great service. The cookies when we walked in was a great touch. The receptionist that we met were great. The breakfast was great. We will come back.
酒店回复: Thank you for sharing your experience with us!!
3.0分
家庭亲子
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In general it was ok. I did not like the beds: low and hard. There was whole on the wall by the floor that was poorly cover with something like cement.
The room was clean and the bathroom was great with a roll in shower.
We stayed for one night with family and pets. The staff were polite and very helpful.
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酒店回复: Dear Ina,Thank you for taking the time to share your experience with us. All feedback is very important to us, as it gives the direction for an improvement, when needed.We hope to see you again in the future!Happy Holidays!
5.0分
家庭亲子
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Arvette was the best! So friendly and kind to all the guests. She is a saint and deserves a raise! She is hands down the best front desk i have ever interacted with made you feel like you were at home and welcomed!
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酒店回复: Shelby, thank you for your awesome feedback about Arvette!I can assure you, your comments will be shared with the upper management!
4.0分
其他
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Stayed on a road trip coming back from Florida. The staff were very friendly. The location was convenient, right off of Route 95. The room was clean and had a nice couch and chair. The free breakfast was decent. I would recommend for a stay when traveling on 95.
4.0分
其他
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Room was clean, very spacious, junior king suite, large TV, full size refrigerator, decor cozy and attractive. Very friendly and helpful staff. However, Bathroom was very small, toilet too low. Also though mattress had been premium one before, it was uneven now, and caused discomfort. Should be rotated. Breakfast was as good as others said with hot options, (scrambled eggs, sometimes boiled, waffles, pancakes, bacon/sausage/or biscuits & gravy, fruit, oatmeal, cereal, yogurt.
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酒店回复: Deborah, thank you for taking the time to share your experience with us.I am saddened to hear about the mattress in your room not being comfortable. It will be immediately replaced. I would recommend reserving an accessible room for a higher toilet in the future. Our standard room toilets are on the lower side of the standard height.Again, thank you for your feedback and we hope to welcome you again soon!Happy Holidays!
3.0分
其他
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The door to the room itself wasn't wide enough for my husband's wheelchair, which made it difficult to get in and out. The room itself was ok. The pillows aren't the best but it was adequate. We probably wouldn't stay there again in the future.
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酒店回复: Dear Amber,Thank you for taking the time to share your experience with us. Your feedback is very important to us, as we aim to offer only the best comfort to our guests.We hope to get another chance to exceed your expectations.
1.0分
家庭亲子
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From the moment we arrived we noticed the facilities were dirty. Our room looks ok until we look at the bed blanket and had an old blood stain and other stains that look like makeup. In the morning the smells of Pot/Marijuana and cigarettes weak us up. Elevators were dirty and one of them out of order. We would never be returning again. Awful experience.
3.0分
其他
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The room we stayed in was big but the rom had alotnof issues. The shower head was broke the carpet was dirty. I definitely had better stays at the one on Warrenton Road. Will be going to that location next time we come back to Va.
5.0分
情侣出游
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The room was spotless and check in and check out was smooth. The door had some issues on our last day and took a bit to un-jam in order to close, but locked well overnight and we always felt safe even on the first floor. All of the furniture was dinged up but housekeeping was perfect. Everyone we met on the staff were pleasant, and we had a nice stay.
4.0分
其他
My wife has to eat Gluten Free. Bacon and Oatmeal was a very welcomed sight. The scrambled eggs were pretty good too
great service. The cookies when we walked in was a great touch. The receptionist that we met were great. The breakfast was great. We will come back.
In general it was ok. I did not like the beds: low and hard. There was whole on the wall by the floor that was poorly cover with something like cement.
The room was clean and the bathroom was great with a roll in shower.
We stayed for one night with family and pets. The staff were polite and very helpful.
Arvette was the best! So friendly and kind to all the guests. She is a saint and deserves a raise! She is hands down the best front desk i have ever interacted with made you feel like you were at home and welcomed!
Stayed on a road trip coming back from Florida. The staff were very friendly. The location was convenient, right off of Route 95. The room was clean and had a nice couch and chair. The free breakfast was decent. I would recommend for a stay when traveling on 95.
Room was clean, very spacious, junior king suite, large TV, full size refrigerator, decor cozy and attractive. Very friendly and helpful staff. However, Bathroom was very small, toilet too low. Also though mattress had been premium one before, it was uneven now, and caused discomfort. Should be rotated. Breakfast was as good as others said with hot options, (scrambled eggs, sometimes boiled, waffles, pancakes, bacon/sausage/or biscuits & gravy, fruit, oatmeal, cereal, yogurt.
The door to the room itself wasn't wide enough for my husband's wheelchair, which made it difficult to get in and out. The room itself was ok. The pillows aren't the best but it was adequate. We probably wouldn't stay there again in the future.
From the moment we arrived we noticed the facilities were dirty. Our room looks ok until we look at the bed blanket and had an old blood stain and other stains that look like makeup. In the morning the smells of Pot/Marijuana and cigarettes weak us up. Elevators were dirty and one of them out of order. We would never be returning again. Awful experience.
The room we stayed in was big but the rom had alotnof issues. The shower head was broke the carpet was dirty. I definitely had better stays at the one on Warrenton Road. Will be going to that location next time we come back to Va.
The room was spotless and check in and check out was smooth. The door had some issues on our last day and took a bit to un-jam in order to close, but locked well overnight and we always felt safe even on the first floor. All of the furniture was dinged up but housekeeping was perfect. Everyone we met on the staff were pleasant, and we had a nice stay.
My wife has to eat Gluten Free. Bacon and Oatmeal was a very welcomed sight. The scrambled eggs were pretty good too