酒店回复: Dear Alejandro,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Erica DiazGeneral Manager
5.0分
家庭亲子
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The counter staff was friendly and check-in was quick. The place looks older but it didn't affect our enjoyment and there were some updated features. The game room and pool/hot tub area were pleasant and there were lots of tables and chairs available. We had no issues bringing along our cat and he seemed quite comfortable there. I didn't notice any leftover smells or hair from previous pets either. The breakfast buffet was a good size with lots of options. Overall, I would stay here again.
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酒店回复: Dear Crysana,Thank you for sharing your experience. We are pleased to hear that the friendly counter staff, quick check in, and comfortable pet friendly environment made your stay enjoyable. It is great to know you appreciated the updated features, pleasant game room, and relaxing pool and hot tub area. We have also noted your positive feedback on the breakfast buffet. We remain committed to providing a welcoming and enjoyable stay each time.Sincerely, Erica DiazGeneral Manager
3.0分
情侣出游
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Amenities in the room were nonexistent. 2 microwaves, no cookware/cutlery/cups. Pool and hot tub closed early and opened late due to their proximity to rooms. Gym was unusable. They brought new towels after the second night but did not take the old ones and did not refresh the bedding. No control of temperature in the room. TV (Roku) setup was archaic. Location is great, which is what keeps this business alive. It was a place to lay our heads at night, though I would not recommend for a first visit to the area.
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酒店回复: Dear Daniel,We are glad the convenient location added value to your visit, as it remains one of the strongest features of the property. We regret the inconvenience caused by the limited in room amenities, the pool and gym availability, and the housekeeping concerns. Your observations have been noted and will be reviewed with our team to enhance comfort and consistency. We aim to provide a more enjoyable and better equipped stay during your next visit.Sincerely, Erica DiazGeneral Manager
3.0分
其他
On the Sunday night a member of staff was knocking on our door even though the room wasn’t supposed to be cleaned. It scared us.
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酒店回复: Dear William,Thank you for sharing your feedback. We regret the concern caused by the unexpected knock on your door. Your comfort and peace of mind are very important to us, and we have shared your comments with our team to ensure better communication and awareness of guest privacy. We appreciate you bringing this to our attention and will take steps to prevent such occurrences in the future.Sincerely, Erica DiazGeneral Manager
4.0分
情侣出游
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Parking felt safe. Breakfast has a good selection of food. Staff was friendly and helpful. Pool/hot tub area was really nice. Could have more tables in area. The three hole golf course is not useable. Years ago we loved playing it. The hot tub works nicely, however the tiles and grout could use maintenance. Room is nicely remodeled and clean.
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酒店回复: Dear Eric,Thank you for sharing such thoughtful feedback. We are delighted to know you enjoyed the safe parking, friendly staff, and relaxing pool and hot tub area. It is great to hear you appreciated the remodeled and clean room as well as the breakfast selection. We have noted your suggestions about additional tables, golf course upkeep, and hot tub maintenance for review. We look forward to welcoming you back for another pleasant stay.Sincerely, Erica DiazGeneral Manager
5.0分
其他
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Frustrated
This is our home away from home in Green Bay. But the TV in our room had digital interference in audio and video during the entire Green Bay Packer game…A mortal sin in Green Bay. The desk clerk couldn’t fix it. Very frustrating!
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酒店回复: Dear Marion,Thank you for continuing to choose us as your home away from home in Green Bay. We truly value your loyalty and are glad you enjoy staying with us. We regret the inconvenience caused by the TV issue during the game and have shared this with our maintenance team for immediate attention. We appreciate your patience and look forward to providing a seamless experience on your next visit.Sincerely, Erica DiazGeneral Manager
5.0分
家庭亲子
The pool and entertainment areas were spacious and clean. Lots of things to do for a family group. Would definitely stay here again.
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酒店回复: Dear Christa,Thank you for your wonderful feedback. We are delighted to know you enjoyed the spacious and clean pool and entertainment areas. It is great that your family found plenty of activities to enjoy together. We are happy you plan to stay with us again and look forward to welcoming you back for another enjoyable visit.Sincerely, Erica DiazGeneral Manager
4.0分
其他
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Property is clean. Walkable to dining and bars. Breakfast was waffles, eggs, yogurt, bagels, cereal and fruit. We’ve stayed here yearly and never have any issues. Nothing fancy but works for our needs.
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酒店回复: Dear Cathy,Thank you for your continued loyalty and thoughtful feedback. We are delighted to know that you enjoy our clean property, convenient location near dining and bars, and satisfying breakfast options. It is wonderful to hear that you have chosen to stay with us each year and consistently have a pleasant experience. We truly appreciate your trust and look forward to welcoming you back for another comfortable and reliable stay.Sincerely, Erica DiazGeneral Manager
新装修， 设施好
服务很棒，很舒适，位置很好。
好的
The counter staff was friendly and check-in was quick. The place looks older but it didn't affect our enjoyment and there were some updated features. The game room and pool/hot tub area were pleasant and there were lots of tables and chairs available. We had no issues bringing along our cat and he seemed quite comfortable there. I didn't notice any leftover smells or hair from previous pets either. The breakfast buffet was a good size with lots of options. Overall, I would stay here again.
Amenities in the room were nonexistent. 2 microwaves, no cookware/cutlery/cups. Pool and hot tub closed early and opened late due to their proximity to rooms. Gym was unusable. They brought new towels after the second night but did not take the old ones and did not refresh the bedding. No control of temperature in the room. TV (Roku) setup was archaic. Location is great, which is what keeps this business alive. It was a place to lay our heads at night, though I would not recommend for a first visit to the area.
On the Sunday night a member of staff was knocking on our door even though the room wasn’t supposed to be cleaned. It scared us.
Parking felt safe. Breakfast has a good selection of food. Staff was friendly and helpful. Pool/hot tub area was really nice. Could have more tables in area. The three hole golf course is not useable. Years ago we loved playing it. The hot tub works nicely, however the tiles and grout could use maintenance. Room is nicely remodeled and clean.
Frustrated
This is our home away from home in Green Bay. But the TV in our room had digital interference in audio and video during the entire Green Bay Packer game…A mortal sin in Green Bay. The desk clerk couldn’t fix it. Very frustrating!
The pool and entertainment areas were spacious and clean. Lots of things to do for a family group. Would definitely stay here again.
Property is clean. Walkable to dining and bars. Breakfast was waffles, eggs, yogurt, bagels, cereal and fruit. We’ve stayed here yearly and never have any issues. Nothing fancy but works for our needs.