酒店回复: Thank you for taking the time to leave us a rating on your recent stay. It looks like we didnt meet your expectations. We hope that you would stay with us again so we can show you we can do better.
3.0分
家庭亲子
原文
翻译提供方：Google
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酒店回复: Thank you for taking the time to leave us a rating on your recent stay. Looks like we did not meet your expectations totally. We hope that when in the area you stay with us again so we can show you we can do better.
2.0分
其他
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Bed was far too firm. Like sleeping on a granite slab.
Tv only has 8 channels
One usable chair in the room.
Have stayed here multiple times in the past. Will not noon t his hotel again
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酒店回复: Thank you for letting us know about your stay. We are saddened to hear that you were uncomfortable with the beds. We offer more channels then 8 our front desk would have been happy to show you..We hope you give us another chance to show you we can do better.
1.0分
其他
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Wasn’t the bed size we booked. The tv didn’t not work the entire stay. The desk help was absolutely no help. The AC unit didn’t work initially. The elevators were filthy. It was largely a complete waste of my key cash. Disappointed to say the least….
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酒店回复: Thank you for letting us know about your stay. I want to apologize for the inconvenience. I will look into this matter to prevent future issue
4.0分
其他
Courteous front desk manager. She let us have a late check out because of an afternoon wedding.
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酒店回复: Thank you for letting us know about your stay . We are pleased to hear it was a good experience. I was happy to extend your time. I hope you visit us again soon.
2.0分
其他
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The beds were not comfortable, and the pillows were super small in size and hard. We had air on 60 degrees and we were sweating and not evening using covers. Miserable stay and will never go back.
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酒店回复: thank you for taking the time to let us know about your stay. I see it was a good one. we value your business. We do apologize for the inconvenience this is not how we want our guest to feel. The front desk if known could have moved rooms for you. Again we are sorry.. Please allow us to show that we can do better.
1.0分
其他
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The pool was to much chlorine you couldnt see the bottom of the pool. Smelled like feet the whole hotel. Hot tub wasnt hot. Water was green on the Hot Tub spot. We will not be staying again
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酒店回复: Thank you for letting us know about your stay..we value you as a customer and hope to see you again . i will address the pool issue and see that it is taken care of.
4.0分
其他
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Good
Great, except I went to the fitness center and my key would not open door. Front desk clerk could not get it open either. Breakfast did not start til 7, and was not very good.
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酒店回复: Thank you for letting us know about your stay..we value you as a customer and hope to see you again.
2.0分
其他
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front desk often abandoned; either could not locate them or they were out smoking cigarettes. one person seemed kinda sheisty and nervous like high on something.
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酒店回复: Thank you for letting us know about your stay..we value you as a customer and hope to see you again.
5.0分
其他
It was very clean. Only complaint was the usb beside the bed was broken.
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酒店回复: thank you for taking the time to let us know about your stay. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again.
好的
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Bed was far too firm. Like sleeping on a granite slab.
Tv only has 8 channels
One usable chair in the room.
Have stayed here multiple times in the past. Will not noon t his hotel again
Wasn’t the bed size we booked. The tv didn’t not work the entire stay. The desk help was absolutely no help. The AC unit didn’t work initially. The elevators were filthy. It was largely a complete waste of my key cash. Disappointed to say the least….
Courteous front desk manager. She let us have a late check out because of an afternoon wedding.
The beds were not comfortable, and the pillows were super small in size and hard. We had air on 60 degrees and we were sweating and not evening using covers. Miserable stay and will never go back.
The pool was to much chlorine you couldnt see the bottom of the pool. Smelled like feet the whole hotel. Hot tub wasnt hot. Water was green on the Hot Tub spot. We will not be staying again
Good
Great, except I went to the fitness center and my key would not open door. Front desk clerk could not get it open either. Breakfast did not start til 7, and was not very good.
front desk often abandoned; either could not locate them or they were out smoking cigarettes. one person seemed kinda sheisty and nervous like high on something.
It was very clean. Only complaint was the usb beside the bed was broken.