The room was good, remodeled and clean. Breakfast was served beginning at 6am. The worker responsible for maintaining breakfast did not come in until 7am. The juice was not set up and many items were missing. The worker at the desk was less than helpful. When we were going back to our room, we heard someone yelling in the back elevator. Some people were trapped in the elevator. This occurred around 7am. The front desk attendant came but was not very sympathetic of the situation. Incidentally, it was the same associate that wouldn't help with the juice. The room was nice, but the staff was less than adequate. We're not likely to stay there again.
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酒店回复: Hi James, Thank you for sharing your detailed feedback. We are glad to hear that you found the remodeled room clean and comfortable, as many guests appreciate the updates made to enhance their stay. While your comments about staff interactions highlight some challenges during your visit, it’s important to note that unexpected situations, such as elevator malfunctions, can arise despite the hotel’s best efforts to maintain smooth operations. Breakfast service also typically begins at 6am, and while there may have been a delay that morning, many guests find the offerings reliable and convenient. We appreciate that you acknowledged the quality of the accommodations, as this reflects the hotel’s commitment to providing a pleasant environment for travelers.
4.0分
商务出差
There was some issue with the smell in the lobby… and they had to change my room due to bugs.
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酒店回复: Hi Jaye, Thank you for sharing your feedback regarding your stay. We sincerely regret that you experienced an issue with the lobby odor and the inconvenience of needing a room change due to bugs. Our team works diligently to maintain a clean and comfortable environment for all guests, and situations like this are taken seriously. We appreciate your understanding and hope your other experiences during your stay were positive.
5.0分
其他
Front desk was very attentive and helpful. Greatly appreciated the room assignment as well.
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酒店回复: Hi Jerome,Thank you for sharing your experience. We’re delighted to know that our front desk team was attentive and helpful throughout your stay. It’s wonderful to hear that you appreciated the room assignment, as we always aim to ensure guests are as comfortable as possible and accommodated according to their preferences. Our staff takes pride in providing thoughtful service, and feedback like yours lets us know we’re on the right track. We appreciate you choosing to stay at La Quinta Inn & Suites Cary and hope to welcome you back in the future for another great experience!
5.0分
其他
Clean room beautiful shopping location
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酒店回复: Hi Hakim,Thank you for your feedback. We’re delighted to hear that you enjoyed the clean room and our beautiful location near shopping. Providing both comfort and convenience is always our goal, and it’s great to know we met your expectations. We appreciate you choosing to stay at La Quinta Inn & Suites Cary and hope to welcome you back in the future for another great experience!
5.0分
其他
Great stay loved the location
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酒店回复: Hi Hakim,Thank you for sharing your experience with us. We’re so glad to hear that you had a great stay and loved our location. Providing both comfort and convenience is always a priority, and it’s wonderful to know that we delivered on both for your visit. Once again, we appreciate you choosing to stay at La Quinta Inn & Suites Cary and hope to have the chance to welcome you back in the future.
5.0分
情侣出游
Staff was kind and helpful
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酒店回复: Hi Sierra,Thank you for sharing your experience. We are delighted to hear that our staff made a positive impression with their kindness and helpfulness. Our team takes great pride in creating a welcoming environment, and it is wonderful to know their efforts added to your stay. Once again, we appreciate you choosing to stay at La Quinta Inn & Suites Cary and hope to have the chance to welcome you back in the future.
5.0分
其他
My stay was good
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酒店回复: Hi Earl,We’re very happy to hear that your stay with us was good. It’s always our goal to provide a comfortable, relaxing, and enjoyable experience for every guest, so knowing that you had a positive visit truly means a lot to our team. We appreciate you choosing to stay at La Quinta Inn & Suites Cary and hope to welcome you back in the future for another great experience!
一般房间 早餐很差😅😅这不需要定早餐所以定早餐属于多花冤枉钱
工作人员很棒，床垫和枕头也很舒服。房间大小合适，配有USB接口和新电视。酒店干净整洁，价格合理（130-150美元）。地理位置绝佳！酒店进行了一些翻新，但有些设施仍然陈旧破损，例如老旧的浴缸、电气和管道装置。电梯和门都重新粉刷过，贴了新壁纸，但这并不能掩盖它们的年代感。
凌晨5点，我们被隔壁房间淋浴的巨大水泵声吵醒。感觉他们的水管快要爆裂了，这让人很不舒服。冲马桶的声音像飞机上的冲水器一样。奇怪的是，当我使用自己的淋浴时，却没有任何问题或噪音，水压也很好！
另一个有趣的特点是停车场和泛光灯的位置。它们直接位于窗户正前方，光线照射在窗户上，营造出一种24小时日光照射的感觉，光线从遮光窗帘的后面和侧面照射进来。
总的来说，我觉得这处房产的翻新工作做得不错，但有些非必需品没换，反而浪费了一些，留下了其他重要的过时物品，所以130-150美元的价格似乎仍然不划算！
取消
我一周前就尝试取消预订了，但我找不到可以发送取消信息的地方。
Their People Made the Difference
The room was good, remodeled and clean. Breakfast was served beginning at 6am. The worker responsible for maintaining breakfast did not come in until 7am. The juice was not set up and many items were missing. The worker at the desk was less than helpful. When we were going back to our room, we heard someone yelling in the back elevator. Some people were trapped in the elevator. This occurred around 7am. The front desk attendant came but was not very sympathetic of the situation. Incidentally, it was the same associate that wouldn't help with the juice. The room was nice, but the staff was less than adequate. We're not likely to stay there again.
There was some issue with the smell in the lobby… and they had to change my room due to bugs.
Front desk was very attentive and helpful. Greatly appreciated the room assignment as well.
Clean room beautiful shopping location
Great stay loved the location
Staff was kind and helpful
My stay was good