The staff and accommodations were great wish I would have known about your pet policy before I came
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酒店回复: Thank you for sharing your feedback! We’re glad to hear you enjoyed our staff and accommodations. We’re sorry for any inconvenience regarding our pet policy and appreciate your understanding. We’ll be sure to review how we communicate our policies to help future guests have a smoother experience. We hope to welcome you back again soon!
5.0分
其他
Clean room, quiet, have stayed here many times. No problem of any kind as usual. Great service
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酒店回复: Thank you for being a loyal guest and for sharing your feedback! We’re thrilled to know you consistently enjoy a quiet, comfortable stay and great service each time you visit. We truly appreciate your continued support and look forward to welcoming you back again soon!
5.0分
其他
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i’ve stayed at this hotel, many times over the past five years. Great service as usual. quiet, good parking, good quick customer service, friendly staff, clean room, and comfortable bed.
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酒店回复: Thank you so much for your continued loyalty and kind words! We’re delighted to know that you’ve enjoyed consistent great service, clean and comfortable rooms, and our friendly staff over the years. We truly appreciate your support and look forward to welcoming you back for many more stays!
5.0分
其他
Really love led the energy of the staff they were friendly and warm. Will be recommending this location to anyone headed to Norman
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear that you loved the energy of our staff and felt welcomed during your stay. We truly appreciate your recommendation and hope to see you again the next time you’re in Norman!
4.0分
情侣出游
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It was suppose to be smoke free but where people was able to smoke was under our room and the smell came through air conditioner unit. The water pressure was low and it took awhile to warm up. But in all it was great. The staff was helpful and friendly.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that you enjoyed your stay overall and found our staff helpful and friendly. We apologize for the smoke odor and the water pressure issue you experienced, that’s certainly not the experience we want our guests to have. We appreciate you bringing this to our attention, and we’ll be looking into ways to improve both areas for future stays. We hope to welcome you back again soon!
3.0分
情侣出游
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Yes the morning staff is rude through they talked down to you for getting breakfast. And they talked down to my boyfriend like he the one that was making a waffle when he wasn't. He got told saves some food for the other guests when he was getting two sausages.
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酒店回复: Thank you for sharing your experience. We sincerely apologize for the way you and your boyfriend were treated during breakfast. Our goal is always to provide a welcoming and respectful environment for every guest, and we are very sorry that this was not your experience. We will be addressing this with our morning staff to ensure it does not happen again. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future.
3.0分
商务出差
There was nothing wrong with this place. For the price it was about what you'd expect but the room was clean and that's what i cared about.
酒店回复: Thank you for the review
5.0分
家庭亲子
Breakfast was hot and good! Lots of choices. Room very clean and comfortable. And A/C worked well.
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酒店回复: We are so glad you enjoyed your stay with us! We hope to welcome you back soon!
5.0分
其他
The breakfast was okay it could have been better. Did not have a lot to choose from.
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酒店回复: Thank you for your review and feedback. We hope you will give our hot breakfast another try and stay with us again. Our breakfast is usually one of our guests' favorite parts of their stay.
干净又卫生
The staff and accommodations were great wish I would have known about your pet policy before I came
Clean room, quiet, have stayed here many times. No problem of any kind as usual. Great service
i’ve stayed at this hotel, many times over the past five years. Great service as usual. quiet, good parking, good quick customer service, friendly staff, clean room, and comfortable bed.
Really love led the energy of the staff they were friendly and warm. Will be recommending this location to anyone headed to Norman
It was suppose to be smoke free but where people was able to smoke was under our room and the smell came through air conditioner unit. The water pressure was low and it took awhile to warm up. But in all it was great. The staff was helpful and friendly.
Yes the morning staff is rude through they talked down to you for getting breakfast. And they talked down to my boyfriend like he the one that was making a waffle when he wasn't. He got told saves some food for the other guests when he was getting two sausages.
There was nothing wrong with this place. For the price it was about what you'd expect but the room was clean and that's what i cared about.
Breakfast was hot and good! Lots of choices. Room very clean and comfortable. And A/C worked well.
The breakfast was okay it could have been better. Did not have a lot to choose from.