酒店回复: Dear Richard,We sincerely apologize for the issues you encountered during your stay. We regret that your room wasn’t ready on time, and we understand how frustrating that must have been. Please know that we are addressing the cleanliness and maintenance concerns you raised. We value your feedback.Sincerely,Hotel Manager
酒店回复: Dear Harold,We apologize for the inconvenience caused by the smoke smell in your room. Our team takes such issues seriously and will address this immediately to ensure future guests enjoy a fresh environment. Thank you for bringing this to our attention. We hope you'll consider staying with us again, and we’ll strive to provide a better experience next time.Sincerely,Hotel Manager
3.0分
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环境很好，工作人员也很友好，所以我可以安心地住在那里。
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酒店回复: Dear Guest,Thank you for your kind words. We are happy to know you enjoyed the welcoming environment and felt at ease during your stay. It means a lot to hear our staff helped make your visit comfortable. We look forward to welcoming you again on your next trip.Sincerely,Hotel Manager
4.0分
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翻译提供方：Google
办理入住时前台反应很慢。
花了大约30分钟
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during the check-in process due to delays at the front desk. Your comments will be shared with our team to ensure that we improve our efficiency and provide a smoother check-in experience for our guests in the future. We appreciate your review and hope to have the opportunity to welcome you back for a more seamless stay.Sincerely, Hotel Manager
除了入住手续太多，其他还好
房间比较小,床褥太软,浴室水压非常低,房间卫生一般般,早餐选择很少十分一般,前台员工十分有礼貌超级非常赞.
廉价旅馆！！
中午入住，真是累。房间直到下午5:15才准备好。房间很破旧。有照片，请问我可以发到哪里？很脏。地毯很脏。我是说很脏。没有电梯。空调根本凉不下来。Juquzzi 也坏了。这可能是一家廉价旅馆。我住过的最差的酒店。求一个电话号码。
毕业周末安装新地毯，我住在房间里的四天里，有两天都闻到胶水味，头疼得厉害。窗户开着，关上的时候玻璃从窗框里掉了出来。工作人员关上窗户后，我不敢再打开，怕被玻璃割伤。
我们的房间在三楼，没有电梯。这家酒店的老板应该感到羞耻，一个74岁的老人竟然还要爬两层楼梯才能住进一间普通的房间。
太糟糕了，所有东西都布满了灰尘，而且潮湿，墙上还有霉菌。
我们最终住进了一间无烟房间，但很明显在我们之前有人在房间里吸烟，而且烟味仍然很浓。
环境很好，工作人员也很友好，所以我可以安心地住在那里。
办理入住时前台反应很慢。
花了大约30分钟
非常好