酒店回复: Thank you for providing your feedback from your recent stay with us from August 8-11, 2025. We sincerely apologize that your experience was so negative and fell far short of our standards.We are deeply concerned to hear about the extremely strong smell of mold and must and the damp carpet in your room. This is completely unacceptable and is being addressed immediately by our maintenance and housekeeping teams. We also regret that our breakfast offerings were so limited, our internet service did not work in your room, and that you experienced issues with unattended children in the pool area.Please know we take all of your comments seriously. Your feedback is vital in helping us identify and correct these critical failures. We are actively working to investigate these issues to prevent them from happening again. We truly regret that we failed to provide you with a comfortable and satisfactory stay.
5.0分
其他
原文
翻译提供方:Google
非常好的酒店
非常好的酒店。泳池很舒服。热情的接待。舒适的床上用品。酒店干净整洁,维护良好。没什么可抱怨的。
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酒店回复: We're thrilled to hear you had such a positive experience at our hotel! It sounds like you particularly enjoyed the pool, the warm welcome, the comfortable bedding, and the overall cleanliness and maintenance of the property.It means a lot to us that you have "nothing to complain about" and we're so glad we could provide you with such a good stay. We hope to welcome you back again soon!
酒店回复: Thanks for the positive feedback. We appreciate it
4.0分
情侣出游
原文
翻译提供方:Google
位置便利,步行即可到达餐厅。早餐选择丰富。房间非常吵。房间不错,但地毯有点旧。房间很大
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酒店回复: Thanks for the positive feedback. We are glad to hear that you had a wonderful stay. We shall hope to see you soon.
5.0分
情侣出游
原文
翻译提供方:Google
非常干净,气味很棒。唯一的抱怨是床有点太硬,但我肯定会再次入住。
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酒店回复: Thank you for noticing our cleaning efforts! I am glad to know you enjoyed your stay.
5.0分
其他
原文
翻译提供方:Google
设施不错(尤其是游泳池和热水浴缸),位置便利。
酒店回复: Thank you for the compliments on our pool and hot tub!
5.0分
其他
原文
翻译提供方:Google
非常干净舒适
大楼和我们的房间都很干净舒适。
酒店回复: Thank you for the compliments on our accommodations!
4.0分
其他
原文
翻译提供方:Google
总体来说,体验很棒。不过泳池底部有很多污垢
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酒店回复: Thank you for sharing your feedback regarding your recent stay. We're pleased to hear that you had an overall great experience at our hotel.We sincerely apologize for the issue you encountered with dirt at the bottom of the pool. Maintaining a clean and enjoyable pool environment for our guests is a top priority, and we are disappointed to hear that we fell short during your visit.We have shared your feedback with our housekeeping and pool maintenance teams to ensure that they are aware of this issue and take immediate steps to reinforce our cleaning procedures and maintain the pool to the highest standards.We appreciate you bringing this to our attention, as it helps us identify areas where we can improve. We hope that this issue did not significantly detract from your overall stay, and we would be delighted to welcome you back to Americinn GB East in the future and provide you with an even better experience.
帮别人订的,说房子还不错。
我们发现有臭虫… 经理说他们检查过了,但没发现任何东西。
我给低分的主要原因是一进房间就闻到一股浓重的霉味。霉味和霉斑混合在一起,而且整块地毯都湿透了。我不确定他们是不是只用了蒸汽,没烘干?房间里的气味实在太重,让人难以忍受,不过幸运的是,我们大部分时间都不在房间里。早餐根本不存在,只有几块面包、麦片和一些酸奶。泳池很好玩,但几个没人看管的孩子偷走了我们的浴巾和一些东西(没有贵重物品)。我们没有看电视,不过顺便说一下,电视不能上网。房间里的网络也坏了。不会再住了。
非常好的酒店
非常好的酒店。泳池很舒服。热情的接待。舒适的床上用品。酒店干净整洁,维护良好。没什么可抱怨的。
在这里住了一晚,主要是为了让孩子们玩游泳池。游泳池很大。酒店有点老旧(公共区域的家具套是亚马逊那种),但很安静。免费早餐还不错。
位置便利,步行即可到达餐厅。早餐选择丰富。房间非常吵。房间不错,但地毯有点旧。房间很大
非常干净,气味很棒。唯一的抱怨是床有点太硬,但我肯定会再次入住。
设施不错(尤其是游泳池和热水浴缸),位置便利。
非常干净舒适
大楼和我们的房间都很干净舒适。
总体来说,体验很棒。不过泳池底部有很多污垢