酒店回复: Dear Guest,Thank you so much for giving us the privilege to host your stay. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
4.0分
其他
原文
翻译提供方:Google
美好的
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酒店回复: Hello Samue,Thank you for your feedback and for rating us 8/10. We're pleased to know that your stay was overall enjoyable. If there's anything specific we can improve upon to make your next experience a 10/10, please don't hesitate to let us know!
3.0分
其他
原文
翻译提供方:Google
不
2.0分
情侣出游
Staff was so nice however the room and facilities were sub par. Holes in walls, missing ceiling panels and torn window coverings. Property needs some love.
2.0分
其他
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Not the best. Room not very spacious. Refrigerator was not cold and had a bad odor. Sink drain stopper was broke, which really didn't matter, as the drain was plugged with hair and crud and wouldnt drain anyway. There are better options.
3.0分
其他
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Desk employee was annoying. Wouldn’t stop talking when I had just gotten up; even followed me down the hallway blabbering away. She was nice but either she was lonely or that was her personality. Some people just love to hear themselves talk!
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologise if the interaction with our staff made you feel uncomfortable. We strive to create a welcoming atmosphere, and we will address this with our team to ensure that guests’ needs for quiet and privacy are respected. We appreciate your understanding and hope to provide a more pleasant experience during your next stay.
3.0分
其他
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When I turn the heater the heater start smoking and the fire alarm went off. Good thing is the cleaning crew they came they clean right away and they provided us with plenty of towels.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologize for the inconvenience you experienced and appreciate your comments, which will be shared with our team to help enhance the guest experience.
3.0分
其他
Not intuitive to get into property. Strange parking setup.
Bathroom layout VERY CRAMPED. Towels paper thin.
But, the price was right. Nice big TVs too.
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酒店回复: Hello Gary,We are pleased to know that you found value in your stay and enjoyed the large televisions. We regret that the parking access, bathroom layout, and towel quality fell short of your expectations, and we will certainly review these concerns to improve future guest experiences. Your feedback is greatly appreciated.
5.0分
其他
All of the above! And the Girl at check in was very gracious and friendly!!
4.0分
其他
Stairs only. Dirty floors. I would prefer to give a higher rating. These are our families opinions.
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酒店回复: Hi Yolonda,Thank you for your feedback. We apologize for the issues you encountered during your stay. Your comments will be shared with our team to ensure we continue to improve the guest experience. We appreciate you bringing this to our attention.
他们没有清理它。
美好的
不
Staff was so nice however the room and facilities were sub par. Holes in walls, missing ceiling panels and torn window coverings. Property needs some love.
Not the best. Room not very spacious. Refrigerator was not cold and had a bad odor. Sink drain stopper was broke, which really didn't matter, as the drain was plugged with hair and crud and wouldnt drain anyway. There are better options.
Desk employee was annoying. Wouldn’t stop talking when I had just gotten up; even followed me down the hallway blabbering away. She was nice but either she was lonely or that was her personality. Some people just love to hear themselves talk!
When I turn the heater the heater start smoking and the fire alarm went off. Good thing is the cleaning crew they came they clean right away and they provided us with plenty of towels.
Not intuitive to get into property. Strange parking setup.
Bathroom layout VERY CRAMPED. Towels paper thin.
But, the price was right. Nice big TVs too.
All of the above! And the Girl at check in was very gracious and friendly!!
Stairs only. Dirty floors. I would prefer to give a higher rating. These are our families opinions.