酒店回复: Hello Jeffrey, Thank you for sharing your feedback about your recent stay. We take all guest comments seriously and appreciate you bringing these issues to our attention. Your comfort is important to us, and we will share your observations with our management team for review. We hope you were still able to enjoy the remainder of your trip despite these circumstances. Thank you for your understanding and for choosing to stay with us.
酒店回复: Hello Mary,Thank you for sharing your experience. We're glad to hear you enjoyed the cleanliness and renovations of the hotel. It's concerning to learn about the issues with your credit card. We recommend reporting this matter to your bank or card provider for further assistance, as they can help you address any unauthorized transactions and ensure your information is secure.
5.0分
其他
原文
翻译提供方：Google
我真的很喜欢这家酒店🏨
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酒店回复: Hello Martin, Nos alegra saber que disfrutaste de tu estancia en nuestro hotel. Apreciamos tus comentarios y nos esforzamos por brindar un servicio de calidad. Esperamos tener la oportunidad de recibirte nuevamente en el futuro para que sigas disfrutando de nuestras instalaciones y servicios. ¡Gracias por elegirnos!
5.0分
其他
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Room was bright and airy, with a large desk and reclining chair. And SOFT tissues! Breakfast was good too. Teri at the front desk was very friendly, helpful, and professional. Will be staying here again soon!
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酒店回复: Hello Michael and Mary-Colin,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the brightness of your room, the amenities, and our breakfast offerings. It's wonderful to know Teri provided you with exceptional service; she truly embodies our commitment to guest satisfaction. We look forward to welcoming you back on your next visit!
1.0分
其他
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We left after ten minutes. The halls smelled terrible and were filthy. The elevator smelled of cigarette smoke and was filthy. The smell in the room was unbearable. I have been in pig sties that smelled better than this place.
What a rip off. ******* gave the hotel a high rating, which is ridiculous. Maybe if it was in Afghanistan, but this the US! I am furious. Never trust ******* again.
I remember when La Quinta was a decent brand. This place was a disgrace.
Shame on me for relying on ******* for accurate reviews. Never do that again.
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酒店回复: Hello Robert,Thank you for sharing your feedback. We're sorry to hear that your experience at our hotel did not meet your expectations. We strive to maintain high standards of cleanliness and comfort, so your comments will be shared with the appropriate team for evaluation. It's important to us that our guests have a pleasant stay, and we appreciate your insights as they help us improve our services. We hope you find accommodations that better suit your preferences in the future.
3.0分
其他
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Not so nice.
Our room had a musty or moldy odor. Disappointing, as our last visit was very nice. Have to wonder if the policy encouraging pet stays was a factor
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酒店回复: Hello Craig,Thank you for sharing your feedback. We understand that cleanliness and comfort are paramount, and we will certainly take your comments into consideration for future improvements. Our pet policy aims to create a welcoming environment for all guests, and we appreciate your perspective on this matter. Your experience is valuable to us, and we hope to provide you with a more positive stay in the future.
态度很差，续住还要换其他房间
房间蛮大，离罗利机场还算近吧！卫生可！不错！
酒店干净舒适，房间也很舒适。但早餐选择与酒店其他方面的体验相比，略显逊色。
还不错，但需要细心呵护
酒店本身总体来说还不错，但清洁和保养方面确实需要认真关注。浴缸很脏，家具看起来破旧不堪，而且有异味，房门缝隙很大，感觉不太安全。如果清洁和保养得当，这次入住体验会更好。
房间里弥漫着霉味和污水味。我们到得很晚，所以不想换房间，只想马上睡觉。房间里还有千足虫，浴缸排水管里还有一只青蛙。
酒店没什么问题。干净整洁，最近刚翻新过。不过，我在小吃区买了东西，不久后我的信用卡信息就被盗了，之后又刷了六次。
我真的很喜欢这家酒店🏨
Room was bright and airy, with a large desk and reclining chair. And SOFT tissues! Breakfast was good too. Teri at the front desk was very friendly, helpful, and professional. Will be staying here again soon!
We left after ten minutes. The halls smelled terrible and were filthy. The elevator smelled of cigarette smoke and was filthy. The smell in the room was unbearable. I have been in pig sties that smelled better than this place.
What a rip off. ******* gave the hotel a high rating, which is ridiculous. Maybe if it was in Afghanistan, but this the US! I am furious. Never trust ******* again.
I remember when La Quinta was a decent brand. This place was a disgrace.
Shame on me for relying on ******* for accurate reviews. Never do that again.
Not so nice.
Our room had a musty or moldy odor. Disappointing, as our last visit was very nice. Have to wonder if the policy encouraging pet stays was a factor