酒店回复: Hello Pilar, We appreciate you taking the time to share your feedback with us. If there are any specific aspects of your stay that you would like to further discuss, please don't hesitate to contact our management team directly. Your comments are valuable as we strive to enhance the guest experience.
1.0分
其他
原文
翻译提供方:Google
好的
展开
酒店回复: Hello Dennis, We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. Our team is constantly working to improve our services to ensure all guests have a pleasant experience. If there is anything specific you would like to share with us, please feel free to contact our management team directly. Your comments are valuable to us as we strive to provide exceptional service to all our guests.
5.0分
朋友出游
Room was dated but clean. A good place to stop on your trip that won’t cost you so much.
展开
酒店回复: Hello Michelle,Thank you for sharing your feedback. We appreciate your comments about the cleanliness of your room and are glad our hotel met your needs for your trip. Your insights regarding the room's condition will be noted for our ongoing improvement efforts. We hope to have the opportunity to welcome you back on your next journey. Safe travels!
好地方
这地方简直是垃圾……别浪费钱了……赶紧找别处住吧。
这家酒店不干净!他们正在提供客房服务!
垃圾从来没被清理过,也没有干净的毛巾洗澡。我想退房,想把押金退回到我的信用卡上。他们说要先检查房间才能退款给我。他们甚至都没给我收据,不过工作人员倒是很友好。房间门其实是坏的,我拍了照片。冰箱里的玻璃隔板也丢了,希望他们不会收我的钱。
我预订的是无烟房,结果却被安排到一间明显是吸烟房的房间。房间里臭气熏天,床罩上有烧焦的洞,虫子在房间里飞来飞去,在地板上爬来爬去。而且,我的房间还在大楼的最尽头,紧邻一条繁忙的高速公路,车水马龙的噪音此起彼伏。水槽旁边的墙上,齐眼的高度,粘着一根长头发。天花板上还有水渍。有人在我房间门外修车,晚上九点半他们终于发动了车,当然,听起来像是少了消音器。这绝对是我住过的最糟糕的酒店之一,以后再也不会来了。
看了评论里的照片,发现有蟑螂,就决定不住了。他们凌晨两点半给我打了三次电话,真是完全不同的体验。
服务不符合我的预期,关注度不高
没有什么
好的
Room was dated but clean. A good place to stop on your trip that won’t cost you so much.