We also got caught in a situation where the elevators were not working and that that television service was not working right. Maybe simply a bad coincidence
展开
酒店回复: We apologize for any inconveniences that happened during your stay with us. We hope you enjoy the rest of your day.
5.0分
其他
展开
comfortable bed, very clean, nice housekeeping staff, decent gym. would be nice to have complimentary breakfast not just coffee, if you're really interested what people think.
展开
酒店回复: We're happy to hear you enjoyed your stay. We hope to see you again!
3.0分
情侣出游
展开
We were there for our niece's wedding. We got there at 5:10 to check in, change and head to venue nearby. Our room was not ready. It took 20 minutes for the staff to "find one." We had to scramble to make it on time. For our inconvenience we were give vouchers for breakfast.
展开
酒店回复: We apologize for any inconveniences that happened during your stay with us. We hope you enjoy the rest of your day.
2.0分
商务出差
展开
Terrible. Check in at 3? Room wasn’t ready until 5:30. That is not the way a high priced hotel treats guests. All the elevators broke down and had to use the service car along with dozens of others. Waiting for the service car caused us to take 15 minutes to get to the lobby. All together, amazed at how bad this experience was
展开
酒店回复: We apologize for any inconveniences that happened during your stay with us. We hope you enjoy the rest of your day.
2.0分
情侣出游
展开
Don’t like the fact that they hold your deposit and then release it which takes 7-10 days to credit back
Can’t understand why the can’t just charge the card that’s on file to pay for room if there is a problem after you leave
展开
酒店回复: We apologize for any inconveniences that happened during your stay with us. We hope you enjoy the rest of your day.
1.0分
其他
Elevator was broken. Dance competition was being held there and it was noisy, garbage left behind. Restaurant, bar and room service weren’t available.
展开
酒店回复: We apologize for any inconveniences that happened during your stay with us. We hope you enjoy the rest of your day.
条件可以，外部环境很好
对于商务出行或探索长岛来说，这家酒店很方便。但如果你的旅行计划主要在纽约市，那就要注意了，因为它离纽约市太远。无论从纽约市出发还是从JFK机场过来，想要在附近出行，都必须得有车。
酒店有三部电梯，但我们住的那段时间只有一部是能用的。有一次我们等了15分钟电梯都没来，最后不得不走了六层楼梯下去。前台有一位女士态度非常恶劣，我简直不敢相信她还能从事客服工作。
我预订了第一天早上的夜间入住。我们直到周二凌晨 4:00 才入住。我们将在几个小时后退房
Room was clean, but it was cold
The heat was only working up to 72°F.
We also got caught in a situation where the elevators were not working and that that television service was not working right. Maybe simply a bad coincidence
comfortable bed, very clean, nice housekeeping staff, decent gym. would be nice to have complimentary breakfast not just coffee, if you're really interested what people think.
We were there for our niece's wedding. We got there at 5:10 to check in, change and head to venue nearby. Our room was not ready. It took 20 minutes for the staff to "find one." We had to scramble to make it on time. For our inconvenience we were give vouchers for breakfast.
Terrible. Check in at 3? Room wasn’t ready until 5:30. That is not the way a high priced hotel treats guests. All the elevators broke down and had to use the service car along with dozens of others. Waiting for the service car caused us to take 15 minutes to get to the lobby. All together, amazed at how bad this experience was
Don’t like the fact that they hold your deposit and then release it which takes 7-10 days to credit back
Can’t understand why the can’t just charge the card that’s on file to pay for room if there is a problem after you leave
Elevator was broken. Dance competition was being held there and it was noisy, garbage left behind. Restaurant, bar and room service weren’t available.