酒店回复: Thank you for staying with us and taking the time to review our property! We are truly sorry you were unhappy with your stay. Per Connecticut's Clean Indoor Air Act, smoking in many places, including hotels, motels, and other lodging establishments is prohibited. We are working with housekeeping to ensure all our future guests have a better experience.
酒店回复: We're sorry you were unhappy, we are working closely with housekeeping and maintenance to ensure all our future guests have a better experience.
1.0分
家庭亲子
原文
翻译提供方：Google
演示很糟糕，管理很差，我们感觉不舒服；我希望他们改善设施，他们会非常成功。
5.0分
其他
原文
翻译提供方：Google
还好
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酒店回复: Thank you for staying with us and taking the time to review our property! We do hope to see you again!
1.0分
其他
They didn’t even have my ******* reservation even though I had a confirmation number. Don’t book with them
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酒店回复: I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
1.0分
家庭亲子
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The whole stay was overall terrible. When I first checked in I was laughed at because I was 18 trying to check in. The listing specifically says minimum age to check in:18. already off to a bad start. Upon getting to the room (after walking up staires that looked like they haven’t been vacuumed or cleaned in 4 years) the outside of the window (the screen) was all smashed in and looked like someone broke in. After getting in the room and going to lock the door immediately because of how sketch the “inn” was we realized the door didn’t even lock and we used the chain lock instead. And you would think by this point I would’ve gone back to the desk and asked for a new room or a refund, but the women at the front desk didn’t seem to be in their right mind and had an aluminum bat behind her desk in plain view (you can see it in another review also). The office that was shown in the listing is clean and bright, not this office, there was plexiglass around the whole thing it was filthy and the staff was just unpleasant to talk to. The bathroom: the shower had a dirt ring along with the toilet, the sink was lined with cigarette burns even though it was marked as non-smoking. The closet does weren’t even attached you tried to roll them open and the bottom goes up into the air. Stains all over the rooms rug ( hair dye?, juice? More cigarette burns?). The beds “blanket” had holes in it like it was years old. The pillowcase was also dirty as if it was just slept on by someone with makeup.
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酒店回复: Thank you for taking the time to tell us about your experience at Rodeway Inn Groton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address all the problems and prevent any future occurrences.
5.0分
家庭亲子
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Really nice people, let me check out late for free , not the cleanest and my daughter calls it the buggy hotel but you get what you pay for and it was cheap and I loved how kind the staff was and how they were so kind and considerate and helpful
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酒店回复: Thank you for staying with us and taking the time to review our property! We do hope to see you again!
房间很干净，提供充足的毛巾、肥皂和杯子。酒店附近有很多餐厅和购物场所。
这地方太恶心了。我猜这就是我花钱住的地方。虽然便宜，但我担心睡在什么样的床上。地毯破了，有污渍，还有香烟烫过的痕迹，被子也是。椅子应该扔掉，上面几乎没有皮革了。看起来糟透了。根本坐不住。我也不敢光脚走路。浴缸里有头发，水槽很脏。所有灯罩都坏了。唯一的好事是电视能用，迷你冰箱也能用。每个抽屉里都很脏。房间和浴室的每个角落都很脏，里面都有面包屑之类的东西。浴室地板上的污渍应该很容易擦掉。简直太恶心了。
千万别住这里
提前一个月预订了房间。从来没收到任何变更通知，也不是通过我用的第三方服务更改的。柜台小姐态度极差，态度恶劣，还发誓说他们房间超员了。但不知怎么的，这并没有阻止几个“街头女工”订到房间。我几乎可以肯定，他们把我们塞到给那些女工的房间的零花钱里。我们半夜被拒之门外，不得不去找新的酒店，还浪费了汽油，来回跑了好几家酒店。最后直到凌晨5点才换到另一家酒店。如果在附近预订时突然出现他们，我再也不会去了。
我到的时候，他们说没有房间了，并告诉我们把我们的预订转移到了另一家汽车旅馆。我们到了另一家酒店，他们没有吸烟房。我要求一间吸烟房。
千万别预订这里，你会觉得不安全，也不干净。房间里有难闻的气味，墙壁/天花板上有洞，空调也坏了。我们没有住一晚，决定进门两分钟就离开。
演示很糟糕，管理很差，我们感觉不舒服；我希望他们改善设施，他们会非常成功。
还好
They didn’t even have my ******* reservation even though I had a confirmation number. Don’t book with them
The whole stay was overall terrible. When I first checked in I was laughed at because I was 18 trying to check in. The listing specifically says minimum age to check in:18. already off to a bad start. Upon getting to the room (after walking up staires that looked like they haven’t been vacuumed or cleaned in 4 years) the outside of the window (the screen) was all smashed in and looked like someone broke in. After getting in the room and going to lock the door immediately because of how sketch the “inn” was we realized the door didn’t even lock and we used the chain lock instead. And you would think by this point I would’ve gone back to the desk and asked for a new room or a refund, but the women at the front desk didn’t seem to be in their right mind and had an aluminum bat behind her desk in plain view (you can see it in another review also). The office that was shown in the listing is clean and bright, not this office, there was plexiglass around the whole thing it was filthy and the staff was just unpleasant to talk to. The bathroom: the shower had a dirt ring along with the toilet, the sink was lined with cigarette burns even though it was marked as non-smoking. The closet does weren’t even attached you tried to roll them open and the bottom goes up into the air. Stains all over the rooms rug ( hair dye?, juice? More cigarette burns?). The beds “blanket” had holes in it like it was years old. The pillowcase was also dirty as if it was just slept on by someone with makeup.
Really nice people, let me check out late for free , not the cleanest and my daughter calls it the buggy hotel but you get what you pay for and it was cheap and I loved how kind the staff was and how they were so kind and considerate and helpful