Breakfast was a great. The room had flies and ladybugs but the staff was excellent in correcting the situation
2.0分
其他
The rooms were nice but could not sleep from the noise. We could hear the water upstairs
4.0分
情侣出游
Staff was welcoming. Beautiful and quiet place. I had to clean the bathtub before using . No microwave in the rooms but got my food heated by staff .
5.0分
情侣出游
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We had an amazing first night stay. Unfortunately we had to leave early because of a family emergency. The staff was very friendly and understanding of our situation. They went above and beyond with great service. We will definitely make plans for another weekend stay
3.0分
情侣出游
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Stayed in a jessie james themed room, it was fun and unique. The bathroom was boring and out dated but the shower head was nice. There was hair stuck to the shower wall unsure of the cleanness of the rest of the room. The blankets and sheets were rough and stiff and the bed was hard. Did use the jacuzzi tub so far no infections seen so it must have been clean.
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酒店回复: We sincerely apologize for the concerns you encountered regarding the cleanliness of the bathroom and the comfort of the bedding. This does not reflect the standards we strive to uphold. Your comments have been shared with our housekeeping and maintenance teams to ensure that these issues are addressed promptly.We truly value your input, as it helps us improve both our guest experience and overall quality. We hope to have the opportunity to welcome you back and provide a more comfortable and enjoyable stay in the future.Thank you for sharing your feedback about your recent stay in our Jesse James-themed room. We’re pleased to hear that you enjoyed the fun and unique design, as well as the showerhead and in-room jacuzzi tub.Thank you.
3.0分
情侣出游
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The themed rooms was decorated nice. Our room didn’t have a microwave. There was hardly any water pressure in the shower. It was difficult to get in and out of the shower. On the outside, the front entrance was closed due to construction. The signage to find the temporary lobby was not descriptive. We arrived close to midnight and had to wonder around
In he dark to find the entrance. Our breakfast was good and hot. But the didn’t follow the order and prepared a dish with cheese when we didn’t make it to be made with cheese.
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酒店回复: Thank you for sharing your detailed feedback with us. We’re glad to hear you enjoyed the décor of your themed room and that breakfast was hot and fresh. At the same time, we sincerely apologize for the challenges you experienced, including the shower issues, missing amenities, construction detours, and breakfast order mix-up. This is not the experience we want our guests to have.Your comments have been shared with our housekeeping, maintenance, and dining teams so we can address these concerns right away. We also appreciate your note about signage during construction — this will help us improve clarity for future guests.We truly value your input and hope we’ll have the opportunity to welcome you back for a smoother and more enjoyable stay.Thank you!!
5.0分
情侣出游
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The themed room was awesome, very clean a nice change of pace from a regular hotel room . They have room service and different options that you can choose from to add to your room. Will be be back !
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re thrilled you enjoyed the themed room, cleanliness, and the unique options we offer to make your stay special. It’s great to hear you plan on coming back — we look forward to welcoming you again soon!
5.0分
情侣出游
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The staff is amazing. They showed us a few other rooms as well. They are getting ready to start a full renovation. We got to see the bridal suite and it was truly amazing. We loved our room, we will be going back again next year for our birthdays.
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酒店回复: Thank you so much for sharing your experience! We’re thrilled to hear that our team made your stay special and that you enjoyed exploring the different rooms, including the bridal suite. We’re delighted you loved your room and can’t wait to welcome you back next year to celebrate your birthdays.
新鲜早餐菜单
好的
Breakfast was a great. The room had flies and ladybugs but the staff was excellent in correcting the situation
The rooms were nice but could not sleep from the noise. We could hear the water upstairs
Staff was welcoming. Beautiful and quiet place. I had to clean the bathtub before using . No microwave in the rooms but got my food heated by staff .
We had an amazing first night stay. Unfortunately we had to leave early because of a family emergency. The staff was very friendly and understanding of our situation. They went above and beyond with great service. We will definitely make plans for another weekend stay
Stayed in a jessie james themed room, it was fun and unique. The bathroom was boring and out dated but the shower head was nice. There was hair stuck to the shower wall unsure of the cleanness of the rest of the room. The blankets and sheets were rough and stiff and the bed was hard. Did use the jacuzzi tub so far no infections seen so it must have been clean.
The themed rooms was decorated nice. Our room didn’t have a microwave. There was hardly any water pressure in the shower. It was difficult to get in and out of the shower. On the outside, the front entrance was closed due to construction. The signage to find the temporary lobby was not descriptive. We arrived close to midnight and had to wonder around
In he dark to find the entrance. Our breakfast was good and hot. But the didn’t follow the order and prepared a dish with cheese when we didn’t make it to be made with cheese.
The themed room was awesome, very clean a nice change of pace from a regular hotel room . They have room service and different options that you can choose from to add to your room. Will be be back !
The staff is amazing. They showed us a few other rooms as well. They are getting ready to start a full renovation. We got to see the bridal suite and it was truly amazing. We loved our room, we will be going back again next year for our birthdays.