The only good thing used to be the breakfast. That’s also screwed. No orange juice, no juices at all, no yoghurt, cereals are too sugary kind like fruit loops , very ordinary rooms and breakfast. Will avoid next time.
酒店回复: Thank you for your review,
5.0分
其他
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The cleaning around the property and inside the hotel was nice and clean! Once I observed my room, I didn’t have to call the front door to complain about any unclean areas in my room! I will definitely return back to this hotel!
酒店回复: Thank you for staying with us we hope to see you soon.
4.0分
其他
Everything was wonderful. The towels could be larger and softer. As far as staff, and cleanliness; Very Impressive! I’ll stay here in my next visit.
酒店回复: Thank you for staying with us we hope to see you soon.
5.0分
其他
Staff was friendly and room was clean. The batroom had some mold spots that should be addressed.
酒店回复: Thank you for your review. We will definitely address the issues.
4.0分
其他
The ceiling above my room squeaked as the folks walked around. Otherwise, everything was great.
地理位置绝佳!如果你想找一个方便探索林奇堡的中心位置,那这里绝对是你的不二之选。我简直不敢相信这里离所有地方都那么近。Kroger超市、Cookout餐厅、自由大学、River Ridge购物中心、沃尔玛、Target,以及一大堆其他地方,都在5分钟车程之内。此外,酒店就在501公路旁边,方便前往福雷斯特或林奇堡市中心。酒店还提供早餐(炒蛋、华夫饼、香肠、百吉饼、松饼、吐司、麦片和牛奶)。但酒店最棒的特点是员工的友善、周到和乐于助人。尤其是史蒂夫,他对当地非常了解,针对我有限的饮食习惯,给我提供了很多有用的购物建议。他后来还特意跟我跟进,我觉得他非常体贴。其他员工也总是热情地打招呼,或者在我需要时迅速回应问题或提供帮助。因为地理位置和员工,我强烈推荐这里!
我通过携程在线预订并支付了全部房费。
然而,在酒店办理入住时,前台女员工却要求我提供信用卡。由于我英语不好,我使用翻译器询问原因,但她仍然坚持需要信用卡,所以我只好给了她。后来我才发现,我的卡被额外扣除了51.23美元。我回到前台询问情况,但那位员工无法给出明确答复。
不久后,一位看起来像是经理的女士出现,并帮我取消了那笔额外扣除的51.23美元。当我询问为何会产生额外费用时,那位经理模样的女员工只说是“失误”,但她并没有向作为顾客的我道歉。
这次经历让我非常不愉快。选择这家酒店之前,我看过评论,发现它的评分比其他酒店高,因此才选择了它。然而,酒店员工的失误和无礼行为让我感到非常失望,我再也不想住这家酒店了。
唯一美中不足的是淋浴设备,其他一切都很棒:房间、服务、早餐的华夫饼(超好吃)。下次还会再来!
临时住一下胜在价格
美好的
The only good thing used to be the breakfast. That’s also screwed. No orange juice, no juices at all, no yoghurt, cereals are too sugary kind like fruit loops , very ordinary rooms and breakfast. Will avoid next time.
The cleaning around the property and inside the hotel was nice and clean! Once I observed my room, I didn’t have to call the front door to complain about any unclean areas in my room! I will definitely return back to this hotel!
Everything was wonderful. The towels could be larger and softer. As far as staff, and cleanliness; Very Impressive! I’ll stay here in my next visit.
Staff was friendly and room was clean. The batroom had some mold spots that should be addressed.
The ceiling above my room squeaked as the folks walked around. Otherwise, everything was great.