酒店回复: Hi Victor,We sincerely apologize for any disturbance you experienced during your stay. Our team strives to maintain a tranquil environment for all guests, and we regret falling short of your expectations in this regard. We'll address the noise concerns with our staff to ensure a quieter atmosphere for future guests. Your feedback is invaluable to us as we continually work to enhance the overall experience for all who choose to stay with us.
5.0分
其他
原文
翻译提供方：Google
服务很好，房间干净新，服务态度好
4.0分
情侣出游
原文
翻译提供方：Google
没有意见
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酒店回复: Hi Beanira! Thank you for your feedback and for the positive 4 out of 5 rating! We're pleased to hear that you had an enjoyable stay overall. Your comments are valuable as we continually strive to enhance our services. We look forward to welcoming you back and making your next visit even better.
1.0分
情侣出游
Dirty stained linens. Dirty floors not cleaned well. Staff is very much what do you need why are you bothering me go away type. Definitely not worth the money!
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酒店回复: Hello Sean, Thank you for sharing your experience. We take feedback seriously and it's important for us to understand our guests' perspectives. While we strive for excellent service and cleanliness, we appreciate your input as it helps us improve. Your comments regarding the staff's demeanor and the condition of the room will be addressed with the appropriate teams. We hope to provide a more positive experience for future guests.
1.0分
其他
Would not stay here again even if it was free
Bedding had holes and stains. Roaches in the bathroom. Entire 3rd floor smelled terrible
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酒店回复: Hello Marty,Thank you for sharing your critique with us. We take cleanliness and comfort very seriously, and it’s concerning to hear about the issues you encountered during your stay. Your comments will be addressed with the appropriate teams to ensure our standards are upheld. We appreciate your input as it helps us to improve our services and facilities for future guests.
和往常一样，住得很棒。我们一直都来这里。强烈推荐。
我预订了这家位于查尔斯湖I210-5号出口的Americas Best Value Inn & Suites。但实际上，这家酒店根本没有套房的样子。它更像是一家汽车旅馆。有几个因素让我们住得非常不开心，将来可能也不会再选择这里了。下面我将解释为什么我会给这家酒店/汽车旅馆如此低的评价：
（a）首先，这家酒店属于“廉价”档次。提供的毛巾数量非常有限，而且没有地巾。房间里以及整个酒店区域的照明都非常刺眼。到处都是刺眼的荧光白昼光，太亮了。房间的天花板上也是这种灯，亮得无法调节。这样，如果一个人想睡觉，另一个人想开灯，就会很困难。房间里缺少一些酒店基本设施，比如没有咖啡机。提供的洗发水/肥皂也只是一人份的试用装。
“早餐”区简直是个笑话。唯一提供的只有咖啡，而且味道很差。然而，携程旅行的预订选项里却有含早餐和不含早餐的选择，我预订的是含早餐的。但实际上什么都没有提供。我问了前台，他说他们不提供早餐，只有咖啡。
优点是，他们提供了一个大尺寸的冰箱，而且“早餐”区有微波炉。
虽然这家酒店看起来像是新建的，但它只是一家基本的汽车旅馆，酒店房间里缺少基本的必需品。总的来说，我不会再住在这里了。
这地方太普通了。电视和插座都用不了。因为它很便宜，所以我就没费事去抱怨。这附近我没看到什么犯罪，它作为临时过夜的地方也算完成了它的使命。但也就仅此而已了！
我们被禁止再次入住，因为我们晚了几分钟退房，当时正忙着给孩子们收拾。我们在这里住了两三个星期。这里有卧底警察活动，前台人员非常粗鲁。
我一直很享受在这里的住宿。地理位置优越，靠近商店和餐饮场所，也靠近******区
你可以听到隔壁房间和走廊里的一切声音。清洁人员一大早就非常吵闹。
服务很好，房间干净新，服务态度好
没有意见
Dirty stained linens. Dirty floors not cleaned well. Staff is very much what do you need why are you bothering me go away type. Definitely not worth the money!
Would not stay here again even if it was free
Bedding had holes and stains. Roaches in the bathroom. Entire 3rd floor smelled terrible