This was just a place to stay while we moved my daughter into college - otherwise I would have left!
Police responding as we pulled up should have been a clue!
The whole place was musty smelling from the moment you walk in - worse in my room with mold growing in several areas.
Took over 10 minutes waiting on arrival for someone to assist, although once she came to the counter she was very pleasant.
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酒店回复: We are very sorry to hear about the issues you encountered during your stay. The cleanliness and comfort of our guests are always a top priority, and it’s clear we fell short during your visit. We appreciate you sharing this feedback, and it has been brought to our team’s attention for immediate review and corrective action. Thank you for recognizing our staff member’s effort to assist you, and we hope for the opportunity to provide a better experience in the future.
2.0分
家庭亲子
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The friendly staff was a highlight, but the air conditioning units' moldy smell and the property's outdated state were significant drawbacks. Changing rooms didn't resolve the odor issue, and the bed's lack of comfort fell short of expectations for the price.And the internet was horrible.
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酒店回复: Thank you for sharing your experience. We’re glad to hear that our staff made a positive impression. We sincerely apologize for the issues you encountered with the air conditioning, room comfort, and internet. Your feedback is valuable, and we will share it with our team as we work to address these concerns and improve the overall guest experience.
4.0分
其他
It was great, the only issue was the fire alarm that went off in the middle of the night, when everyone was asleep.
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酒店回复: Thank you for your kind words and for highlighting your overall positive experience. We apologize for the disruption caused by the fire alarm during the night. Your comfort and peace are very important to us, and we will work to prevent such interruptions in the future. We appreciate your feedback and hope to welcome you back soon.
1.0分
其他
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My family and I checked in this hotel this past Saturday at 3:45 pm and check out at 4:05 pm because we did not want to sleep with insects and shower in a dirty bathroom. So if anyone wants that experience reserve a room at this hotel and wear a hazard suit if you do. Roaches will greet you at the door and the dining area chairs and table still has food on them from breakfast. It was the worst experience EVER! 10 out of 10 - DO NOT RECOMMEND!!
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酒店回复: Thank you for taking the time to leave your feedback. We sincerely regret that your experience fell so far below expectations. What you described is deeply concerning and not reflective of the standards we aim to maintain. Cleanliness and comfort are top priorities, and it's clear we missed the mark during your visit. Your comments have been shared with our team so that immediate attention can be given to the issues raised. I hope you'll give our brand and our hotel the opportunity to work to earn your business back in the future.
宾馆比较老旧，有潮湿的味道，其他还好
我们预订了周年纪念之旅，结果我女儿生病了。我们无法成行，而Trip.com拒绝退款。由于他们的不可退款政策，我们损失了283美元。大家预订时一定要小心，看清楚细则。🙄
住得很愉快，价格也很合理。酒店位置靠近市中心，附近有很多好玩的地方。
绝不再来！
这次体验糟透了！我们到的时候警察已经在现场，说是有人扰乱治安——这应该就是个警示！房间里弥漫着一股霉味，而且明显有霉菌。服务也很差劲，我们到了之后等了15分钟都没人过来招呼我们，明明有工作人员在旁边，却只是呆呆地看着我们。我们差点就直接走了！而且我觉得房间里还有虫子，因为我回家的时候身上被蜘蛛咬了好几口。
位置还不错，但也仅此而已。
酒店比较老旧，所有设施都需要升级：房间、地毯（磨损或破损）、淋浴龙头（摇摇欲坠，水温也只有温水）、早餐（选择还算可以，但食物质量一般）、前台（我打电话过去等了好一会儿才有人接）。位置还不错，但也仅此而已……
住宿环境不错……有时有点吵，但总体来说住得很愉快……工作人员非常乐于助人。
Mold and musty smell
This was just a place to stay while we moved my daughter into college - otherwise I would have left!
Police responding as we pulled up should have been a clue!
The whole place was musty smelling from the moment you walk in - worse in my room with mold growing in several areas.
Took over 10 minutes waiting on arrival for someone to assist, although once she came to the counter she was very pleasant.
The friendly staff was a highlight, but the air conditioning units' moldy smell and the property's outdated state were significant drawbacks. Changing rooms didn't resolve the odor issue, and the bed's lack of comfort fell short of expectations for the price.And the internet was horrible.
It was great, the only issue was the fire alarm that went off in the middle of the night, when everyone was asleep.
My family and I checked in this hotel this past Saturday at 3:45 pm and check out at 4:05 pm because we did not want to sleep with insects and shower in a dirty bathroom. So if anyone wants that experience reserve a room at this hotel and wear a hazard suit if you do. Roaches will greet you at the door and the dining area chairs and table still has food on them from breakfast. It was the worst experience EVER! 10 out of 10 - DO NOT RECOMMEND!!