酒店回复: Thank you for sharing your feedback with us.We’re very sorry for the issues you experienced. Having noise from the neighboring room, a damaged room, and a bathroom with no exhaust fan and visible moisture or mold is not acceptable. This is far from the standard we want to provide.Your comments have been sent to our maintenance and housekeeping teams so these concerns can be addressed immediately.Thank you for bringing this to our attention.DE055 Quality Newark Team
1.0分
情侣出游
原文
翻译提供方：Google
房子很臭，墙壁很脏，床坏了，淋浴很脏，等等。
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酒店回复: Dear Chaldane,Thank you for your feedback. I am very sorry to hear about the issues you experienced with cleanliness and room condition. This is not the level of service we aim to provide. Your comments have been shared with our housekeeping and maintenance teams for immediate review and correction. We value your input and hope to have another opportunity to provide you with a much better experience in the future.Warm regards,Team Quality Inn Newark – Wilmington
3.0分
情侣出游
原文
翻译提供方：Google
他们没有无线网络。
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酒店回复: thank you for sharing your feedback with us. We’re sorry to hear that the Wi-Fi was not available during your stay, and we understand how important a reliable connection is for our guests. Our team has since addressed the issue to ensure a more consistent experience moving forward. We appreciate you bringing this to our attention and hope to provide you with a smoother stay in the future.Team Quality Inn Newark – Wilmington
4.0分
商务出差
原文
翻译提供方：Google
网速慢
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酒店回复: Dear Luis,Thank you for sharing your feedback. We appreciate you choosing Quality Inn Newark and are glad you had a positive experience overall. We also acknowledge your concern about the slow internet and sincerely apologize for any inconvenience caused. Please know that we are actively working to improve our internet speed and connectivity to ensure a better experience for our guests in the future.We value your comments and look forward to welcoming you back for an even better stay.Regards,DE055 Quality Newark
1.0分
商务出差
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Front desk person was lack of compassion i wanted and extra day paid cash the 100 and a deposit 50 for no reason ...was told i had to contact u for everything
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酒店回复: Dear Guest ,Thank you for sharing your feedback. We’re sorry for the inconvenience during your request to extend the stay. Our front desk follows standard procedures, including a refundable deposit, to ensure accurate billing and guest safety. We apologize if this was not clearly communicated. Please know our team is always available to help and we appreciate the opportunity to assist you better on a future stay.Quality Inn Newark - Wilmington Team
景色优美，干净整洁。客房服务人员非常友好。
第一个房间不干净，床没铺，浴缸很脏。垃圾桶也没清理。我被换到另一个房间，结果房卡又打不开门，还是客房服务员用她的卡帮我开的，然后我又去补办了一张。接着周日看球赛的时候电视坏了，直到我今天早上退房电视都还没修好。
我不知道这家酒店到底发生了什么，但住客都挺怪的。凌晨两点还有人在门外打电话，停车场里有八辆车一直在怠速，还有一堆其他奇怪的事情。不过房间倒是挺干净的，前台也很友好。但说实话，这地方肯定有猫腻，所以价格才这么便宜。
一切都好。
急需翻新。在我们的三楼，走廊地板的几处地方都用胶带修补（存在绊倒危险）。它闻起来有********或氯的味道！房间（浴室）里有未付房费的室友！所以：是蠹鱼和其他虫子，而不是蟑螂。
真正最好的是位置和 First Watch（早餐、午餐）步行三分钟
隔壁房间发生的一切都能传到我房间。房间状况很糟糕，浴室没有排气扇，天花板潮湿发霉。
房子很臭，墙壁很脏，床坏了，淋浴很脏，等等。
他们没有无线网络。
网速慢
Front desk person was lack of compassion i wanted and extra day paid cash the 100 and a deposit 50 for no reason ...was told i had to contact u for everything