酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.
4.0分
其他
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The room had all the listed amenities and everything was in good, clean condition. The room was comfortable and the staff were very polite and friendly. Location is convenient. Check-in was slow, but I didn't have any issues.
1.0分
其他
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Hotel from hell
The air in the room and the entire hotel was dry and stell. The rooms chairs where smelly smelled like cigarettes and had stains need to be thrown out or replaced. The snack machine on our floor didn’t work. customer service wasn’t good the from desk man was rude and said he called me many times and never received a single call. The sign in the front is asking for help but it’s not even spelled correctly it says hel wants. Overall it was a horrible experience
3.0分
其他
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room was okay was clean but kinda small...sketchy neighborhood around the area and some people hanging outside were definitely not to be trusted but area lighted well and across the road is all types of retail establishments so that's convenient...great restaurant right next door, red Horse restaurant been there 40+ years and great ambience and food there, mostly a high end steak place, bartender very friendly
2.0分
其他
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Not great
Person in the back parking lot running and revving his car engine at 3:30 in the morning. Lots of action going on around the outside of the hotel at night. Desk attendant the next morning seemed unconcerned with this info.
1.0分
其他
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Microwave didn't work..Refrigerator wasn't right temp. hair dryer didn't work..had to ask to dump my garbage after 4 days and also ask for clean towels....bugs in bathroom early morning..someone should really check this room out.
3.0分
家庭亲子
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There was a foul smell in the hallway for many days. Humidity in the room. Staff did not change toiletteries nor clean the room even once for a 5-day and 3-night reservation, even upon request. We like the proximity to stores and restaurants. It is quiet.
非常令人愉悦
300房间的床太硬了,弹簧都快压到床了。
没有垫子。
再也不会住这里了。
最后,我以前通常住希尔顿酒店。
现在不行了。
对300房间的两张床不满意。
这家希尔顿酒店的质量控制很差。
第一晚,一只小蟑螂在浴室地板上窜来窜去。第二晚,我们的钥匙坏了,热水也坏了。我没法洗澡,前台说水没问题,但有时要等一会儿。
非常好
The room had all the listed amenities and everything was in good, clean condition. The room was comfortable and the staff were very polite and friendly. Location is convenient. Check-in was slow, but I didn't have any issues.
Hotel from hell
The air in the room and the entire hotel was dry and stell. The rooms chairs where smelly smelled like cigarettes and had stains need to be thrown out or replaced. The snack machine on our floor didn’t work. customer service wasn’t good the from desk man was rude and said he called me many times and never received a single call. The sign in the front is asking for help but it’s not even spelled correctly it says hel wants. Overall it was a horrible experience
room was okay was clean but kinda small...sketchy neighborhood around the area and some people hanging outside were definitely not to be trusted but area lighted well and across the road is all types of retail establishments so that's convenient...great restaurant right next door, red Horse restaurant been there 40+ years and great ambience and food there, mostly a high end steak place, bartender very friendly
Not great
Person in the back parking lot running and revving his car engine at 3:30 in the morning. Lots of action going on around the outside of the hotel at night. Desk attendant the next morning seemed unconcerned with this info.
Microwave didn't work..Refrigerator wasn't right temp. hair dryer didn't work..had to ask to dump my garbage after 4 days and also ask for clean towels....bugs in bathroom early morning..someone should really check this room out.
There was a foul smell in the hallway for many days. Humidity in the room. Staff did not change toiletteries nor clean the room even once for a 5-day and 3-night reservation, even upon request. We like the proximity to stores and restaurants. It is quiet.