我特意选择这家酒店，是因为我在预订前打电话确认他们有24小时机场班车。他们在电话里向我保证有。入住时，我被告知必须提前24小时预订班车，而当时预订时间已经晚于预订时间了。我告诉前台工作人员，我之前打过电话，但前台并没有告知我必须提前24小时预订。她告诉我，我可能没有给他们的设施打电话，直到……我给她看了我拨打的电话号码，实际上是那个设施的电话号码，然后她把责任推给了另一个工作人员。这时，她打电话给为Comfort Inn提供班车服务的出租车公司。她向我保证出租车会在凌晨4点前到达，送我去机场赶5点的航班。第二天早上4点之前我来到大堂，前台却没有人，也没有出租车。我等了又等，还是没有出租车，前台也没有人帮忙。我开始按门铃，想看看会不会有人来，结果一个人也没有。之后我打电话给应该来接我的出租车公司，他们告诉我，他们这边没有司机，也不会有人来。最后我们终于找到了一位好心的女士和她的女儿，她们正要去那里，把我们送到了机场，刚好赶上了我们的航班。不用说，我再也不会住这家酒店了。

我们对这家酒店很满意——员工服务也很好。

但是电视和有线电视的设置不太方便。房间里应该有一张使用说明——结果没有。

我为此去了两次前台，他们不得不亲自到房间来修。

这是一间无障碍客房，淋浴排水口在房间中间。有人临时加了工，而且工作很不专业。工作凌乱，马虎。我估计任何人都不会接受这样的服务。我们开了五个多小时的车，需要好好睡一觉，再洗个澡。

我们俩都没洗澡，因为不舒服……如果我需要住宿，而我得到的却是这样的服务，那我肯定会很失望。

Used the spa and pool once inside them noticed they both had visible dirt in them. The bathroom floor was cracked. The bed was nice. We could hear all noise above our room. The exit door at the end of hallway was broken and wont close by itself.

The breakfast was terrible. The juice was so watered down the apple juice was clear. The egg yolks in the hard boiled eggs were white. The room was small and only half the toaster worked. The bacon was also see through...idk if it was real or not.

Personnel at check-in and the food service area were outstanding. The hotel was clean. It is located near plentiful food options. The location makes for easy access to Interstate 5.