酒店回复: I certainly apologize for your issues you had. That is not like us to issues like you informed us of. Thank you for the information
2.0分
情侣出游
原文
翻译提供方:Google
酒店和建筑都比较老旧,大堂很新,而且翻新过。房间里有干净的新床单,但家具比较旧。
酒店回复: Thank you for the review, we are always updating areas
2.0分
商务出差
原文
翻译提供方:Google
房间非常不舒服,太冷,根本睡不着
房间非常冷,根本睡不着,我和我的家人都感觉很不舒服。
酒店回复: I apologize things were not perfect. We hope you try us again
1.0分
其他
原文
翻译提供方:Google
第一个房间没有空调。第二个房间的电视需要维修,淋浴没有热水。
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酒店回复: We do apologize for your issues and I we got everything worked out for you
1.0分
其他
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The walls are so thin in the rooms that we could hear every word the people in the room next to us were saying at normal talking volume. There was a heater issue that caused a loud banging noise for hours in the middle of the night. Outdate rooms.
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酒店回复: Thank you for the review. I apologize things were less than perfect
2.0分
家庭亲子
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Check in service was poor, they overlooked the room we book, didn’t inform us of amenities and were out of pool towels and towels for guests ! Our bathroom/ bathtub was disgusting
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酒店回复: Thank you for the review. I apologize things were less than perfect
2.0分
其他
There was considerable debris on the carpet in front of my room…and up and down the hallway. Breakfa
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酒店回复: Thank you for the review. I will pass this on to the staff to correct
4.0分
其他
Great customer service. Hotel could use some updates, but overall is still a nice place to stay.
入住手续很简单,因为我们是在线办理的。我们到达时房间很热。我们打开了空调,温度好像只有62华氏度(约17摄氏度)。晚上空调冻住了,然后就停了。我们醒来时感觉很热。他们正在粉刷大楼外墙,所以窗户都用胶带封住封住了。床很硬,这让我们很不舒服。我告诉前台关于空调的问题,她说她会联系维修人员,祝你今天过得愉快。就这样。
这家酒店的体验糟透了。我到的时候房间热得要命。然后去用淋浴,洗发水和护发素都空了。淋浴时没有冷水。泳池很脏。没有热水浴缸。
这家酒店糟透了。走廊里弥漫着尿骚味,我们不得不堵住门缝才能挡住。浴室的门关不上。浴室的插座没电。水龙头里流出来的水很脏。我们再也不会来这家酒店了。
酒店和建筑都比较老旧,大堂很新,而且翻新过。房间里有干净的新床单,但家具比较旧。
房间非常不舒服,太冷,根本睡不着
房间非常冷,根本睡不着,我和我的家人都感觉很不舒服。
第一个房间没有空调。第二个房间的电视需要维修,淋浴没有热水。
The walls are so thin in the rooms that we could hear every word the people in the room next to us were saying at normal talking volume. There was a heater issue that caused a loud banging noise for hours in the middle of the night. Outdate rooms.
Check in service was poor, they overlooked the room we book, didn’t inform us of amenities and were out of pool towels and towels for guests ! Our bathroom/ bathtub was disgusting
There was considerable debris on the carpet in front of my room…and up and down the hallway. Breakfa
Great customer service. Hotel could use some updates, but overall is still a nice place to stay.