酒店回复: Hi Brian,Thank you for sharing your feedback. We’re glad to hear you found your room clean and the bed comfortable, but we’re truly sorry for the disturbances and inconveniences you experienced. We understand how important a good night’s rest is, and we’ll be addressing the noise concern with our team to ensure our quiet hours are respected. We also apologize for the orange juice machine being out of order and for the water dispenser not being refilled in the fitness area — we’ll make sure these issues are handled more promptly in the future. Your comments help us improve, and we hope you’ll consider giving us another opportunity to provide a better overall stay.Safe travels,Hotel Management
酒店回复: Dear Valued Guest,Thank you for your honest feedback. I’m glad to hear our front desk team provided kind service, but I’m truly sorry that the condition of both rooms fell short of your expectations. Cleanliness and comfort are top priorities for us, and your comments are being addressed with our team. We appreciate you bringing these issues to our attention and will use your feedback to make necessary improvements.
酒店回复: Dear Valued Guest,Thank you for sharing your experience. We’re sorry for the inconvenience you encountered with the juice machine, television, and the need to change rooms. While we are preparing for upcoming renovations, we still strive to maintain our current facilities, and it’s clear we fell short during your stay. Your feedback will be shared with our team to address these concerns and improve the guest experience. We appreciate you bringing this to our attention.
还好,正在施工,希望以后会好一点
隔壁房间的人晚上10点后非常吵闹;早餐的橙汁机坏了,也没有提供替代的。其余的早餐充其量也只能算是一般。健身区的饮水机也空了。房间很干净,床也很舒服,但我们如果住更便宜的酒店,应该也能享受到这样的舒适。
刚进房间的时候,我闻到一股怪味。之后想看电视,电视就直接开机了。遥控器根本切换不了屏幕和频道。前台工作人员很快就帮我换了个房间,效果还不错。酒店大堂、走廊和公共区域都比较单调、陈旧、肮脏。不过房间还不错,床很舒服,淋浴热水充足,水压也不错。外观也维护得很好。
如果你只是路过,这还算不错。这是一家基础酒店,过夜完全没问题。酒店全面禁烟,甚至会要求你签署文件,承诺不在房间吸烟,否则会被罚款;然而,一出电梯就到了四楼,一股难闻的香烟味扑鼻而来,而且这股味道还飘进了房间。
这家酒店确实有过辉煌的岁月。浴室极其狭小,淋浴间也小得让我震惊。我们一出电梯就闻到一股怪味,房间里也弥漫着一股霉味。晚上8点左右我们回来时,看到这么多人只是在酒店停车场闲逛,显然他们根本不住在这里,这让我大吃一惊。最终,我决定不在这里过夜了,尽管我已经付了钱,开车回家了。
不值得入住
在写这篇文章之前,我想说前台服务人员态度很好,但我不推荐这家酒店。我最初入住的房间有一股难闻的气味。前台服务人员态度很好,帮我换了房间,但即使是第二个房间也达不到我的预期。地毯和椅子上到处都是污渍,我光脚走路,甚至从行李箱里拿出衣服,触摸任何表面都感到不舒服。空调控制器非常粘,总的来说,我一直感觉很不舒服。两个房间的电脑椅上也到处都是污渍。第一个房间的卫生间卫生纸架也坏了。第二天我去了里士满,以同样的价格入住了一家比这里好10倍的酒店。
物有所值
房间空调正常运转。淋浴水压和温度都很好。房间干净整洁,电视画面清晰,频道选择丰富。整体来说,酒店设施略显陈旧。物有所值。
房间干净、舒适、安静。我们需要的是快速、便宜的过夜。周边环境安全。周围有很多餐厅和其他购物场所。往返主干道都很方便。
这里干净整洁,我们住着睡了7个小时。我们不会再来这里了。建筑比较老旧,设施陈旧,使用频繁,空调声音很大,酒店周围也有很多噪音。
榨汁机坏了,电视坏了,不得不换房间,我猜他们要翻新大楼,所以他们没有修理任何东西……但他们仍然收取相同的价格。