酒店回复: Dear Yolanda, thanks for sharing your experience. We’re really sorry for the rough spots you encountered—especially with the cleanliness around the coffee maker and the clogged bathroom situation. Having to get your own plunger is definitely not what we want for any guest, and we understand how frustrating that must have been. We also apologize for the rude interaction and the disrespectful behavior you described from housekeeping. This isn’t how we treat our guests, and we’re addressing these concerns with the team to improve immediately. We appreciate your honesty and hope you’ll consider giving us another chance to show you a much better experience in the future.Best Regards,Customer Care Team

酒店回复: Hi HUGO, thanks so much for the wonderful feedback! We’re really glad we could provide exactly what you were looking for at a good price. It means a lot to us, and we hope to welcome you back again soon!Best Regards,Customer Care Team

酒店回复: Hi Anabel,We’re delighted to hear that you found the property nice and clean, and that you enjoyed the hot breakfast option. It’s great to know that our location was convenient for your visit to the Wet-N-Wild Water Park. Thank you for sharing your positive experience, and we look forward to welcoming you back for another enjoyable stay.Best Regards,Customer Care Team

酒店回复: Hi Jessica, Thank you for your feedback! We’re glad to hear that our hotel provided the convenience, cleanliness, and quiet atmosphere you needed during your stop. We’re happy to know that the breakfast also helped make your stay more enjoyable. We look forward to welcoming you again on your next trip!Best Regards,Customer Care Team

酒店回复: Dear Guest, Thank you for your feedback! We’re glad you enjoyed the breakfast during your stay. It’s always our goal to start your day off right with a good meal. We look forward to welcoming you back for another great experience soon!Best Regards,Customer Care Team