酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn & Suites Newark - University. We appreciate your comments about the jet tub and are glad it met your expectations. However, we sincerely apologize for the aspects of your experience that did not meet your standards, particularly regarding the condition and cleanliness of the building.We acknowledge your feedback and will certainly consider this as we plan future improvements to ensure a more comfortable stay for our guests. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof Management RediResponse Specialist
1.0分
商务出差
原文
翻译提供方：Google
价格和房间不符
5.0分
其他
原文
翻译提供方：Google
好的
2.0分
家庭亲子
展开
I had to get my cards reprogrammed several times, as they would only work no more than once each time. Or I had to have my family come to the door to let me in. I also tried to iron my shirt -- the ironing board was broken and the iron left rust stains on my white shirt. The property and room s were poorly maintained. Will never stay here again.
展开
酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Newark - University. Please accept our apologies for the situation you described regarding the cards and the condition of the ironing board you mentioned. We are saddened to read your comments. We will be sure to share your feedback with management in an effort to get direct attention to this matter.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we hope you’ll consider visiting one of our other hotels within our brand family, where we are dedicated to ensuring a more enjoyable stay.Very truly yours,DevineRed Roof ManagementRediResponse Specialist
1.0分
家庭亲子
Bathroom fixtures all broken - so dangerous if you have kids or fall in the bathroom.
Even to flush the toilet you could get a bad cut
展开
酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Newark - University. Please accept our apologies for the state of the bathroom and the toilet you mentioned. We will be sure to share your feedback with management in an effort to get direct attention to this matter.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,DevineRed Roof ManagementRediResponse Specialist
入住的时候前台办理人员很不赖烦的样子，房间的洗澡都没办法淋浴坏了，卫生间洗手池都很脏住过这么多酒店体验感最差的一次
我觉得我们应该有自己的隐私。我每天花将近100美元入住，如果我想把毯子铺在阳台栏杆上晒日光浴，我至少应该能够做到，反正我也不能播放音乐。而且，除非我提出要求，否则客房服务不应该进入我的房间。这侵犯了我的隐私。我不喜欢回到房间时发现客房服务正在里面。既然我们必须遵守噪音规定（比如不能大声播放音乐），那您也应该在一些小事情上通融一下。
一般般，房间网络特别不好，影响工作效率
不错的地方
糟糕的体验
我每次开会都会住这家酒店，但这次的体验真的很糟糕。我到前台等了很久才办理入住，前台小姐却在打电话。那天深夜开完会回到酒店，空调坏了，马桶也坏了。水槽堵塞了，天花板也堵了，霉菌滋生，我的哮喘发作了。
中
这栋建筑很古老，急需翻新。按摩浴缸很完美。谢天谢地，因为这正是我想要的，但其他的都很普通，很脏。还好有床垫套。如果你大部分时间都待在房间里，这里不适合住，而我当时不是。
价格和房间不符
好的
I had to get my cards reprogrammed several times, as they would only work no more than once each time. Or I had to have my family come to the door to let me in. I also tried to iron my shirt -- the ironing board was broken and the iron left rust stains on my white shirt. The property and room s were poorly maintained. Will never stay here again.
Bathroom fixtures all broken - so dangerous if you have kids or fall in the bathroom.
Even to flush the toilet you could get a bad cut