That picture on the left is not at all what the room looked like. The whole hotel had a funky smell and just looks so unkempt.
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酒店回复: Dear Catherina, Thank you for sharing your feedback. We regret that your stay did not reflect the experience you anticipated. Your observations regarding the overall condition and atmosphere have been noted and will be shared with our team to ensure improvements. We truly value your comments, as they help us enhance the quality of our accommodations. We hope you might consider returning in the future so we can provide a more pleasant and comfortable visit.Sincerely,Hotel Management
5.0分
其他
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Never place and very convenience, friendly and respectful staff. Rooms clean and comfortable; ,hallway’s carpet has a small and a lots of stains, needs a deep cleaning . Lovely place.
3.0分
其他
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This should be a last resort. I don't recommend.
We needed a place for the night since our hot water heater broke. We requested a non-smoking room. The room we were in had cigarette burns on the counter tops and smelled like smoke. And the trash had not been emptied from the people who stayed there before us. The carpets (in the hall and in the room) were dirty and in need of vacuuming. The check-in staff was friendly, but there are other options for places to stay.
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酒店回复: Dear Susan, Thank you for sharing your detailed feedback. We understand how important it is for guests to feel comfortable and at ease, especially when staying unexpectedly. It is concerning to hear that the condition of the room and overall cleanliness did not reflect the standards we aim to provide. Your remarks regarding the environment and upkeep will be shared with the appropriate team for attention. We do, however, appreciate your kind words about the front desk. Your perspective is valued, and we hope future stays offer a more positive impressionSincerely, Hotel Management
1.0分
其他
Put us next to the elevator and it was very noisy at 7am with people talking loudly and vacuuming all morning. Could not go back to sleep from all the noise.
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酒店回复: Dear Chad, Thank you for sharing your experience with us. We are very sorry to learn that your rest was disturbed during your stay. A peaceful environment is an important part of feeling comfortable, and it is clear this was not the case for you. Please know that your feedback will be shared with our team for better improvements. We truly value your perspective, as it helps us focus on creating a more relaxing and enjoyable atmosphere. We hope you will consider giving us another opportunity to provide a much more restful visit in the future.Sincerely,Hotel Management
我需要提前一天退房，酒店前台很通情达理地同意了，但Trip.com却说酒店不同意。我猜这是Trip.com不想退钱给我的说辞，这让我很不开心。
设施：比较老旧
卫生：各类异味
环境：10号路旁尚可
服务：尚可
没有可用的Wi-Fi是致命的缺陷。纱窗需要更换，房间里有好几只死蜜蜂，还有蟑螂。套房里弥漫着烟味，说明通风很差，而且有人在楼里的其他地方吸烟。公共区域，尤其是走廊和楼梯间，都散发着一股难闻的腐臭味。酒店位于邻近机场的降落航线上，所以经常有小型飞机低空飞过。厨房里缺少必需品。我们迫不及待地想要离开这个地方。
非常失望。
房间的厨房区域很脏。炉灶几乎不热，冷冻室能用，但冰箱坏了，所以我做的所有食物都只能扔掉。更糟糕的是，我不得不回家自己拿锅碗瓢盆，因为房间里什么都没有。我租这间房的初衷就是想出去住一晚，吃顿家常菜。非常失望。我租过很多次长住的房间，但这次的体验真的太糟糕了。
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有人在我到达之前把礼物留在厕所里，一直没冲掉。到处都是污垢和灰尘。气味难闻，但还能忍受。床基本上就是一个架在金属框架上的简易床。
那地方破败不堪，烟雾缭绕。就像地狱之门前的旅馆。廉价的、病态的、抽烟的居民，随地吐痰。有个小小的咖啡和松饼摊。
That picture on the left is not at all what the room looked like. The whole hotel had a funky smell and just looks so unkempt.
Never place and very convenience, friendly and respectful staff. Rooms clean and comfortable; ,hallway’s carpet has a small and a lots of stains, needs a deep cleaning . Lovely place.
This should be a last resort. I don't recommend.
We needed a place for the night since our hot water heater broke. We requested a non-smoking room. The room we were in had cigarette burns on the counter tops and smelled like smoke. And the trash had not been emptied from the people who stayed there before us. The carpets (in the hall and in the room) were dirty and in need of vacuuming. The check-in staff was friendly, but there are other options for places to stay.
Put us next to the elevator and it was very noisy at 7am with people talking loudly and vacuuming all morning. Could not go back to sleep from all the noise.