酒店回复: Hi Marths,I’m very sorry that we did not provide you with the type of stay you’ve come to expect from past visits. We are doing our very best to complete our updates with minimal impact to our guests, so I regret that your comfort was interrupted. We value your feedback and will take it under consideration as we complete our renovations. I hope that you will return to experience our completed results.Manager
1.0分
家庭亲子
原文
翻译提供方:Google
非常老旧、肮脏的酒店,我住了 4 晚,他们一天都没有来打扫房间
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酒店回复: Hi Arely,I’m very sorry that we did not provide you with the type of stay you’ve come to expect from past visits. We are doing our very best to complete our updates with minimal impact to our guests, so I regret that your comfort was interrupted. We value your feedback and will take it under consideration as we complete our renovations. I hope that you will return to experience our completed results. Thanks for choosing the Quality Inn, Southfield Michigan 48033.
5.0分
其他
原文
翻译提供方:Google
好的
酒店回复: Thanks for Choosing Quality Inn, Southfield, Michigan, 48033.
1.0分
其他
原文
翻译提供方:Google
他们不打扫房间
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酒店回复: Dear Jesser,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right.We hope to have the opportunity to serve you better in the future.Thank you again for your feedback and for choosing Quality Inn, Southfield Michigan 48033Best regards,
3.0分
商务出差
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My room was pretty gross around the edges. The carpets felt dirty and smelled like an ashtray. The bathroom had some mold and wasn't fully cleaned before my check in. Everything else was OK but it felt pretty gross. Great for a working traveler or something but i wouldn't bring my family here.
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酒店回复: Hello Anthony,I’m very sorry that we did not provide you with the type of stay you’ve come to expect from past visits. We are doing our very best to complete our updates with minimal impact to our guests, so I regret that your comfort was interrupted. We value your feedback and will take it under consideration as we complete our renovations. I hope that you will return to experience our completed results.Warm Regards,Kamal SwarnkarGeneral Manager
3.0分
其他
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Check in was slow because the clerk didn’t have a password for the computer. The bed had hazardous bars protruding out, which I accidentally kicked a few times. They didn’t have coffee in the morning and the breakfast selection was dismal.
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酒店回复: Thanks for your valuable review and stay with Quality Inn, Southfield Michigan 48033.
2.0分
商务出差
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Room had no ceiling lights and one of the two lamps was broken. Windows didn’t open properly. The carpet had wet spots under the desk. Hallways smelled like cigarette smoke. Hotel staff were very nice, though
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酒店回复: Hi David,I’m very sorry that we did not provide you with the type of stay you’ve come to expect from past visits. We are doing our very best to complete our updates with minimal impact to our guests, so I regret that your comfort was interrupted. We value your feedback and will take it under consideration as we complete our renovations. I hope that you will return to experience our completed resultsManger
2.0分
情侣出游
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The property smelled of pot, there was a bug in the bathroom of the first room we were assigned—they moved rooms upon request. Breakfast was scant and not good. However night front desk staff was pleasant.
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酒店回复: Dear Kochel,I’m very sorry that we did not provide you with the type of stay you’ve come to expect from past visits. We are doing our very best to complete our updates with minimal impact to our guests, so I regret that your comfort was interrupted. We value your feedback and will take it under consideration as we complete our renovations. I hope that you will return to experience our completed results.
环境很一般
谢谢
他们给了我两个房间,因为其中一个房间没有遥控器,而且他们从另一个房间拿来的遥控器也打不开电视。两个房间的家具都很旧、很脏,状况也很差。
但至少第二个房间的卫生间不像第一个房间那样弥漫着污秽的气味,第一个房间看起来像是用一块泡在脏水里的抹布擦了好几天似的。气味很难闻,地板也很黏。
窗帘顶部积满灰尘,整个天花板上都布满了灰尘和棉绒。事实上,整个房间和家具都非常脏、破损,而且维护得很差。墙壁似乎只是修补了一下,刷了一层与墙壁颜色相配的油漆。办公椅的衬垫很脏,坐垫也坏了,所以无法调整高度。
早餐角的椅子衬垫很脏,有些还很松;坐下时会摇晃,很容易断裂,造成事故。
总体而言,这家酒店非常老旧、肮脏、维护不善,而且住宿质量和清洁度与这个价格不符,价格过高……
非常老旧、肮脏的酒店,我住了 4 晚,他们一天都没有来打扫房间
好的
他们不打扫房间
My room was pretty gross around the edges. The carpets felt dirty and smelled like an ashtray. The bathroom had some mold and wasn't fully cleaned before my check in. Everything else was OK but it felt pretty gross. Great for a working traveler or something but i wouldn't bring my family here.
Check in was slow because the clerk didn’t have a password for the computer. The bed had hazardous bars protruding out, which I accidentally kicked a few times. They didn’t have coffee in the morning and the breakfast selection was dismal.
Room had no ceiling lights and one of the two lamps was broken. Windows didn’t open properly. The carpet had wet spots under the desk. Hallways smelled like cigarette smoke. Hotel staff were very nice, though
The property smelled of pot, there was a bug in the bathroom of the first room we were assigned—they moved rooms upon request. Breakfast was scant and not good. However night front desk staff was pleasant.