酒店回复: Hello Brittney, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
4.0分
家庭亲子
原文
翻译提供方：Google
晚上有点吵，但我的音响机器可以解决这个问题。步行即可到达美食区和咖啡店。购物场所也不远！
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酒店回复: Hello jessica,We appreciate your feedback and are pleased to hear you found our location convenient for dining and shopping. Please feel free to reach out to us directly for any assistance with your future stays.
1.0分
其他
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This was the most horrible hotel I have ever stayed in. I am honestly not one to complain, but it was gross. We walked it smelled like an ash tray, there were actually ash trays on the night stand. I didn’t think smoking rooms were even a thing these days and saw nothing on my reservation that we had a smoking room. My son’s pillow on his bed had blood on it. We slept on top of the covers cuz we were scared to go under. I had paid for 2 nights, but we ended up not staying the 2nd night and just drove home because my family refused to stay another night in that room. Very disappointed.
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酒店回复: Hello Shantel, Thank you for sharing your feedback regarding your recent stay. We regret to hear that your experience did not meet your expectations, particularly concerning the cleanliness and condition of your room. We value your comments and appreciate you bringing these matters to our attention, as they are important for us to enhance our guest experience moving forward. Your concerns will be addressed internally with our team to ensure better standards in the future. Thank you again for your input.
1.0分
商务出差
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Rude staff, dirty, it smelled horrific and I got a weird yellow substance on my leg by just sitting on the bed. The place was disgusting. We couldn't even stay one night, it was to gross.
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酒店回复: Hello Justin,Thank you for sharing your feedback. We are disappointed to hear about your experience, as maintaining a clean and welcoming environment is very important to us. Your comments regarding staff interactions and room conditions will be addressed with the appropriate management team. We appreciate you bringing these concerns to our attention, as they help us improve for future guests.
3.0分
其他
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The staff was excellent. The room smelled from the old AC unit. It smelled and the staffed tried their best to treat it. There were a few drain flies and the bed was not comfortable. But the staff was very friendly!
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酒店回复: Hello Jennifer, Thank you for your feedback. We're glad to hear you found the staff excellent and friendly during your stay. We appreciate your comments regarding the room conditions, and we will take them into consideration as we continuously work on enhancing our guests' experience. Your insights are valuable to us, and we hope you will consider staying with us again in the future for an improved experience.
3.0分
其他
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It was close to the major road and cars driving noisy and no privacy open to a coffee chop you open your room and you see strangers in the drive through. On the block facing your room. . And there were flies all through the night don’t know where they were coming from.
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酒店回复: Hello Augustina, Thank you for sharing your feedback. We appreciate your comments regarding the location and the noise levels. Your experience with privacy and the presence of flies is noted, and we understand how that can impact your stay. We continuously strive to enhance our guests' experiences, and we hope future stays exceed your expectations when it comes to comfort and convenience. Your insights are valuable to us as we work on improvements.
3.0分
其他
Room clean, in poor condition, staff were exceptional
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酒店回复: Hello bob, Thank you for your feedback on your recent stay. We're glad to hear that you found our staff exceptional and that your room was clean. We appreciate your comments regarding the room's condition, as we continuously strive to enhance our guests' experiences. Your insights will be shared with our management team to inform future improvements. We value your opinion and hope you will consider staying with us again in the future.
1.0分
情侣出游
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If you’re looking at this hotel, you’re trying to do the calculus of whether the low price is worth what you expect will be a substandard hotel. I say that to clarify I had very reasonable expectations for what this hotel would be. But it’s way worse than you’re thinking, so I would advise you to find somewhere else.
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酒店回复: Hello Kevin,We appreciate your feedback and regret to hear that your stay did not meet your expectations. We take all guest comments seriously and will review your concerns internally. Our aim is to continuously improve our services to provide a pleasant experience for all guests.
2.0分
其他
The microwave plate was very dirty. Also, the phone in the room was missing some buttons and the AC was working on and off.
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酒店回复: Hello Orlanda,We're sorry to hear about your experience. Your feedback is valuable to us and we will address these issues with our team for improvement. Should you have any further concerns, please feel free to reach out to our management team directly.
还行吧。就只是个睡觉的地方。
蟑螂
我们非常沮丧。这是我们的周年纪念旅行，我们去看了鹰眼队的比赛。我们花了不少钱才住了两晚。
服务很棒，我承认。位置也很棒。但是这家酒店很糟糕。我知道这是一家汽车旅馆，所以我没有期待它有多豪华或漂亮。但它非常脏，很不舒服，你可以听到一切声音。我们看到了几只蟑螂，为了证明这一点，我们杀死了一只。床硬得像石头一样，只要有一点点动静就会吱吱作响。它非常脏。我们最后一晚没能住在那家汽车旅馆，所以我们收拾好行李，不得不在第二天晚上开车回家，错过了在爱荷华市度过的一个有趣的夜晚，因为我们在那里的第一晚没有睡好，而且那里到处都是蟑螂和其他东西。床底下也非常脏，满是灰尘。所以我们怎么能住在那里呢？它毁了我们的周年纪念日。我们不会再来了。要求退款。很沮丧。 :/
我以前住过廉价的破旧汽车旅馆，没有什么比这更糟糕了。这些旅馆应该被关闭。
晚上有点吵，但我的音响机器可以解决这个问题。步行即可到达美食区和咖啡店。购物场所也不远！
This was the most horrible hotel I have ever stayed in. I am honestly not one to complain, but it was gross. We walked it smelled like an ash tray, there were actually ash trays on the night stand. I didn’t think smoking rooms were even a thing these days and saw nothing on my reservation that we had a smoking room. My son’s pillow on his bed had blood on it. We slept on top of the covers cuz we were scared to go under. I had paid for 2 nights, but we ended up not staying the 2nd night and just drove home because my family refused to stay another night in that room. Very disappointed.
Rude staff, dirty, it smelled horrific and I got a weird yellow substance on my leg by just sitting on the bed. The place was disgusting. We couldn't even stay one night, it was to gross.
The staff was excellent. The room smelled from the old AC unit. It smelled and the staffed tried their best to treat it. There were a few drain flies and the bed was not comfortable. But the staff was very friendly!
It was close to the major road and cars driving noisy and no privacy open to a coffee chop you open your room and you see strangers in the drive through. On the block facing your room. . And there were flies all through the night don’t know where they were coming from.
Room clean, in poor condition, staff were exceptional
If you’re looking at this hotel, you’re trying to do the calculus of whether the low price is worth what you expect will be a substandard hotel. I say that to clarify I had very reasonable expectations for what this hotel would be. But it’s way worse than you’re thinking, so I would advise you to find somewhere else.
The microwave plate was very dirty. Also, the phone in the room was missing some buttons and the AC was working on and off.