酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We appreciate your observations regarding the accommodations, comfort, and amenities, as they help us evaluate and enhance the guest experience. Our team is committed to maintaining high standards and providing a welcoming environment for every guest. Your insights on service and offerings are valuable, and we look forward to the opportunity to provide a more seamless and enjoyable stay in the future.Sincerely, Hotel Manager
4.0分
情侣出游
原文
翻译提供方：Google
很棒的酒店，房间宽敞。地理位置优越，靠近商店。员工友好，早餐美味。
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酒店回复: Dear Pieter,Thank you for your review. We are delighted that you enjoyed the spacious room, convenient location near shops, friendly staff, and satisfying breakfast. It is always our goal to provide a comfortable and welcoming stay for our guests. We look forward to welcoming you again on your next visit.Sincerely, Donna Grassi General Manager
4.0分
其他
原文
翻译提供方：Google
不
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酒店回复: Dear Michael,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Donna Grassi General Manager
1.0分
商务出差
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We couldnt make it and tried to cancle. They wouldn't refund our money. I Wil never stay at that motel ever in my loife. And i will spread the word to everyone i know to never stay there.
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酒店回复: Dear Dale,We have noted your comments as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. We are sorry for any inconvenience.Sincerely, Donna Grassi General Manager
5.0分
其他
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The room was clean. Bed was soft. Loved the multiple pillows. The bathroom was a little old but worked. The check in was amazing. Over the top customer service. Would stay again.
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酒店回复: Dear Guest,Thank you for choosing our hotel. We are delighted to hear that your stay was comfortable and that you enjoyed the soft bed and variety of pillows. It is wonderful to know that our team made a positive impression with exceptional customer service during your check-in experience. Your appreciation means a great deal to us, and we look forward to welcoming you back.Sincerely, Donna Grassi General Manager.
5.0分
家庭亲子
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Got to property early after driving through the night and requested early check-in. Initially we were told there was no availability and was told to return at 4:00p with very little consideration of our circumstance. Front desk staff were polite and empathetic but manager was not initially. After about an hour we were called and offered the early check-in by Donna in Management. Appreciate the above and beyond service that we received.
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酒店回复: Dear JoLynn,Thank you for sharing your experience. We are glad that our front desk team showed kindness and understanding during your arrival and that Donna was able to assist with early check-in. Your recognition of her effort is greatly appreciated. We regret any initial inconvenience but are pleased the situation was resolved positively. Providing thoughtful service is important to us, and we look forward to welcoming you again for another comfortable stay.Sincerely, Donna Grassi General Manager
1.0分
商务出差
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This place was filthy you could not walk on the laminate floors without having your feet turn black hair all over the place gum stuck to the floor The water when it came out to make coffee was brown. At half the price it would have been way way too much
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酒店回复: Dear Kriss,We take your feedback very seriously, and it is clear we fell short of expectations during your stay. Cleanliness and maintenance are essential to guest comfort, and your comments about the floors, gum, hair, and water quality will be carefully reviewed with our team. Your input helps us identify urgent areas that need improvement, and we are committed to addressing them. We value your perspective and will work to create a better experience for future stays.Sincerely, Donna Grassi General Manager
4.0分
情侣出游
Room was nice and big. Looked like it needed something else in there since it had a big open space. I would stay again
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酒店回复: Dear Edward ,Thank you for sharing your feedback. We are glad you enjoyed the spacious and comfortable room. Your feedback about adding a few extra touches is appreciated and will help us enhance the guest experience. We look forward to welcoming you back for another stay in the future.Sincerely, Donna Grassi General Manager
3.0分
其他
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Room was clean and we didn't have any issues with noise. Staff is very kind, friendly and helpful. The only downside is the condition of the room. The shower had low to no water pressure and everything seems kind of run down, other then that it's really not a bad place to stay at all.
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酒店回复: Dear Melissa ,We are pleased to hear you appreciated the cleanliness of the room and found our staff to be kind, friendly, and helpful. It is great that your stay was peaceful without any noise issues. We understand your observations regarding the shower water pressure and the overall condition of the room, and these insights help guide future improvements. We are glad you still found the property to be a comfortable and convenient place to stay.Sincerely, Donna Grassi General Manager
酒店除了比较吵以外卫生和设施都还可以，特别是早餐算是老美酒店里比较丰盛的了。对于中国胃来说，配上一杯泡面就完美了。
抵达时，住宿环境不是特别干净。床很舒服。
工作人员本来可以更友好一些；有些人穿着脏兮兮的T恤。
早餐选择非常有限。住一晚还可以，但绝对不适合长期住宿。
很棒的酒店，房间宽敞。地理位置优越，靠近商店。员工友好，早餐美味。
不
We couldnt make it and tried to cancle. They wouldn't refund our money. I Wil never stay at that motel ever in my loife. And i will spread the word to everyone i know to never stay there.
The room was clean. Bed was soft. Loved the multiple pillows. The bathroom was a little old but worked. The check in was amazing. Over the top customer service. Would stay again.
Got to property early after driving through the night and requested early check-in. Initially we were told there was no availability and was told to return at 4:00p with very little consideration of our circumstance. Front desk staff were polite and empathetic but manager was not initially. After about an hour we were called and offered the early check-in by Donna in Management. Appreciate the above and beyond service that we received.
This place was filthy you could not walk on the laminate floors without having your feet turn black hair all over the place gum stuck to the floor The water when it came out to make coffee was brown. At half the price it would have been way way too much
Room was nice and big. Looked like it needed something else in there since it had a big open space. I would stay again
Room was clean and we didn't have any issues with noise. Staff is very kind, friendly and helpful. The only downside is the condition of the room. The shower had low to no water pressure and everything seems kind of run down, other then that it's really not a bad place to stay at all.