酒店回复: Thank you for your detailed feedback. I’m truly sorry to hear about the challenges you experienced during your stay. This is far from the experience we want any of our guests to have—especially families traveling with children and seniors.We recently placed an order for new air conditioning units and are actively replacing older units as they arrive. I'm also addressing the concerns about the pool and noise disturbances with our team to ensure that all guests feel safe and comfortable during their stay.Regarding breakfast, we understand how that may have been disappointing. Your comments have been shared with the team as we continue reviewing our offerings and policies.Thank you again for your feedback—it helps us identify areas that need immediate attention.
酒店回复: Thank you for your feedback. I’m truly sorry your stay didn’t meet expectations. When our night staff informed me of the concerns, I assumed which room it was based on the report, and unfortunately, I was right. I regret that the condition of the room led to such disappointment.During our conversation, your primary concern seemed to be ensuring you wouldn’t be charged for damages, rather than requesting a room change. I understand that doesn’t make the situation more acceptable, but I want to acknowledge your experience and assure you that your feedback has been taken seriously.We’ve addressed the maintenance issues you reported, and I’m working closely with the team to ensure these types of conditions are not present moving forward.
4.0分
家庭亲子
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Check in was great. Landon was awesome. Very pleasant and helpful. Talked story with us. Smiled a lot. It was a smooth check in. Breakfast was good. Coffee, milk, orange juice. Scrambled eggs, sausage, biscuit and gravy, waffles, toast. And yogurt.
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear that check-in went smoothly and that we made you feel welcome. It’s great to know you enjoyed the breakfast selection as well. We truly appreciate your kind words and hope to have the pleasure of hosting you again on your next visit.
注意需要自己带牙具拖鞋,早餐有牛奶。橙汁。咖啡。面包片。自己煎卡夫饼,,,,酸奶,苹果,橙子,无鸡蛋
其中一间房的吹风机坏了,另一间房也没有护发素。总体来说,这次住宿很好,性价比很高。
非常愉快的周末。
这是一家中规中矩的酒店,没有什么特别之处。没什么可抱怨的——我喜欢他们的小商店,而且他们允许我提早入住。
我们住得很愉快,下次还会再来。
非常好
酒店本身价格合理,服务也很好。房间宽敞,家具齐全,干净整洁。床铺状况良好。员工热情友好。
在黑暗中,这个区域有点难找路;我注意到一个路口有奇怪的字符。不过,酒店停车场的灯光很明亮。
我最近住在埃弗雷特的拉昆塔酒店 (La Quinta),但不幸的是,这次入住体验非常令人失望。半夜时分,空调坏了,我们不得不在80华氏度(约27摄氏度)的高温下行走,这实在令人难受——尤其是我当时还和一位老太太和两个小孩一起旅行。我几乎无能为力,无法改善这种情况。
泳池脏兮兮的,令人作呕,我的孩子们根本没法好好玩。等我们意识到这一点时,已经来不及找其他酒店过夜了。酒店提供的早餐也很简陋;尽管我支付了全价,却被告知只有周末才提供蛋白质食品,这真是令人沮丧。
虽然我理解有些问题可能超出管理层的控制范围,但我不推荐带孩子的家庭入住这家酒店。酒店的环境让人感觉很不安全——例如,一位客人竟然敞开着房门,用着电热平板炉,还举办了一场喧闹的派对。烹饪的气味非常难闻,弥漫了整层楼,让人非常不舒服。
总的来说,这不是一次舒适或安全的住宿,我不会再来了。
这是我们住过的最糟糕的地方。我们的房间太糟糕了。地毯撕破了。墙上的插座坏了,有火灾隐患。门闩坏了。除非砰地关上,否则你推门都推不开。浴缸里还有头发。沿墙的踢脚线从墙上脱落了。门框生锈了。房间感觉很脏。我们向总经理投诉了,但他只说了声抱歉。在我给他看照片之前,他就知道我们住的房间了。他甚至没有提出给我们换房间。我们甚至没有盖被子睡觉,而是用连帽衫盖住枕头。我们在那里住了三个晚上,每天的早餐都一样。饼干和肉汁、鸡蛋、香肠和华夫饼。有两天我们的咖啡没有奶精。相对于我们支付的住宿费,这根本不值得。我们再也不会住在这里了。这家酒店的照片和描述不真实,不值这个价。千万别住这里。
Check in was great. Landon was awesome. Very pleasant and helpful. Talked story with us. Smiled a lot. It was a smooth check in. Breakfast was good. Coffee, milk, orange juice. Scrambled eggs, sausage, biscuit and gravy, waffles, toast. And yogurt.