酒店回复: Hi Carlos,Thank you for sharing such wonderful feedback! We’re delighted you enjoyed every moment of your stay. We hope to see you again soon for another amazing experience. Jeremy Ward #Team6
5.0分
其他
the room was a little "musty," but after spraying some aiir freshener and opening the door for a minute we were alright
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酒店回复: Hi Nattylew,Thanks for your feedback! We’re sorry to hear the room felt a bit musty, but glad you were able to make it more comfortable. We’ll look into this to help improve the freshness of our rooms. We appreciate your stay and hope to provide an even better experience next time!Jeremy Ward #Team6
5.0分
其他
The parking was right outside our door making it easy for our dogs to get in and out! Nice places to walk to - the creek, the park.
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酒店回复: Hi Carla,Thank you for your lovely feedback! We're glad the convenient parking and nearby walking areas made things easier for you and your dogs. It's great to hear you enjoyed the creek and park as well. We hope to welcome you back soon!Jeremy Ward #Team6
2.0分
其他
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The staff I interacted with were not welcoming, not friendly.
First, the keycard didn't work and had to be re-keyed.
The bathroom light didn't work so there was no light in the bathroom.
I don't understand why housekeeping had not notified the front desk of this, nor Maintenance. Apparently there were no maintenance staff on duty nor anyone else who could repair the light (presumably replacing light bulbs would have been sufficient).
The manager was not in and the desk clerk told me the place was full so I could not be moved to another room. She said she would leave a note for the manager who she believed would give me a discount. (She mentioned half off.)
The desk clerk in the morning (who I believe was the manger - also not friendly) was fairly dismissive of the issue, said no note had been left and in a curt, rather rude tone, said she could offer a refund of $10.
Her manner was very 'take it or leave it' so I took it and left.
Overall this was a very unpleasant experience. I will not be staying at any Motel 6 ever again and I would certainly not recommend it.
I understand the chain is basic and economical - I was not expecting high-end facilities and accommodations - but I believe all customers are entitled to warm and polite interactions with staff and fully functioning basic amenities.
3.0分
商务出差
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Best for someone like myself who simply needs a clean, bare bones place to catch some shut eye. Staff was attentive and friendly, rooms fairly clean, noise level not bad, AIR CONDITIONING WORKED WELL!
脏兮兮的，臭烘烘的。
每个灯开关和门都令人作呕。房间里弥漫着难闻的气味。我们立刻离开，去商店买了消毒剂和湿巾。
空调过滤器很脏。
床上没有毯子。
以上就是酒店预订不予退款的原因。如果不是太累，我们早就要求退款然后离开了。
我断断续续住过好几年了。我已经很久没来这里了，而且你真的能感觉到两年来这里的变化。甚至一些员工还是老面孔，这意味着这里有个很棒的经理。这里干净、安全，就像一家6号汽车旅馆。
地板、浴室通风口和木制品都很脏。无家可归者的营地离汽车旅馆很近。
我们没有订到我们特意预订的房间。
办理入住的女孩非常友好，乐于助人。房间气味不好闻，需要通风才能去除异味。
我遇到的两位朋友都很亲切，乐于助人。这里充满活力！大家做得真棒！
价格不错
the room was a little "musty," but after spraying some aiir freshener and opening the door for a minute we were alright
The parking was right outside our door making it easy for our dogs to get in and out! Nice places to walk to - the creek, the park.
The staff I interacted with were not welcoming, not friendly.
First, the keycard didn't work and had to be re-keyed.
The bathroom light didn't work so there was no light in the bathroom.
I don't understand why housekeeping had not notified the front desk of this, nor Maintenance. Apparently there were no maintenance staff on duty nor anyone else who could repair the light (presumably replacing light bulbs would have been sufficient).
The manager was not in and the desk clerk told me the place was full so I could not be moved to another room. She said she would leave a note for the manager who she believed would give me a discount. (She mentioned half off.)
The desk clerk in the morning (who I believe was the manger - also not friendly) was fairly dismissive of the issue, said no note had been left and in a curt, rather rude tone, said she could offer a refund of $10.
Her manner was very 'take it or leave it' so I took it and left.
Overall this was a very unpleasant experience. I will not be staying at any Motel 6 ever again and I would certainly not recommend it.
I understand the chain is basic and economical - I was not expecting high-end facilities and accommodations - but I believe all customers are entitled to warm and polite interactions with staff and fully functioning basic amenities.
Best for someone like myself who simply needs a clean, bare bones place to catch some shut eye. Staff was attentive and friendly, rooms fairly clean, noise level not bad, AIR CONDITIONING WORKED WELL!