next day elevator still not working had to carry luggage back down to check out.
The accommodations were well-maintained, and we would certainly consider rebooking. Daily housekeeping services ensured a consistently clean environment. The breakfast offerings were satisfactory, and the atmosphere was conducive to a peaceful experience.
Some of the staff were extremely nice, but not all of them. The woman who runs the front desk in the evenings didn't like answering the phone; she preferred you use text and was quick to respond to texts, but sometimes a phone call is easier. Breakfast was good, and the pool was nice.
The staff was friendly. Besides that, it was a place to sleep. I understand it's pet friendly, but we don't have a pet and there were long white dog hairs all over the floor, in the bathroom, and on the comforter. The rest of the property appeared clean. The outside door slammed every time someone came in or out. The hallways were noisy and at one point a dog was barking outside our door. There was no deadbolt on our door. Around 8:30 am, I was in the shower and my husband said someone (not us) used a key to open our door even with the Do Not Disturb sign on the door. I guess they heard the shower and shut the door.