I was unable to check in, but I got a receipt that I was still charged for the stay. Can you confurm the charge?
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酒店回复: your reservation was for the next day, you walked in August 7 and August 8 was your original check-in date so it was considered a NO SHOW
1.0分
商务出差
This building was literally falling apart in the hall to the room. The room was pretty clean.
2.0分
情侣出游
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Property kinda sketchy. No lock on the outside door to the hotel. So anyone could walk in to the building. Outside screens ripped, and bent, i think people lived there also. Paid by the week/month. Wasnt noisy, but just gave off a weird vibe. Out skirts of town.
1.0分
其他
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Overall stay was ok, a 50$ deposit was taken and never returned. When I inquired about it 4 days later they said they didn't take a deposit and directed me to a 1800 number for billing. Not trustworthy.
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酒店回复: We thank you for staying with us. Our records indicate you $50 deposit was refunded after check out. once it is released from us it takes 5-10 business days for it to show on your account and depending which bank branch you have your account with. We do not have a 1-800 number for any refunds or a billing department. Thank You!
2.0分
其他
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Ok but not great
Outdated but clean . While safe it is in bad shape on the outside side the room was quite adequate and lean. Probably would not stay here again given other nicer hotels close t.
4.0分
其他
Wasn't comfortable with the main door on the west end being unlocked.
酒店回复: But nothing happened? have great day.
5.0分
商务出差
Clean room. Somewhat worn out bathroom but clean.
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酒店回复: We appreciate your review and thank you for choosing Econo Lodge as your choice of stay.
1.0分
其他
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They need to close this location
This place should be closed. We clearly were not getting our kicks on Route 66 at this place. We were traveling through as a family and if I could have afforded to walk away from my reservation I would have. I know it is Econo Lodge but it is in bad shape and does not represent what I've seen in other Econo Lodge's. Staff was rude at check in. Some type of liquid was dripping from the ceiling in the lower hallway in multiple places. Exterior doors never lock so seems like a safety issue on a major highway. Glue down LVP flooring was bubbled up and coming off the floor in the bathroom. The continental breakfast is a joke. Only one positive, the beds were comfortable.
酒店回复: we thank you for staying with us. STAY HOME NEXT TIME!!
3.0分
商务出差
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Checked in at 2:50, the desk clerk made a negative comment as soon as I walked in " oh I guess people is can't read, he had a paper sign taped to the window that was above my eye level so I didn't see it. Whatever, the hotel is really run down, the roof was leaking in so many places, water puddles throughout the hallway. They tried to do a remodel in the rooms and the floor looks like a 4 year old did it. Breakfast selection was pathetic, but no bed bugs 🐛.
床舒服就够了！
午餐不合适
I was unable to check in, but I got a receipt that I was still charged for the stay. Can you confurm the charge?
This building was literally falling apart in the hall to the room. The room was pretty clean.
Property kinda sketchy. No lock on the outside door to the hotel. So anyone could walk in to the building. Outside screens ripped, and bent, i think people lived there also. Paid by the week/month. Wasnt noisy, but just gave off a weird vibe. Out skirts of town.
Overall stay was ok, a 50$ deposit was taken and never returned. When I inquired about it 4 days later they said they didn't take a deposit and directed me to a 1800 number for billing. Not trustworthy.
Ok but not great
Outdated but clean . While safe it is in bad shape on the outside side the room was quite adequate and lean. Probably would not stay here again given other nicer hotels close t.
Wasn't comfortable with the main door on the west end being unlocked.
Clean room. Somewhat worn out bathroom but clean.
They need to close this location
This place should be closed. We clearly were not getting our kicks on Route 66 at this place. We were traveling through as a family and if I could have afforded to walk away from my reservation I would have. I know it is Econo Lodge but it is in bad shape and does not represent what I've seen in other Econo Lodge's. Staff was rude at check in. Some type of liquid was dripping from the ceiling in the lower hallway in multiple places. Exterior doors never lock so seems like a safety issue on a major highway. Glue down LVP flooring was bubbled up and coming off the floor in the bathroom. The continental breakfast is a joke. Only one positive, the beds were comfortable.
Checked in at 2:50, the desk clerk made a negative comment as soon as I walked in " oh I guess people is can't read, he had a paper sign taped to the window that was above my eye level so I didn't see it. Whatever, the hotel is really run down, the roof was leaking in so many places, water puddles throughout the hallway. They tried to do a remodel in the rooms and the floor looks like a 4 year old did it. Breakfast selection was pathetic, but no bed bugs 🐛.