Breakfast was good. Hotel is dated but clean and staff was friendly. However they tried to charge me $6 for a water I didn’t touch.
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酒店回复: Thank you for sharing your feedback. We're glad to hear you enjoyed the breakfast, found the hotel clean, and appreciated our friendly staff. We apologize for the confusion regarding the water charge and will review this with our team to prevent similar issues in the future. We appreciate your comments and hope to have the opportunity to provide a smoother experience next time.
5.0分
商务出差
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“The hotel staff are incredibly friendly and efficient.” “The room amenities were nicely done, spacious, and rooms were very comfortable.” “The sleep quality was excellent, and the mattresses felt like sleeping at home.” “The restaurant's food was tasty and freshly made, and on the whole, I was impressed of the hotel.
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酒店回复: Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed our friendly and efficient staff, comfortable rooms, and tasty restaurant offerings. It's great to know you felt at home and had an excellent sleep during your stay. We truly appreciate your kind words and look forward to welcoming you back soon.
3.0分
家庭亲子
Staff was friendly, we found ants and maintenance came in and found old fork stuck behind desk. They did get us to a new room but it seemed it was old room.
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酒店回复: Thank you for sharing your feedback. I’m glad to hear our staff was friendly and that we were able to move you to a new room, but I sincerely apologize for the issues you encountered. Finding ants and an item left behind from a previous stay is unacceptable, and we will be reviewing this with our housekeeping and maintenance teams to prevent it from happening again.We appreciate you bringing this to our attention, and we hope you’ll consider giving us another opportunity to provide you with a much better experience.
5.0分
其他
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The staff was very friendly. Nice spacious room. Bathroom was a good size nice hit shower. Pool and hot tub were nice. Breakfast is your typical hot and cold choices. Would stay here again
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酒店回复: Thank you for the wonderful review! We’re glad to hear you enjoyed our friendly staff, spacious room, and comfortable bathroom. It’s great to know you were able to relax in the pool and hot tub and that breakfast met your expectations. We truly appreciate your kind words and are happy to hear you’d stay with us again. We look forward to welcoming you back!
4.0分
其他
The staff was friendly. The room was clean with comfortable bedding.
The breakfast options were more extensive than we thought would be offered.
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酒店回复: Thank you for sharing your feedback! We’re glad to hear our staff made you feel welcome and that you enjoyed the clean room, comfortable bedding, and breakfast offerings. We appreciate you staying with us and hope to see you again soon.
5.0分
其他
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Comfortable stay
No bugs, my biggest concern with hotels. The carpet next to the walls and especially in the corners was dirty in our room but everything else was clean. The bed was comfortable enough to sleep through the night. The pool was warm and the entire pool area was clean. Breakfast was standard fare. Staff was friendly. We were in the very last room of the hall so the hot water took quite awhile to start, not unexpected for location. The area was quiet with several stores and restaurants close. We didn't see other guests until the morning, but we didn't hear anything throughout the night.
5.0分
情侣出游
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We were traveling through on our way home. We take the same route many times and always enjoy our stay at Country Inn and Suites in DesMoines.
The staff is always welcoming, the rooms are squeaky clean, the beds are very comfortable and the breakfast is always delicious.
4.0分
其他
We enjoyed a great breakfast, and available early in the morning as we needed to get on the road. Our room was quiet and comfortable.
5.0分
其他
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Quick trip
Checked in super late but staff was amazing. Stayed here a month prior when the hotel was full and it was nice then and even better when not fully booked. Was just a quick girls trip and needed somewhere close to the Horizon Event Center in Clive.
强烈推荐。很棒的酒店。
酒店内外都很完美。游泳池、烧烤区。简直太棒了。感谢你们带给我们的美好时光。
Breakfast was good. Hotel is dated but clean and staff was friendly. However they tried to charge me $6 for a water I didn’t touch.
“The hotel staff are incredibly friendly and efficient.” “The room amenities were nicely done, spacious, and rooms were very comfortable.” “The sleep quality was excellent, and the mattresses felt like sleeping at home.” “The restaurant's food was tasty and freshly made, and on the whole, I was impressed of the hotel.
Staff was friendly, we found ants and maintenance came in and found old fork stuck behind desk. They did get us to a new room but it seemed it was old room.
The staff was very friendly. Nice spacious room. Bathroom was a good size nice hit shower. Pool and hot tub were nice. Breakfast is your typical hot and cold choices. Would stay here again
The staff was friendly. The room was clean with comfortable bedding.
The breakfast options were more extensive than we thought would be offered.
Comfortable stay
No bugs, my biggest concern with hotels. The carpet next to the walls and especially in the corners was dirty in our room but everything else was clean. The bed was comfortable enough to sleep through the night. The pool was warm and the entire pool area was clean. Breakfast was standard fare. Staff was friendly. We were in the very last room of the hall so the hot water took quite awhile to start, not unexpected for location. The area was quiet with several stores and restaurants close. We didn't see other guests until the morning, but we didn't hear anything throughout the night.
We were traveling through on our way home. We take the same route many times and always enjoy our stay at Country Inn and Suites in DesMoines.
The staff is always welcoming, the rooms are squeaky clean, the beds are very comfortable and the breakfast is always delicious.
We enjoyed a great breakfast, and available early in the morning as we needed to get on the road. Our room was quiet and comfortable.
Quick trip
Checked in super late but staff was amazing. Stayed here a month prior when the hotel was full and it was nice then and even better when not fully booked. Was just a quick girls trip and needed somewhere close to the Horizon Event Center in Clive.