酒店回复: Thank You for your feedback. We are pleased to hear that you enjoyed your recent stay and were able to appreciate all that the immediate area has to offer. We like to welcome everyone with warm smiles and polite conversation so that everyone is relaxed and comfortable. After all, you're not just a guest, you are part of the La Quinta family. We hope to see you next time you are in the area.
3.0分
其他
原文
翻译提供方:Google
房间比较干净。
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酒店回复: Thank You for your feedback. We are pleased to hear that you enjoyed your recent stay and were able to appreciate all that the immediate area has to offer. We like to welcome everyone with warm smiles and polite conversation so that everyone is relaxed and comfortable. After all, you're not just a guest, you are part of the La Quinta family. We hope to see you next time you are in the area.
5.0分
家庭亲子
原文
翻译提供方:Google
都好
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酒店回复: Gracias por sus comentarios. Nos alegra que haya disfrutado de su reciente estancia y esperamos verlo la proxima vez que este en la zona.
4.0分
其他
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Perfect and easy stay!
We stayed here during paren's weekend for OU and it was great. Everything was clean, the beds were comfortable and the hotel was quiet! We would definitely stay here again.
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酒店回复: Thank You for your feedback. We are pleased to hear that you enjoyed your recent stay and were able to appreciate all that the immediate area has to offer. We like to welcome everyone with warm smiles and polite conversation so that everyone is relaxed and comfortable. After all, you're not just a guest, you are part of the La Quinta family. We hope to see you next time you are in the area.
4.0分
其他
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The bathtub was peeling paint, and I believe someone stayed in our room with a pet and it wasn’t clean properly. So our allergies were going crazy. Pet friendly hotels need to be sensitive to people who have pet allergies.
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酒店回复: Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced. I know how frustrating that can be. This is not how we run our hotel. I will be looking further into this, speaking with my staff, and turning this room over to the maintenance department to make any needed improvements. Thank You for letting me know. I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once to ensure that it does not happen again. Our website clearly states that we are 100% pet friendly.We like to welcome everyone with warm smiles and polite conversation. We hope to see you in future travels.
3.0分
其他
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There was dirt and what appeared to be rat feces in an easy chair. Property was worn out and dilapidated. Cigarette butts in back courtyard. This place needs a deep clean and updating.
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酒店回复: Thank You for your feedback. We would like to apologize for any inconvenience/discomfort you may have experienced. I know how frustrating that can be.This is not how we run our hotel. I will be looking further into this and speaking with my staff. Thank You for letting me know. I always encourage our guests to bring any issues/concerns they may have to the attention of the front desk immediately so that we can address at once to ensure that it does not happen again. We hope to see you in future travels.
2.0分
商务出差
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The room keys did not work. I had to ask for new keys so many times that I walked 18 times on one day back and to the staff desk. My room was on the 4th floor furthest from the staff desk. The manager and staff offered nothing other than I just needed to keep trying the new keys they would give me.
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酒店回复: I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our high standards.
5.0分
其他
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Friendly staff. Even after we had to go back to them multiple times because we kept demagnetizing our key cards. Tiny screw up when my name got charged on the room don't know how they got my married name on it since I've been divorced for 6 years now.
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酒店回复: Thank You for your feedback. We are pleased to hear that you enjoyed your recent stay and were able to appreciate all that the immediate area has to offer. We like to welcome everyone with warm smiles and polite conversation so that everyone is relaxed and comfortable. After all, you're not just a guest, you are part of the La Quinta family. We hope to see you next time you are in the area.
2.0分
其他
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Not a great experience
The lobby is updated and clean, the elevator is very slow and looked terrible. Our tv didn’t work and we called the front desk on our arrival night and there was no maintenance person who could help and we were told the same thing the next morning.
Breakfast was mediocre.
At checkout I asked for a discount since we had no tv and no one could fix it and I was told I would have to talk to the manager who was not there. I asked if they could call me and the girl at the desk said she would make a note.
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酒店回复: Thank You for your feedback. We would like to extend our apologies for any inconvenience/discomfort you may have experienced during your recent stay, I know how frustrating that can be.We spoke earlier on the phone, and I believe we found a suitable resolution. Again, my apologies.We like to welcome everyone with warm smiles and polite conversation.We hope to see you next time you are in the area.
5.0分
其他
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Good stay
The staff was great! So friendly and went out of their way to make sure we had what we needed.
Nice lobby area with couches and chairs where we could sit and visit.
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酒店回复: Thank You for your feedback. We are pleased to hear that you enjoyed your recent stay and were able to appreciate all that the immediate area has to offer. I am especially happy that you found our hotel very clean. We like to welcome everyone with warm smiles and polite conversation so that everyone is relaxed and comfortable. After all, you're not just a guest, you are part of the La Quinta family. We hope to see you next time you are in the area.
总体来说非常物有所值。地理位置优越,靠近高速公路,而且有很多餐饮选择
房间比较干净。
都好
Perfect and easy stay!
We stayed here during paren's weekend for OU and it was great. Everything was clean, the beds were comfortable and the hotel was quiet! We would definitely stay here again.
The bathtub was peeling paint, and I believe someone stayed in our room with a pet and it wasn’t clean properly. So our allergies were going crazy. Pet friendly hotels need to be sensitive to people who have pet allergies.
There was dirt and what appeared to be rat feces in an easy chair. Property was worn out and dilapidated. Cigarette butts in back courtyard. This place needs a deep clean and updating.
The room keys did not work. I had to ask for new keys so many times that I walked 18 times on one day back and to the staff desk. My room was on the 4th floor furthest from the staff desk. The manager and staff offered nothing other than I just needed to keep trying the new keys they would give me.
Friendly staff. Even after we had to go back to them multiple times because we kept demagnetizing our key cards. Tiny screw up when my name got charged on the room don't know how they got my married name on it since I've been divorced for 6 years now.
Not a great experience
The lobby is updated and clean, the elevator is very slow and looked terrible. Our tv didn’t work and we called the front desk on our arrival night and there was no maintenance person who could help and we were told the same thing the next morning.
Breakfast was mediocre.
At checkout I asked for a discount since we had no tv and no one could fix it and I was told I would have to talk to the manager who was not there. I asked if they could call me and the girl at the desk said she would make a note.
Good stay
The staff was great! So friendly and went out of their way to make sure we had what we needed.
Nice lobby area with couches and chairs where we could sit and visit.