酒店回复: I certainly apologize for your issues you had. That is not like us to issues like you informed us of. Thank you for the information
2.0分
情侣出游
原文
翻译提供方:Google
酒店和建筑都比较老旧,大堂很新,而且翻新过。房间里有干净的新床单,但家具比较旧。
酒店回复: Thank you for the review, we are always updating areas
2.0分
商务出差
原文
翻译提供方:Google
房间非常不舒服,太冷,根本睡不着
房间非常冷,根本睡不着,我和我的家人都感觉很不舒服。
酒店回复: I apologize things were not perfect. We hope you try us again
1.0分
其他
原文
翻译提供方:Google
第一个房间没有空调。第二个房间的电视需要维修,淋浴没有热水。
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酒店回复: We do apologize for your issues and I we got everything worked out for you
5.0分
其他
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Clean rooms, friendly staff. The room looks a bit dated but the bed was not. It was very comfy and updated. That is the most important part of the room. I was there 7 nights.
Breakfast buffet was pretty standard fare.
Easy parking. Overall a good experience and would stay there again.
酒店回复: Thank you for the nice review. We hope to see you again soon.
3.0分
情侣出游
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We are seniors and we were given the room farthest from the front desk with no suggestion that we could drive to a closer door. I walk with a cane and was using it so the staff member could see.that. Our remote for the TV was missing and a new one was brought to us. The gentleman offered to set it up for us - 5 star. The bed was very comfy, traffic noise was bad - we were right next to the freeway. Breakfast was good, staff there excellent. We will not stay again.
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酒店回复: Thank you for the review and the information. I do apologize for the issues you had
4.0分
其他
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It had turned cold and the heater was not working. The staff did find us some blankets so we were ok! Parking lot really worn, but ample parking. Liked that it was off a main road. Room very nice and very clean. Breakfast had a great selection.
酒店回复: Thank you for the review
2.0分
家庭亲子
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the shower water is to hot and we can’t adjust ed it .they should change it. we left the hotel with out bath. and in the pool we notice that stranger can do swimming inside the hotel, they can in or out the hotel.
酒店回复: Thank you for the review. I do apologize for the issues you had.
入住手续很简单,因为我们是在线办理的。我们到达时房间很热。我们打开了空调,温度好像只有62华氏度(约17摄氏度)。晚上空调冻住了,然后就停了。我们醒来时感觉很热。他们正在粉刷大楼外墙,所以窗户都用胶带封住封住了。床很硬,这让我们很不舒服。我告诉前台关于空调的问题,她说她会联系维修人员,祝你今天过得愉快。就这样。
这家酒店的体验糟透了。我到的时候房间热得要命。然后去用淋浴,洗发水和护发素都空了。淋浴时没有冷水。泳池很脏。没有热水浴缸。
这家酒店糟透了。走廊里弥漫着尿骚味,我们不得不堵住门缝才能挡住。浴室的门关不上。浴室的插座没电。水龙头里流出来的水很脏。我们再也不会来这家酒店了。
酒店和建筑都比较老旧,大堂很新,而且翻新过。房间里有干净的新床单,但家具比较旧。
房间非常不舒服,太冷,根本睡不着
房间非常冷,根本睡不着,我和我的家人都感觉很不舒服。
第一个房间没有空调。第二个房间的电视需要维修,淋浴没有热水。
Clean rooms, friendly staff. The room looks a bit dated but the bed was not. It was very comfy and updated. That is the most important part of the room. I was there 7 nights.
Breakfast buffet was pretty standard fare.
Easy parking. Overall a good experience and would stay there again.
We are seniors and we were given the room farthest from the front desk with no suggestion that we could drive to a closer door. I walk with a cane and was using it so the staff member could see.that. Our remote for the TV was missing and a new one was brought to us. The gentleman offered to set it up for us - 5 star. The bed was very comfy, traffic noise was bad - we were right next to the freeway. Breakfast was good, staff there excellent. We will not stay again.
It had turned cold and the heater was not working. The staff did find us some blankets so we were ok! Parking lot really worn, but ample parking. Liked that it was off a main road. Room very nice and very clean. Breakfast had a great selection.
the shower water is to hot and we can’t adjust ed it .they should change it. we left the hotel with out bath. and in the pool we notice that stranger can do swimming inside the hotel, they can in or out the hotel.