酒店回复: Hi Amberly,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
4.0分
家庭亲子
原文
翻译提供方:Google
还好
3.0分
其他
原文
翻译提供方:Google
坏的
5.0分
情侣出游
Very clean,very quiet,and house cleaning are so sweet and attent to ur service ,very satisfied with them
4.0分
家庭亲子
Parking was convenient. Air conditioning was good. Room had some dead crickets throughout but outside of that was clean.
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酒店回复: Hi James,Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Please give us the opportunity to improve your experience with your future bookings. Jeremy Ward #Team6
4.0分
其他
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Pretty clean, no bugs. The sheets had a boot shaped stain on one side but I think they had been laundered.
Staff was very welcoming and helpful when I lost my room key. A little noisy because of the road nearby, but otherwise quiet.
It's what you would expect of a "modest" lodging.
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酒店回复: Hi Jacy,Thank you for your honest and thoughtful feedback. We're glad to hear the room was generally clean, free of bugs, and that our staff was welcoming and helpful during your stay. We apologize for the stained sheet and will address this with housekeeping to ensure better quality control. While some road noise is unavoidable, we’re pleased the overall environment was quiet. We appreciate your perspective and hope to welcome you again.Jeremy Ward #Team6
5.0分
其他
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This was my second stay in a month and this one was much better than the last. This time there was no smell of smoke and the toilet worked. It’s an economy motel for sure but I love the flexibility of a refundable room.
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酒店回复: Hi Christie, It is our mission to deliver top-notch service, and we are so happy to hear that it has not gone unnoticed. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to send them our way. Sarah Jacobs #Team6
2.0分
其他
Staff used their key card and walked into the room while I was in there without knocking or anything.
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酒店回复: Hi Kylee, Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Sarah Jacobs #Team6
3.0分
其他
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Fix the toilet. And was that nonsmoking??!!
Requested a non-smoking room and it smelled terrible. I thought someone had probably recently smoked in there until I was in the bathroom and it started smelling as if someone was in there smoking with me. So I guess maybe the ventilation between rooms is just that bad.
And the toilet wouldn’t flush. I suspected something was up when the gal at the front told me at least twice as we were checking in “if there’s anything wrong with it I can move you but it will have to be upstairs.” I’m mobility impaired so I avoid stairs when possible. After she said ur twice I asked if something was wrong with the room and she said no. But I still wonder.
We arrived into town late-ish and had somewhere to go. I didn’t want to mess with moving so it’s on me because they did offer. But still. Don’t say it’s non smoking when it smells that bad and for goodness sake make all your toilets work.
4.0分
其他
Better than the rodeway
They were helpful after horrible experience with another property rented from this same website
没有热水
没有热水
还好
坏的
Very clean,very quiet,and house cleaning are so sweet and attent to ur service ,very satisfied with them
Parking was convenient. Air conditioning was good. Room had some dead crickets throughout but outside of that was clean.
Pretty clean, no bugs. The sheets had a boot shaped stain on one side but I think they had been laundered.
Staff was very welcoming and helpful when I lost my room key. A little noisy because of the road nearby, but otherwise quiet.
It's what you would expect of a "modest" lodging.
This was my second stay in a month and this one was much better than the last. This time there was no smell of smoke and the toilet worked. It’s an economy motel for sure but I love the flexibility of a refundable room.
Staff used their key card and walked into the room while I was in there without knocking or anything.
Fix the toilet. And was that nonsmoking??!!
Requested a non-smoking room and it smelled terrible. I thought someone had probably recently smoked in there until I was in the bathroom and it started smelling as if someone was in there smoking with me. So I guess maybe the ventilation between rooms is just that bad.
And the toilet wouldn’t flush. I suspected something was up when the gal at the front told me at least twice as we were checking in “if there’s anything wrong with it I can move you but it will have to be upstairs.” I’m mobility impaired so I avoid stairs when possible. After she said ur twice I asked if something was wrong with the room and she said no. But I still wonder.
We arrived into town late-ish and had somewhere to go. I didn’t want to mess with moving so it’s on me because they did offer. But still. Don’t say it’s non smoking when it smells that bad and for goodness sake make all your toilets work.
Better than the rodeway
They were helpful after horrible experience with another property rented from this same website