Yes the room was spotless the lady at the front desk was friendly and very helpful. My wife and I will be back to this motel again
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酒店回复: Hello Raymundo,Thank you for your positive feedback! We're thrilled to hear that you enjoyed the cleanliness of your room and had a great experience with our front desk staff. Your kind words motivate us to keep delivering excellent service. We look forward to welcoming you and your wife back for another stay in the future!
4.0分
其他
Checking in and we were not greeted. Room was ok, found some hair on our bedding in a few places. Overall its a value inn and you get what you expect.
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酒店回复: Hello Tony,Thank you for sharing your feedback. We appreciate your perspective on our hotel, and we're sorry to hear that your check-in experience did not meet your expectations. Cleanliness is important to us, and your comments will be passed along to the appropriate team for review. We hope you had some enjoyable moments during your stay and will consider us again in the future.
4.0分
家庭亲子
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The staff was very friendly, and the price was right. They had breakfast, the pool was great, and the hot tub worked perfectly—my kids loved it. It was also close to dining, shopping, and OHSU, which made the location convenient.
However, the building itself is older and really needs updating. The hallways were dark, the wallpaper and door frames were peeling, and overall it felt more like a Quality Inn or Rodeway Inn level of quality. It’s fine for a quick overnight stay, but not the kind of place you’d choose for a vacation.
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酒店回复: Hello Jackie,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you enjoyed our friendly staff, convenient location, and amenities like the breakfast and pool. Your comments regarding the building's condition have been noted, and we appreciate your insights as they are valuable in our ongoing efforts to enhance the guest experience. We hope to have the opportunity to welcome you and your family back in the future for another stay.
2.0分
其他
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Staff at check didn’t even look up at me once while checking in. Not even a hello to greet us.
Just walk in and said ID. That was it. Any staff that was at reception never acknowledged anyone that was in the lobby. Didn’t even look at you. The only staff member that was nice was the lady in the kitchen, breakfast room.
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酒店回复: Hello Enrico,Thank you for sharing your experience. We appreciate your feedback regarding the check-in process, and it's unfortunate to hear that the staff did not provide the warm welcome we strive for. Your mention of the kitchen staff member is appreciated, as we are glad to know she made a positive impression. We take guest insights seriously and will share your comments with the team as part of our ongoing improvement efforts. Thank you again for your input regarding your stay.
5.0分
其他
Nice place
It was really nice. The only issue is when we arrived there was a sign be back in 5 minutes at the front desk. It was more like 30.
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酒店回复: Hello Rick,Thank you for your feedback. We're glad to hear you enjoyed your time with us. We appreciate your patience regarding the wait at the front desk, and your comments will be shared with our team to help improve our service efficiency. We look forward to welcoming you back for another enjoyable stay in the future.
1.0分
家庭亲子
there was blood on the sheet in the first room and then was put next to loud ppl rooms were not very c kean
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酒店回复: Hello MARQUIS,Thank you for your feedback regarding your recent stay. We take cleanliness very seriously, and your comments have been shared with our housekeeping team for review. Additionally, we understand that noise can impact your experience, and we are continuously working on ways to enhance guest comfort. We appreciate your insights and hope you will consider staying with us again in the future.
卫生挺好的，前台接待挺礼貌
房间设施较旧的comfort suites，不太匹配suites的标准，不推荐。
我们住的房间沙发上有面包屑，沙发上有污渍，地毯上有大块污渍，长凳垫子上有胶带，马桶冲水手柄脱落，床太硬，枕头也太硬，最糟糕的是，早上九点的时候，欧陆式早餐已经没有什么可吃的了。当问工作人员是否还有几根香蕉时，他们只是耸了耸肩。
不安全！
这家住宿非常不安全。我的车停了不到三个小时就被撬了，很多贵重物品被盗。我立即通知了酒店，希望能拿到三个摄像头能拍到我车的监控录像。三天后，酒店经理告诉我，他们的DVR只能回溯4天，而且没有任何录像。情况非常不对劲。我绝对不会选择这家住宿，因为我经常出差。
Yes the room was spotless the lady at the front desk was friendly and very helpful. My wife and I will be back to this motel again
Checking in and we were not greeted. Room was ok, found some hair on our bedding in a few places. Overall its a value inn and you get what you expect.
The staff was very friendly, and the price was right. They had breakfast, the pool was great, and the hot tub worked perfectly—my kids loved it. It was also close to dining, shopping, and OHSU, which made the location convenient.
However, the building itself is older and really needs updating. The hallways were dark, the wallpaper and door frames were peeling, and overall it felt more like a Quality Inn or Rodeway Inn level of quality. It’s fine for a quick overnight stay, but not the kind of place you’d choose for a vacation.
Staff at check didn’t even look up at me once while checking in. Not even a hello to greet us.
Just walk in and said ID. That was it. Any staff that was at reception never acknowledged anyone that was in the lobby. Didn’t even look at you. The only staff member that was nice was the lady in the kitchen, breakfast room.
Nice place
It was really nice. The only issue is when we arrived there was a sign be back in 5 minutes at the front desk. It was more like 30.
there was blood on the sheet in the first room and then was put next to loud ppl rooms were not very c kean