酒店回复: Dear Charles,Thank you for sharing your feedback. We apologize that your room did not meet your expectations. Your comments regarding the bathroom paint and worn items, like the ironing board cover, have been shared with our maintenance and housekeeping teams to address these issues. We appreciate your input, which helps us improve the quality of our rooms for future guests.Sincerely,Management Team
3.0分
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There were some discrepancies upon check-in regarding online preregistration, that was annoying, but the staff member was kind and diligently worked on it till it was right.
The pool didn’t look badly from the window, but when we went to get in it, it was disgusting. Their filter wasn’t working or they haven’t treated the pool appropriately.
Breakfast consisted of : toast, bagel, eggs, sausage, biscuits, waffles, yogurt, oranges, and two cereals. Dining area looked clean. Room was clean. Bed was ok. One of the lamps had an issue. Overall, it was fine. Would stay again if price was right.
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酒店回复: Dear Meghan,Thank you for sharing your feedback. We’re glad to hear that our staff was kind and diligent in resolving the check-in issue and that you found your room and the dining area clean. We apologize for the condition of the pool and the issue with the lamp, and your comments have been shared with our maintenance and housekeeping teams to address these concerns.Best Regards,Management Team
4.0分
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The front desk clerks were friendly. We were accommodated with a room downstairs as needed. It's nice enough but an older hotel. Rooms are accessible on the inside. It's located right off the freeway of I 40. Plenty to do in the area. Indoor pool looked nice but they closed before we arrived. The beds are set very high.
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酒店回复: Dear Mary,Thank you for your feedback! We’re glad to hear our front desk staff made a positive impression and that we were able to accommodate your room needs. We appreciate your comments about our location, indoor pool, and room accessibility, and we will take note of your observations regarding the beds. We hope to welcome you back for another enjoyable stay in the future.Best Regards,Management Team
工作人员很热情，办理入住时，那位小姐语速很快，我丈夫跟不上，但我能听懂。我到达时非常疲惫，因为开了15个小时的车才到这里。我丈夫上下楼梯很吃力，订房间时我忘了这一点，所以这是我的错。我们之前住过这家酒店两次，这次比上次干净多了。客房服务也做得更好了。早餐选择不算丰富，但也还可以……我记得有华夫饼、吐司、贝果、松饼、麦片、鸡蛋、香肠饼、酸奶和橙子。
对这家贝蒙特酒店非常失望。
我们之前住过其他贝蒙特酒店，体验都很好，但这家却截然不同。看起来他们似乎在努力翻新，但还有很长的路要走。早餐是个问题，菜单上写着供应时间是早上6点到9点，但后面又写着8点以后不再补充，而且字很小。我们8点半到的时候，什么都没有了，他们几乎把所有东西都撤走了，包括华夫饼面糊。那个态度很差的男服务员说还有几个小鸡蛋，说8点就全部撤走了。如果早餐供应时间是6点到9点，那应该不会有事，不补充和全部撤走是两码事。我们以后再也不会住贝蒙特酒店了。这家酒店更像是个承包商旅馆。
非常糟糕，千万别去！
员工态度极其恶劣。泳池水冰冷刺骨，氯气浓度也过高。一位女士坐在泳池外的沙发上看着这一切，让人感觉非常不舒服，而且非常无礼。我们去那里是为了举办生日派对，其中一个孩子只是来玩了一下午，并没有过夜。结果我的朋友不得不额外支付120美元，才能让另一个我们都没过夜的孩子游泳。这简直太荒谬了。
房间噪音大得令人难以忍受，隔着墙都能听到。房间里还有很多虫子。退房时，他们竟然说找不到电视遥控器，还想扣留我们100美元的现金押金，这让我非常恼火。我和前台一起进了房间，发现遥控器藏在床头的枕头底下。总之，我们这辈子都不会再选择这家酒店了。
酒店很干净，但营业时间很奇怪，服务态度也很差。
房间干净整洁。早餐不错，但前提是去得早。虽然标明的供应时间是6点到9点，但他们说8点就停止供应了，也就是说7点半左右就停止供应了。7点45分我要求续鸡蛋的时候，竟然被他们吼了。健身中心8点才开放，泳池也关得很早。
平庸
避免
房间除了床还算舒服之外，浴室和水龙头都很平庸。如果你想要肥皂，那它太小了，我很庆幸自己带了肥皂。
隔音效果不好；我们在外面等人。
早餐什么都没剩。接待员也相当冷漠。投诉就交给你了。
床单很脏，床垫很硬，第二天我们在东西上发现了臭虫，泳池水很咸，早餐还可以，就是饼干硬得根本嚼不动。
房间看起来无人照管。浴室墙上的油漆都起泡脱落了，像熨衣板套之类的东西都非常老旧破败。
There were some discrepancies upon check-in regarding online preregistration, that was annoying, but the staff member was kind and diligently worked on it till it was right.
The pool didn’t look badly from the window, but when we went to get in it, it was disgusting. Their filter wasn’t working or they haven’t treated the pool appropriately.
Breakfast consisted of : toast, bagel, eggs, sausage, biscuits, waffles, yogurt, oranges, and two cereals. Dining area looked clean. Room was clean. Bed was ok. One of the lamps had an issue. Overall, it was fine. Would stay again if price was right.
The front desk clerks were friendly. We were accommodated with a room downstairs as needed. It's nice enough but an older hotel. Rooms are accessible on the inside. It's located right off the freeway of I 40. Plenty to do in the area. Indoor pool looked nice but they closed before we arrived. The beds are set very high.