Staff was fine,but limited. Elevators inoperative. Some things wrong in 2 out of 3 rooms. Mixer wouldn’t shut off. Breakfast prices like fine dining. No lounge available during the day.
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酒店回复: Thank you for staying with us, We are sorry for any and all inconveniences during your stay. We hope you have a great day.
2.0分
其他
Needs major renovations!!! Room, lobby, elevator, bathroom, —poor condition-filthy window in room -don’t stay there!!!!!
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酒店回复: Thank you for staying with us, We are sorry for any and all inconveniences during your stay. We hope you have a great day
4.0分
情侣出游
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Everyone was extremely nice. Especially our room service lady, Elisa (think spelled right) she was amazing!!! Hotel was beautiful for the lobby and a good size store available along with a bar to sit at if you wanted.
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酒店回复: We're pleased to hear you enjoyed your stay, Have a great rest of day!
2.0分
其他
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Really bad experience that was my first time to stay. I had a bad experience with the elevator. I got stuck in there for 10 to 15 minutes. I got panic attack with that and I got two my finger got scratched. Everyone was complaining. It’s not only me. Everyone got stuck there. None of the button was working. I am very disappointed.
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酒店回复: Thank you for staying with us, We are sorry for any and all inconveniences during your stay. We hope you have a great day
3.0分
其他
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They were courteous, but one was not “friendly” and didn’t acknowledge me standing there as the only one on line while she took another work call for a couple minutes.
The beds were super hard - like getting on a haystack with sheets over it. They don’t use duvet covers just a sheet over the bottom and sheet over the top. But the sheets were clean.
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酒店回复: We apologize for any inconveniences that happened during your stay with us. We hope you enjoy the rest of your day.
条件可以,外部环境很好
对于商务出行或探索长岛来说,这家酒店很方便。但如果你的旅行计划主要在纽约市,那就要注意了,因为它离纽约市太远。无论从纽约市出发还是从JFK机场过来,想要在附近出行,都必须得有车。
酒店有三部电梯,但我们住的那段时间只有一部是能用的。有一次我们等了15分钟电梯都没来,最后不得不走了六层楼梯下去。前台有一位女士态度非常恶劣,我简直不敢相信她还能从事客服工作。
一切都很棒,我们很喜欢。
我预订了第一天早上的夜间入住。我们直到周二凌晨 4:00 才入住。我们将在几个小时后退房
Staff was fine,but limited. Elevators inoperative. Some things wrong in 2 out of 3 rooms. Mixer wouldn’t shut off. Breakfast prices like fine dining. No lounge available during the day.
Needs major renovations!!! Room, lobby, elevator, bathroom, —poor condition-filthy window in room -don’t stay there!!!!!
Everyone was extremely nice. Especially our room service lady, Elisa (think spelled right) she was amazing!!! Hotel was beautiful for the lobby and a good size store available along with a bar to sit at if you wanted.
Really bad experience that was my first time to stay. I had a bad experience with the elevator. I got stuck in there for 10 to 15 minutes. I got panic attack with that and I got two my finger got scratched. Everyone was complaining. It’s not only me. Everyone got stuck there. None of the button was working. I am very disappointed.
They were courteous, but one was not “friendly” and didn’t acknowledge me standing there as the only one on line while she took another work call for a couple minutes.
The beds were super hard - like getting on a haystack with sheets over it. They don’t use duvet covers just a sheet over the bottom and sheet over the top. But the sheets were clean.