Staff were very friendly. The lobby and room were nice and clean. Easy to get in and out, very convenient location.
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酒店回复: Thank you for leaving us such a good review, we greatly appreciate it!
1.0分
商务出差
Daytime desk clerk was rude to start off. Charged my card after I paid online . Stated I’ll get my money back withinn 10 business days. Such an inconvenience.
5.0分
其他
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Being a traveler from out of town , it was easy to locate. By having an online check-in , may it easy. My only concern is that I didn’t get a receipt of my charges upon checking out
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酒店回复: Thank you so much for leaving us a good review, we greatly appreciate it! We hope to see you in the future!
5.0分
其他
Great place to crash when on road
Nice room. Amazingly clean and very comfortable. Would recommend.
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酒店回复: Thank you so much for leaving us a good review, we greatly appreciate it! We hope to see you in the future!
5.0分
其他
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I booked a downstairs handicap accessible room thru *******. I called the location and verified my room was downstairs. I explained I was on a walker and could not to stairs. They verified I had a downstairs room. When I checked in they said I was in 201. I told them I booked and paid for a downstairs room. I was told they gave my room to someone else. I told them that was not going to work. The front desk lady changed my room to 107 when I told her had already paid for my room. She was very polite and courteous. I was unhappy with the breakfast in a bag. Yogurt, mixed fruit cup, mini muffin and a breakfast bar. Overall I would stay at this location again. Room was very clean.
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酒店回复: Sorry for the confusion with your room, that does happen sometimes when we are busy, and that was a busy sold out weekend! I am glad however that we were able to put you in a downstairs room. We hope that you will stay with us again!
3.0分
其他
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Broken Room
Everything was broken. Plugs on the lamps, all popping out of sockets, sink head was loosing and coming off, AC unit switch was broken. Hotel would be fine if at all maintained.
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酒店回复: I do apologize that you experienced a bad stay, we have renovations that we need to do, but due to us being so busy it has been a challenge. We work hard to keep our hotel up, but at times it seems, you get one done, and something else happens in different room.
3.0分
其他
We were towards the end towards the trees. Outside needs updated
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酒店回复: Thank you for staying with us, we work hard to keep the outside and the rooms up to date. It has been super busy and we have not had time to trim the trees in the cack.
5.0分
其他
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Staff was very helpful and friendly. They offered premade breakfast like yogurts, breakfast bars, muffins etc. The pool was clean and the room were decorated with some amazing photography. Mainly the staff was simply amazing. Our room key wasnt working, they fixed it immediately and even walked back up with us to make sure it worked.
酒店回复: Thank you so much for the amazing review, we great appreciate it,
5.0分
商务出差
Excellent service, all areas very clean, super accessible area.
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酒店回复: Thank you for leaving us such a good review, we greatly appreciate it!
出色的
Staff were very friendly. The lobby and room were nice and clean. Easy to get in and out, very convenient location.
Daytime desk clerk was rude to start off. Charged my card after I paid online . Stated I’ll get my money back withinn 10 business days. Such an inconvenience.
Being a traveler from out of town , it was easy to locate. By having an online check-in , may it easy. My only concern is that I didn’t get a receipt of my charges upon checking out
Great place to crash when on road
Nice room. Amazingly clean and very comfortable. Would recommend.
I booked a downstairs handicap accessible room thru *******. I called the location and verified my room was downstairs. I explained I was on a walker and could not to stairs. They verified I had a downstairs room. When I checked in they said I was in 201. I told them I booked and paid for a downstairs room. I was told they gave my room to someone else. I told them that was not going to work. The front desk lady changed my room to 107 when I told her had already paid for my room. She was very polite and courteous. I was unhappy with the breakfast in a bag. Yogurt, mixed fruit cup, mini muffin and a breakfast bar. Overall I would stay at this location again. Room was very clean.
Broken Room
Everything was broken. Plugs on the lamps, all popping out of sockets, sink head was loosing and coming off, AC unit switch was broken. Hotel would be fine if at all maintained.
We were towards the end towards the trees. Outside needs updated
Staff was very helpful and friendly. They offered premade breakfast like yogurts, breakfast bars, muffins etc. The pool was clean and the room were decorated with some amazing photography. Mainly the staff was simply amazing. Our room key wasnt working, they fixed it immediately and even walked back up with us to make sure it worked.
Excellent service, all areas very clean, super accessible area.