酒店回复: Hello Gabriela,Agradecemos tu feedback sobre tu reciente estancia. Lamentamos que la atención recibida no haya cumplido con tus expectativas. Cada comentario es valioso para mejorar nuestros servicios continuamente. Te agradecemos que hayas compartido tu experiencia y esperamos que consideres hospedarte con nosotros nuevamente.
5.0分
其他
原文
翻译提供方：Google
没有什么
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酒店回复: Hello Pilar, We appreciate you taking the time to share your feedback with us. If there are any specific aspects of your stay that you would like to further discuss, please don't hesitate to contact our management team directly. Your comments are valuable as we strive to enhance the guest experience.
1.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hello Dennis, We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. Our team is constantly working to improve our services to ensure all guests have a pleasant experience. If there is anything specific you would like to share with us, please feel free to contact our management team directly. Your comments are valuable to us as we strive to provide exceptional service to all our guests.
4.0分
其他
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The staff was friendly and the rooms were clean. The outside offered questions as we pulled up, but, for the price, it’s fine. A sheetz is within walking distance as well.
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酒店回复: Hello Krista, Thank you for your feedback. We're pleased to hear you enjoyed the friendliness of our staff and the cleanliness of your room. We appreciate your understanding of the exterior appearance and are glad to know the location was convenient for you. Your insights are valuable to us, and we'll continue to focus on enhancing our guests' experiences. Thank you for choosing to stay with us.
4.0分
其他
safe parking area, noise curfew was honored by neighbors next door who sat outside their room as the weather was nice out
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酒店回复: Hello Andrew, Thank you for sharing your feedback regarding your recent stay. We're pleased to hear you felt secure in our parking area. While we strive to foster a peaceful atmosphere for all guests, we understand that noise can sometimes be a factor. We appreciate your understanding and hope to welcome you back for a more serene experience in the future.
3.0分
其他
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It wasn't too bad, but I had a dirty washcloth with a stain on it like it had been used and the hand towel was dirty. The King room I reserved wasn't available, so I unfortunately ended up with a female toilet, which doesn't have the space in the front for when you need to sit down
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酒店回复: Hello William,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the cleanliness of the towels and the room allocation. Your comments are valuable and will be shared with our team for further review. We appreciate you bringing this to our attention, as it helps us improve for future guests. If you have any additional concerns, please reach out to management directly.
1.0分
商务出差
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After checking in, the door handle did not work properly, and only with front desk assistance was I able to access the room. Once inside, I was shocked by the condition. The mattress was brown and covered in stains, the room had visible marks throughout, and the strong odor of cigarette smoke made it uninhabitable. Due to these conditions, I checked out within two hours of arrival
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酒店回复: Hello Mel,Thank you for sharing your feedback regarding your recent stay. We understand how important a clean and comfortable environment is for our guests. Your comments about the door handle, mattress condition, and room odor are noted and will be brought to the attention of the appropriate team for further review. We appreciate you taking the time to express your concerns and hope to ensure a more pleasant experience for future guests.
2.0分
其他
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There was bugs everywhere the blanket was full of holes the shower was hot enough to burn you i booked a king bed but only 2 twin beds was available. When i got to my room its wasn't ready so i had to wait a half hour. All that said the other times i stayed there i got a king bed room and everything was fine maby i just got a bad room
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酒店回复: Hello Jeremy,Thank you for sharing your feedback regarding your recent stay. We strive to provide a pleasant experience for all guests and we apologize for the issues you encountered this time. It's great to hear that you have had positive experiences during your previous visits, and we hope you’ll consider staying with us again in the future to enjoy the high standards we aim to achieve. Your comments will be shared with the relevant teams for further review and consideration.
好地方
这地方简直是垃圾……别浪费钱了……赶紧找别处住吧。
服务不符合我的预期，关注度不高
没有什么
好的
The staff was friendly and the rooms were clean. The outside offered questions as we pulled up, but, for the price, it’s fine. A sheetz is within walking distance as well.
safe parking area, noise curfew was honored by neighbors next door who sat outside their room as the weather was nice out
It wasn't too bad, but I had a dirty washcloth with a stain on it like it had been used and the hand towel was dirty. The King room I reserved wasn't available, so I unfortunately ended up with a female toilet, which doesn't have the space in the front for when you need to sit down
After checking in, the door handle did not work properly, and only with front desk assistance was I able to access the room. Once inside, I was shocked by the condition. The mattress was brown and covered in stains, the room had visible marks throughout, and the strong odor of cigarette smoke made it uninhabitable. Due to these conditions, I checked out within two hours of arrival
There was bugs everywhere the blanket was full of holes the shower was hot enough to burn you i booked a king bed but only 2 twin beds was available. When i got to my room its wasn't ready so i had to wait a half hour. All that said the other times i stayed there i got a king bed room and everything was fine maby i just got a bad room