酒店回复: Thank you for staying with us Ethan. We had our team go through your room and make all needed corrections, we appreciate you bringing this to our attention. We hope you will stay with us again if your return to the area. Thank you.
酒店回复: Thank you for the feedback Greg. We will use your experience to work with our team and make all needed improvements. We we hope you will choose us on your next trip to Coralville and receive the stay you deserve. Thank you.
1.0分
其他
原文
翻译提供方:Google
D-
几乎没睡。整个二楼都臭烘烘的。我跟前台反映过,但什么也没做。
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酒店回复: Marco, we apologize for having those guests in the hotel. We are a 100% non-smoking property but people obviously break the rules. We do and will continue to call the police for these type of violations. Thank you.
2.0分
其他
No housekeeping, and they took all of our towels out after the first day and did not replace them. I found a cockroach in the bathroom.
2.0分
其他
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Falling apart and very outdated
Staff was very nice but the condition of the hotel is terrible. It looks very outdated and there were several things in the room that were broken or falling apart. The price was way too high for the condition of the hotel.
1.0分
家庭亲子
Bathroom door about to fall off had to fight with main door to close and lock. Staff was unfriendly
2.0分
朋友出游
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This hotel is old and very musty smelling. Very disappointed and they charge a ridiculous rate on Iowa football home games. $330 nightly is absurd for this hotel. We had problems with our TV as well.
3.0分
其他
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The breakfast food was depleted and not refreshed with 30 minutes left. No shampoo in shower, lamps and clocks unplugged. No dry towels in pool. slow sink in room
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酒店回复: Thank you for choosing us Herb. We will share your comments with our staff so we can make all needed changes. We hope to see you back on your next trip to Coralville.
糟糕透了
前台员工经常离开房间,淋浴水龙头都坏了。他们给我们换了房间,结果发现有臭虫。我去前台投诉,结果那个员工的朋友也在,想找我麻烦。
我先让前台联系经理,他拒绝了。他的朋友威胁我,我又让前台报警,结果也被拒绝了。
第二天我把情况告诉了总经理,她只是笑着道歉,让我感觉她根本不在乎。真是太糟糕了。我并不是说所有康福特酒店都这么差,只是这家感觉没人关心。
房间里没有“请勿打扰”的牌子。其实没什么大不了的,只需要去拿一个就行了。水槽排水很慢。所有墙上的插座和灯上的插座都松了。我不得不想办法把充电器固定好。前台的女士人很好,帮我拿了一些需要的东西。
房间里弥漫着霉味,整个汽车旅馆都弥漫着霉味。灯罩很脏,而且坏了。电视遥控器也坏了。浴缸排水不畅。淋浴水不热,只是温热。
唯一的优点是床还不错,很干净。
不会再住了。
房间需要修缮
不得不换了三次房间。第一个房间的马桶水箱漏水。第二个房间的马桶冲不出来。第三个房间的马桶门锁不上。我们最终还是住进了第三个房间,因为马桶至少还能用。每次换三个房间,每个房间都出现问题,这体验不太好。
D-
几乎没睡。整个二楼都臭烘烘的。我跟前台反映过,但什么也没做。
No housekeeping, and they took all of our towels out after the first day and did not replace them. I found a cockroach in the bathroom.
Falling apart and very outdated
Staff was very nice but the condition of the hotel is terrible. It looks very outdated and there were several things in the room that were broken or falling apart. The price was way too high for the condition of the hotel.
Bathroom door about to fall off had to fight with main door to close and lock. Staff was unfriendly
This hotel is old and very musty smelling. Very disappointed and they charge a ridiculous rate on Iowa football home games. $330 nightly is absurd for this hotel. We had problems with our TV as well.
The breakfast food was depleted and not refreshed with 30 minutes left. No shampoo in shower, lamps and clocks unplugged. No dry towels in pool. slow sink in room