Really love led the energy of the staff they were friendly and warm. Will be recommending this location to anyone headed to Norman
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear that you loved the energy of our staff and felt welcomed during your stay. We truly appreciate your recommendation and hope to see you again the next time you’re in Norman!
4.0分
情侣出游
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It was suppose to be smoke free but where people was able to smoke was under our room and the smell came through air conditioner unit. The water pressure was low and it took awhile to warm up. But in all it was great. The staff was helpful and friendly.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that you enjoyed your stay overall and found our staff helpful and friendly. We apologize for the smoke odor and the water pressure issue you experienced, that’s certainly not the experience we want our guests to have. We appreciate you bringing this to our attention, and we’ll be looking into ways to improve both areas for future stays. We hope to welcome you back again soon!
3.0分
情侣出游
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Yes the morning staff is rude through they talked down to you for getting breakfast. And they talked down to my boyfriend like he the one that was making a waffle when he wasn't. He got told saves some food for the other guests when he was getting two sausages.
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酒店回复: Thank you for sharing your experience. We sincerely apologize for the way you and your boyfriend were treated during breakfast. Our goal is always to provide a welcoming and respectful environment for every guest, and we are very sorry that this was not your experience. We will be addressing this with our morning staff to ensure it does not happen again. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future.
3.0分
商务出差
There was nothing wrong with this place. For the price it was about what you'd expect but the room was clean and that's what i cared about.
酒店回复: Thank you for the review
5.0分
家庭亲子
Breakfast was hot and good! Lots of choices. Room very clean and comfortable. And A/C worked well.
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酒店回复: We are so glad you enjoyed your stay with us! We hope to welcome you back soon!
4.0分
其他
The hotel was nice. Other than it smelled like stale cigarette smoke in the room and hall. We had to run an air purifier the whole time.
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酒店回复: Thank you for taking time to leave feedback on your recent stay! Please allow us to apologize for the inconvenience regarding the odor.
5.0分
其他
I did have a group of loud people next door to me on my second night. Playing video games very loud at 3am. Sounded loud and drunk.
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酒店回复: Thank you for bringing this to our attention. I’m very sorry to hear that your rest was disturbed by noise from neighboring guests during your stay. We strive to provide a comfortable and relaxing environment for everyone, and it’s disappointing to know we fell short in this instance.Please know that we take noise complaints seriously and will continue working with our team to ensure quiet hours are respected. Your feedback is important and helps us improve the experience for all our guests.We hope to have the opportunity to welcome you back for a more restful and enjoyable stay in the future.
4.0分
其他
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Good place to stay while passing through.
This hotel offers an affordable, clean place to stay. It's pet friendly which was the number one requirement for us. Affordability was also very important. Location is good. Hotel staff were all very polite. Beds are comfortable. AC nice and cool. Rooms were quiet. Breakfast was typical for hotel fare--they must all buy from the same supplier--so nothing worth bragging about really. Facility was very clean.
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酒店回复: Thank you so much for taking the time to share such a thoughtful and detailed review! We're glad to hear that our hotel met your needs, and that you found the location convenient, the staff polite, and the rooms comfortable and quiet.We appreciate your feedback on breakfast as well, it helps us identify areas where we can improve. We hope to welcome you back again soon!
5.0分
其他
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I was in town for a family gathering. My brother had stayed there a few times and recommended it. Great place. Management is top notch. Comfortable bed. Good breakfast. Reasonable price. I highly recommend.
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酒店回复: Thank you for your thoughtful comments! We're delighted you enjoyed your visit and truly appreciate the recommendation. It’s wonderful to know our team helped make your stay enjoyable. We look forward to having you back whenever you're in the area!
干净又卫生
Really love led the energy of the staff they were friendly and warm. Will be recommending this location to anyone headed to Norman
It was suppose to be smoke free but where people was able to smoke was under our room and the smell came through air conditioner unit. The water pressure was low and it took awhile to warm up. But in all it was great. The staff was helpful and friendly.
Yes the morning staff is rude through they talked down to you for getting breakfast. And they talked down to my boyfriend like he the one that was making a waffle when he wasn't. He got told saves some food for the other guests when he was getting two sausages.
There was nothing wrong with this place. For the price it was about what you'd expect but the room was clean and that's what i cared about.
Breakfast was hot and good! Lots of choices. Room very clean and comfortable. And A/C worked well.
The hotel was nice. Other than it smelled like stale cigarette smoke in the room and hall. We had to run an air purifier the whole time.
I did have a group of loud people next door to me on my second night. Playing video games very loud at 3am. Sounded loud and drunk.
Good place to stay while passing through.
This hotel offers an affordable, clean place to stay. It's pet friendly which was the number one requirement for us. Affordability was also very important. Location is good. Hotel staff were all very polite. Beds are comfortable. AC nice and cool. Rooms were quiet. Breakfast was typical for hotel fare--they must all buy from the same supplier--so nothing worth bragging about really. Facility was very clean.
I was in town for a family gathering. My brother had stayed there a few times and recommended it. Great place. Management is top notch. Comfortable bed. Good breakfast. Reasonable price. I highly recommend.