酒店回复: Dear Trish,We are very sorry for experienced with us , Please note we worked very hard to make our guest stay very friendly and comfortable , sometime some circumstance hard to controlled on timely manner, please take my sincerely apology. Kind Regards, GM
酒店回复: Dear Thomas,We are very sorry to hear that you had bad experience with door lock, please take my sincerely apology for the inconvenience. Please note that sometime technology can cause issue, which is not under our control, but in this case, we were able to fix at that moment. Please take my sincerely apology again.Kind Regards, Gm
酒店回复: Dear Scott, We are very sorry for early check in fee has been charged by our new online check in system, please note that our corporate changing all rules and regulation, which are not under our control. Thanks for staying with us.Kind Regard s, GM
4.0分
其他
Outdated and worn surroundings. Temperature control instructions were confusing and inaccurate. Room was clean.
酒店回复: Dear Peter,Thanks for staying with us and sharing your feedback.
5.0分
其他
Overall the super 8 was a very good choice for my stay really appreciate the service and the breakfast rooms were clean and had a good night sleep
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酒店回复: Dear Christian ,We are very glad to know that you had great stay with us , thanks for staying with us and giving us 10 out 10 rating on our service. Looking forward to seeing you soon.Kind Regards . GM
2.0分
家庭亲子
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Did the online check in to save time...didn't make a difference. Got to the room and went back and asked for a different room because it smelled really bad of stale cigarette smoke. Next room was better but was still "stale". The hallway down by the lobby smelled so bad that when we walked by to go out or to get ice I had to hold my breath. Never experienced that at a hotel before. I went with this hotel because of price but I have certainly learned my lesson. I travel to this area frequently and this Super 8 is now on my list of places not to stay.
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酒店回复: Dear Ken,We are very sorry to hear that your stay was not as expected with us , Please note we do take care every feedback very seriously and make sure that this issue will note happened to our any of our future guest. Thanks for staying with us .KInd Regards, GM
3.0分
家庭亲子
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The room itself was clean, and certainly met the needs of my family for our night. The lobby looked dated, and the exterior looked like it needed a power washing.
The staff were curt, and unfortunately mildly discourteous to my wife, when she asked where to return the baggage cart.
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酒店回复: Dear Kristofer,We are very glad to know that you had great stay with us , Thanks for staying with us and giving us good feedback. Looking forwards to seeing you soon.Kind Regards , GM
4.0分
家庭亲子
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This property was maintained well. We really appreciate the front desk man JOE! He was able to answer all our questions and had a smile on his face while working with a slow computer and people waiting. He was very kind and he deserves recognition. We also noticed the general manager did not jump in and help check people in when there was a line waiting. Not nice to keep people waiting who want to spend their money at your motel.
If you’ve got a successful motel it’s because of people like JOE!
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酒店回复: Dear Grace,We are very glad to know that you had great stay with us , and thanks for giving us 8 out 10 rating on our service. Looking forward to seeing you soon.Kind Regards . GM
方便快捷，前台工作人员很友善也很乐于助人。
房间很干净，员工也很友善，住着感觉很舒服。
脚趾甲屑！
脏死了！淋浴间、马桶上、天花板上都挂着头发。地板上也有脚趾甲屑。墙很薄。我们实在太着急，所以就去试了一下。这家速8酒店离兰博球场很近，所以花了不少钱。请不要急于求成，提前做好计划。
我们房间的门关上后，要么完全没锁（就像轻轻一推，门就能打开，不用钥匙），要么卡在需要酒店工作人员协助的地方。根本没有安排其他住宿。
我们房间的门上有洞，毛巾上还沾满了化妆品，他们还让我们额外支付了40美元才能提前入住。总之，住宿条件非常糟糕。
Outdated and worn surroundings. Temperature control instructions were confusing and inaccurate. Room was clean.
Overall the super 8 was a very good choice for my stay really appreciate the service and the breakfast rooms were clean and had a good night sleep
Did the online check in to save time...didn't make a difference. Got to the room and went back and asked for a different room because it smelled really bad of stale cigarette smoke. Next room was better but was still "stale". The hallway down by the lobby smelled so bad that when we walked by to go out or to get ice I had to hold my breath. Never experienced that at a hotel before. I went with this hotel because of price but I have certainly learned my lesson. I travel to this area frequently and this Super 8 is now on my list of places not to stay.
The room itself was clean, and certainly met the needs of my family for our night. The lobby looked dated, and the exterior looked like it needed a power washing.
The staff were curt, and unfortunately mildly discourteous to my wife, when she asked where to return the baggage cart.
This property was maintained well. We really appreciate the front desk man JOE! He was able to answer all our questions and had a smile on his face while working with a slow computer and people waiting. He was very kind and he deserves recognition. We also noticed the general manager did not jump in and help check people in when there was a line waiting. Not nice to keep people waiting who want to spend their money at your motel.
If you’ve got a successful motel it’s because of people like JOE!