We had a delightful stay at Best Western Angus Inn this week. I was particularly impressed with the room furnishings...from a microwave to the desk which allowed you to roll out a second lower level...to the comfy bed and pillows and the well-thought-out arrangement of our ADA room. The shower was constructed well so water did not flow out into the bathroom. The pool and the hot tub were both working! I have stayed in higher-priced hotels that did not offer this amount of thoughtfulness.
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酒店回复: Donald and Mary,Thank you so much for taking your time and leaving us a review. We hope you again.
1.0分
家庭亲子
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The beds are small and the service is terrible. Front desk wouldn’t even work with the rep from ******* to provide a hideaway bed to accommodate 4 people in a double room. Terrible, will never recommend or stay there.
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酒店回复: Casey,We apoligize about the hospitality you recieved. I want to let you know, next time please reach out to any one and we will accomadate you as best as possible.
4.0分
情侣出游
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Room was clean, headboard could use restored and walls could use a few paint touch ups. Staff were friendly and breakfast was good at Perkins. Coffee in lobby is tasty.
酒店回复: Thank you so much for taking the time to review us.
3.0分
商务出差
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I reserved this room for my wife. It was paid in full. She only needed to cover incidentals, which would be refunded. She stayed at this location for a business trip in town. When she went to check out, the inn-keeper said the card was declined and proceeded to charge her for the night. He implied that the room had not been paid. Knowing this was not the case, I called. After reassuring that the room was covered, he issued my wife a refund. I said it was an error but honestly I expect a little more care and consideration for a traveler.
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酒店回复: Iam so sorry for the inconvience of this trip for her. We hope to make it better in the near future.
2.0分
其他
Was told I didn’t get breakfast, TV broken and never fixed, property dirty. Water was too hot. Did not like the experience.
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酒店回复: Lesia, iam so sorry about the bad expierence you had. We promise to make it better next time.Kind regards,Best Western Family
5.0分
其他
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Great accommodations! Clean room, allowed us to check in early with no extra charge. We were stranded, car broke down, was able to get some rest while car was being repaired. Very friendly front desk. They provide free hot breakfast at the restaurant in the parking lot, great perk.
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酒店回复: Thank you so much for your response on us Nikki! Glad you had a great stay.
4.0分
其他
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Nice clean basic motel.
Basically a nice room with good hot water and pressure. Plenty of towels, etc. The coffee pot was missing a part so it wasn’t working, but somehow I survived until I could get coffee at breakfast . 😝 Breakfast was across the street at a Perkins where they gave you a discount with a limited menu, but it was plenty. Had dinner at a connecting bar/restaurant which was very good with a sweet attentive waitress. We had driven 12 hours and were very tired so it was nice that everything was working! Would recommend.
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酒店回复: Thank you for the review Diane! In the future please let us know of anything you are missing or need!
3.0分
其他
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Room was nice but had several little issues such as burnt out light bulbs & a bathroom fan that didn't work. Air Conditioner sounded like a vauum cleaner all night. For some reason the key cards would just stop working & had to be reissued twice. Very annoying. Front desk people were very nice & tried to be helpful. There are several close restaurants.
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酒店回复: thank you for your feedback, Laura. i'm sorry to hear your concerns and we take them seriously so that we can fix those things. we hope you'll stay with us again in the future!
1.0分
家庭亲子
There is no breakfast. Place is old and dingy. Room was full of Flies, and each room had a fly swatter.
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酒店回复: Dear Thomas,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620-792-3541.Sincerely,Naren General ManagerBest Western Angus Inn
5.0分
商务出差
The room was great and the lady at the front desk is the best.
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酒店回复: On behalf of our team here at best western angus inn, we would like to thank you for taking the time to fill out our quick survey regarding your recent stay with us, we value your feedback tremendously! Thank you for choosing to stay with us, we hope to see you again in the future!
We had a delightful stay at Best Western Angus Inn this week. I was particularly impressed with the room furnishings...from a microwave to the desk which allowed you to roll out a second lower level...to the comfy bed and pillows and the well-thought-out arrangement of our ADA room. The shower was constructed well so water did not flow out into the bathroom. The pool and the hot tub were both working! I have stayed in higher-priced hotels that did not offer this amount of thoughtfulness.
The beds are small and the service is terrible. Front desk wouldn’t even work with the rep from ******* to provide a hideaway bed to accommodate 4 people in a double room. Terrible, will never recommend or stay there.
Room was clean, headboard could use restored and walls could use a few paint touch ups. Staff were friendly and breakfast was good at Perkins. Coffee in lobby is tasty.
I reserved this room for my wife. It was paid in full. She only needed to cover incidentals, which would be refunded. She stayed at this location for a business trip in town. When she went to check out, the inn-keeper said the card was declined and proceeded to charge her for the night. He implied that the room had not been paid. Knowing this was not the case, I called. After reassuring that the room was covered, he issued my wife a refund. I said it was an error but honestly I expect a little more care and consideration for a traveler.
Was told I didn’t get breakfast, TV broken and never fixed, property dirty. Water was too hot. Did not like the experience.
Great accommodations! Clean room, allowed us to check in early with no extra charge. We were stranded, car broke down, was able to get some rest while car was being repaired. Very friendly front desk. They provide free hot breakfast at the restaurant in the parking lot, great perk.
Nice clean basic motel.
Basically a nice room with good hot water and pressure. Plenty of towels, etc. The coffee pot was missing a part so it wasn’t working, but somehow I survived until I could get coffee at breakfast . 😝 Breakfast was across the street at a Perkins where they gave you a discount with a limited menu, but it was plenty. Had dinner at a connecting bar/restaurant which was very good with a sweet attentive waitress. We had driven 12 hours and were very tired so it was nice that everything was working! Would recommend.
Room was nice but had several little issues such as burnt out light bulbs & a bathroom fan that didn't work. Air Conditioner sounded like a vauum cleaner all night. For some reason the key cards would just stop working & had to be reissued twice. Very annoying. Front desk people were very nice & tried to be helpful. There are several close restaurants.
There is no breakfast. Place is old and dingy. Room was full of Flies, and each room had a fly swatter.
The room was great and the lady at the front desk is the best.